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SKIN1004 MADAGASCAR CENTELLA PROBIO-CICA BAKUCHIOL EYE CREAM 20ML

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Original price Rs 1,100.00
Original price Rs 1,100.00 - Original price Rs 1,100.00
Original price Rs 1,100.00
Current price Rs 800.00
Rs 800.00 - Rs 800.00
Current price Rs 800.00
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SKIN1004 Madagascar Centella Probio-Cica Bakuchiol Eye Cream (Gently firms and hydrates the delicate eye area)

Values You Can Trust: Halal-Friendly* / Vegan-Friendly* / Cruelty-Free* / 100% Authentic Guarantee

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / *Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / *Brand-stated; not certified by an independent body.

At-a-Glance (30s) (who it's for, what to expect)

Dealing with tired-looking eyes or the first signs of fine lines can be frustrating. This nourishing eye cream offers a gentle, effective solution to hydrate, firm, and brighten the delicate eye area without causing irritation.

  • What it is: A rich yet fast-absorbing eye cream formulated with SKIN1004's fermented Centella Asiatica complex and Bakuchiol, a plant-based retinol alternative. It comes with a built-in metal applicator for a cooling massage.
  • Who it's for: Ideal for all skin types, especially those concerned with dryness, fine lines, loss of elasticity, and puffiness around the eyes. Its gentle formula is well-suited for sensitive skin.
  • What it does: Deeply moisturizes, helps to visibly soften the appearance of fine lines and wrinkles, and improves skin elasticity. The cooling metal tip helps to reduce puffiness for a more refreshed look. (Evidence: Brand test / Ingredient rationale)
Quick Start (60-second routine) (essentials for beginners)
  1. Cleanse: Start with a clean base.
  2. Apply Eye Cream: Squeeze a tiny amount (half a grain of rice per eye) and use the applicator to dot it around your orbital bone. Gently pat in with your ring finger.
  3. Moisturise/Protect: Follow with your moisturiser (PM) or sunscreen (AM) on the rest of your face.

Note: Already own an eye cream? Finish that first to avoid waste (substitute, don’t stack).

AM Routine Guide (morning order) (how to use in the morning)

Minimalist Routine (4 Steps):

  1. Cleanser: Wash your face with a gentle cleanser.
  2. Hydrating Toner/Serum (Optional): Apply a lightweight, watery serum for extra hydration.
  3. [THIS PRODUCT]: Apply a tiny amount of the Probio-Cica Eye Cream around the orbital bone.
  4. Sunscreen: Finish with a broad-spectrum sunscreen of SPF 30 or higher. This is crucial to protect the delicate eye area and prevent further signs of aging.

Wait Times: Allow 30-60 seconds between watery layers, and wait 1-2 minutes after applying the eye cream before your sunscreen to prevent pilling.

PM Routine Guide (evening order) (recommended for starting)

Minimalist Routine (4 Steps):

  1. Double Cleanse: Start with an oil cleanser to dissolve sunscreen and makeup, followed by a water-based cleanser.
  2. Toner/Serum: Apply any hydrating or targeted serums to your face.
  3. [THIS PRODUCT]: Apply the Probio-Cica Eye Cream around the orbital bone.
  4. Moisturiser: Lock everything in with a moisturiser suitable for your skin type.

Texture Rule: Always apply products from the thinnest texture (like a watery toner) to the thickest (like a cream).

How to Use (Beginner-friendly) (amount, frequency, and tips)

Daily Use — AM/PM:

  • Amount: Half a grain of rice per eye. Using too much can increase the risk of milia (small white bumps).
  • Apply to: The orbital bone (the bone around your eye socket). Avoid applying directly to your mobile eyelid or lash line, as the product will naturally migrate.
  • Method:
    1. Squeeze the tube to dispense a small amount.
    2. Use the cooling metal applicator to gently dot the cream around the orbital bone.
    3. Use your ring finger (it has the gentlest touch) to lightly pat the cream into the skin until absorbed. Do not rub or pull.
  • Wait Times: Wait 1-2 minutes before applying sunscreen or concealer to prevent pilling.
  • Frequency: Start by using it once daily in the evening for the first week to allow your skin to adjust. If well-tolerated, increase to twice daily (AM and PM).

Makeup Tips (No Pilling):

Pilling (when product balls up) is usually caused by applying too much product or not waiting long enough between layers. Apply a very thin layer of the eye cream and wait at least 1-2 minutes for it to fully absorb before applying sunscreen or concealer.

Safety: For external use only. Avoid direct contact with eyes. Discontinue use if a rash or irritation occurs. Teens should focus on a basic routine of cleanser, moisturiser, and SPF; this product is better suited for those starting to see signs of aging or experiencing significant dryness.

Weekly Planner (Example & Alternating Actives) (how to schedule use)

This eye cream is gentle enough for daily use alongside your core routine.

  • Daily Use: Apply in the AM and PM as the eye care step in your routine.
  • If Using Strong Actives: If you use a strong retinol or exfoliating acid (AHA/BHA) on your face at night, you can still use this eye cream. Simply be careful to keep the strong actives away from the delicate eye area where this cream is applied.
  • AM/PM Cheat-Sheet: Bakuchiol is photostable and can be used day or night. The key is consistent use for best results, protected by sunscreen every morning.
  • Mauritius Note: The cooling metal applicator provides a welcome soothing sensation in our warm, humid climate, helping to reduce morning puffiness.
What to Expect (Results Timeline) (immediate → 8+ weeks)
  • Immediately: The area will feel hydrated, soothed, and refreshed thanks to the cream's texture and the cooling metal applicator.
  • 2–4 Weeks: With consistent use, the skin around the eyes should appear more plump and feel consistently moisturized throughout the day.
  • 4–8+ Weeks: The appearance of fine lines may be visibly softened, and skin may feel firmer. Brightening effects on mild dark circles may become more noticeable. Results depend on consistent use and diligent sun protection.
Myth Replacement (Why this, not that) (safer, effective alternatives)
  • Why this, not just your face moisturiser? The skin around the eyes is up to 10 times thinner and has fewer oil glands, making it more prone to dryness and the first signs of aging. This cream is specifically formulated with gentle but effective ingredients like Bakuchiol to target these issues without overwhelming the delicate area.
  • Why this, not strong prescription retinoids right away? Jumping straight to high-strength retinoids around the eyes can cause significant irritation, peeling, and dryness, potentially worsening the look of wrinkles temporarily. Bakuchiol offers similar benefits for fine lines and elasticity with a much lower risk of irritation, making it a safer and more comfortable starting point.
Compatibility Guide (layering) (what to pair it with)
  • Works Well With: Hyaluronic acid serums, niacinamide, most gentle moisturisers, and daily sunscreen. The Probio-Cica complex is designed to be soothing and works well in a routine focused on barrier support.
  • Use With Caution: If you are using other potent active eye treatments (like a high-concentration Vitamin C or retinol eye cream), it is best to alternate them on different nights rather than layering them together to avoid potential irritation.
  • Avoid On: Do not apply to mobile eyelids, the lash line, or on broken or irritated skin.
Skin Type Compatibility (best fits and cautions)
  • Dry to Very Dry Skin: Excellent. The nourishing texture provides lasting hydration and helps combat dryness and flakiness around the eyes.
  • Normal to Combination Skin: Very good. The cream absorbs well without feeling heavy, making it suitable for year-round use.
  • Oily Skin: Good. Use a very small amount to get the benefits without adding excess richness. The formula is not overly greasy.
  • Sensitive Skin: Excellent. The formula is built around SKIN1004's signature soothing Centella ingredients and is free of added fragrance and essential oils. As always, a patch test is recommended.
  • Milia-Prone Skin: Use with caution. While not overly occlusive, any rich cream can be a potential trigger for milia in highly susceptible individuals. The key is to use a minimal amount (half a rice grain per eye).
Targeted Concerns (what it helps to solve)
  • Fine lines and early crow's feet
  • Loss of firmness and elasticity around the eyes
  • Dryness and dehydration in the eye area
  • Dullness or tired-looking eyes
  • Puffiness (addressed by the cooling massage applicator)
Product Identity & Provenance (official details)
  • Official Korean Name: 스킨1004 마다가스카르 센텔라 프로바이오시카 바쿠치올 아이크림
  • Romanized: Skin1004 Madagascar Centella Probio-Cica Bakuchiol Eye Cream
  • Period After Opening (PAO): 12 months
  • Date Markings: Packages are typically marked with both a manufacturing date (제조) and an expiration date (까지).
  • Country of Manufacture: South Korea
Conscious & Permissible Formulation (Halal, Vegan, Animal Testing)
  • Halal Status: Halal-Friendly*. This product is not Halal-certified but a review of its ingredients shows it is free from ethanol, denatured alcohol, and non-permissible animal-derived ingredients. The collagen used is plant-derived ("Hydrolyzed Extensin" from carrot).
  • Vegan Status: Vegan-Friendly*. This product is not certified Vegan, but it is formulated without any animal-derived ingredients, including the use of plant-based collagen.
  • Animal Testing Policy: Cruelty-Free*. SKIN1004 states that they do not test their products on animals. The brand is not certified by an independent body like Leaping Bunny or PETA.

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / *Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / *Brand-stated; not certified by an independent body.

Regulatory & Claims Basis (K-Beauty Truth Box) (official classification)
  • MFDS Classification: Functional Cosmetic for Wrinkle Improvement (주름 개선 기능성 화장품).
  • Functional Ingredient: Adenosine.
  • Clinical Evidence: According to the brand, this eye cream was tested for its anti-wrinkle efficacy. The results showed a 35.18% improvement in the under-eye wrinkle area after 4 weeks of use. (Evidence: Brand test)
  • Medical Disclaimer: This is a cosmetic product intended for skincare purposes. It is not a medical treatment and is not intended to diagnose, treat, cure, or prevent any disease.

*Brand claim—no public dataset available for independent verification.

Complete Ingredient Transparency (key actives + full INCI)

Key Ingredients Explained:

  • Lactobacillus/Centella Asiatica Extract Ferment Filtrate (Probio-Cica): SKIN1004's unique fermented Centella. Fermentation breaks down the molecules, allowing for better absorption and enhanced soothing and barrier-repairing properties.
  • Bakuchiol: A well-researched, plant-derived antioxidant that functions as a gentle alternative to retinol. It helps improve skin texture, elasticity, and the appearance of fine lines without the common irritation associated with traditional retinoids.
  • Hydrolyzed Extensin (Carrot Collagen): A plant-based collagen derived from carrots. It acts as a powerful humectant, helping the skin to retain moisture, which plumps the skin and smooths the look of fine lines.
  • Niacinamide: A form of Vitamin B3 that helps brighten the skin, improve uneven skin tone, and strengthen the skin's barrier.
  • Adenosine: A yeast-derived ingredient certified by the MFDS for its anti-wrinkle benefits. It energizes the skin's surface, promoting a smoother, more youthful appearance.
  • Ceramide NP: A skin-identical lipid that is crucial for reinforcing the skin's natural barrier, preventing moisture loss, and protecting against external irritants.

Full INCI List: Centella Asiatica Extract, Glycerin, Butylene Glycol, Dipentaerythrityl Hexa C5-9 Acid Esters, 1,2-Hexanediol, Niacinamide, Squalane, Water, Polyglyceryl-3 Distearate, Cetearyl Alcohol, Caprylic/Capric Triglyceride, Betaine, Butyrospermum Parkii (Shea) Butter, Heptyl Undecylenate, Lactobacillus/Centella Asiatica Extract Ferment Filtrate, Glyceryl Stearate, Bis-Diglyceryl Polyacyladipate-2, Glyceryl Stearate Citrate, Carbomer, Tromethamine, Propanediol, Ethylhexylglycerin, Isopentyldiol, Adenosine, Macadamia Ternifolia Seed Oil, Sodium Hyaluronate, Ceramide NP, Dextrin, Theobroma Cacao (Cocoa) Extract, Bakuchiol, Hydrogenated Lecithin, Hydrolyzed Extensin, Polyglyceryl-10 Myristate, Phytosphingosine, Pentylene Glycol, Stearic Acid, Oleic Acid, Caprylyl Glycol, Capryloyl Salicylic Acid (LHA).

Allergens & Fragrance Disclosure (scent profile and potential irritants)
  • Fragrance Status: Fragrance-Free. This product contains no added artificial fragrances or essential oils, making it suitable for those sensitive to scents.
  • Scent Profile: 0/5 (None). Any faint scent is from the raw ingredients themselves.
  • EU Allergens: None declared by the brand based on the provided INCI list. However, individual sensitivities can vary. A patch test is always advised.
Full Safety & Patch Test Protocol (important precautions)

Who should use this: Adults concerned with signs of aging, dryness, or fatigue around the eyes. Suitable for beginners to anti-aging eye creams due to its gentle nature.

Who should use with caution:

  • Milia-Prone Individuals: Use a very small amount and pat gently to avoid overloading the pores in this delicate area.
  • Pregnancy/Breastfeeding: There is insufficient published safety data on the use of topical Bakuchiol during pregnancy or breastfeeding. It is best to consult with your doctor before use.

Patch Test Protocol:

  1. Apply a tiny, pea-sized amount of the cream to a clean patch of skin, such as behind your ear or on your inner jawline.
  2. Wait 24 hours to observe for any signs of irritation like redness, itching, or a rash.
  3. If no reaction occurs, re-check the area at 48 and 72 hours, as some reactions can be delayed.
  4. If irritation occurs at any point, discontinue use.
Sensory & Chemical Profile (texture, feel, and formulation)
  • Texture: A smooth, creamy, balm-like texture that is rich and nourishing but not heavy or greasy. It spreads easily on the skin.
  • Finish: Leaves the skin feeling deeply moisturized and looking subtly dewy and plump. Absorbs well without a sticky or oily residue.
  • Scent: Fragrance-free.
  • pH: Not officially published by the brand, but typically creams of this nature are formulated at a skin-friendly pH of approximately 5.5 - 6.5.
  • Fungal Acne (Malassezia) Compatibility: Contains several ingredients that may be a concern for those with severe fungal acne (e.g., Shea Butter, Glyceryl Stearate, Macadamia Oil, Oleic Acid). If you are highly prone to fungal acne, a patch test is strongly recommended. Individual responses vary.
Troubleshooting Guide (fix common issues) (quick solutions)
  • If you develop milia (small white bumps): You are likely using too much product. Reduce the amount to no more than half a grain of rice per eye and ensure you are patting it in gently only on the orbital bone.
  • If the product pills under makeup: This is often due to applying too much or not allowing enough absorption time. Use a thinner layer and wait a full 1-2 minutes before applying sunscreen or concealer.
  • If you see no results after 8 weeks: Ensure you are using the product consistently every day and, most importantly, applying a broad-spectrum sunscreen every single morning. Sun exposure is a primary driver of skin aging, and without daily protection, any eye cream's benefits will be undermined.
Climate Fit for Mauritius (local usage advice)

This eye cream is well-suited for the Mauritian climate. Its nourishing formula provides ample hydration to combat dryness from air-conditioning, yet it's lightweight enough not to feel heavy or greasy in our high humidity.

  • Humid Summers: The texture absorbs well without leaving a sticky film. The cooling metal applicator is especially refreshing on warm mornings to help with puffiness.
  • Drier "Winters"/AC Exposure: The ceramide and shea butter content provides a protective barrier to prevent moisture loss in drier air, keeping the delicate eye area comfortable and hydrated.
Authenticity & How to Verify (our sourcing guarantee)
  • Our Sourcing: At Adilsons, we source all our products directly from the brand or their authorized distributors in South Korea. We guarantee 100% authenticity.
  • Packaging Cues: Look for the high-quality SKIN1004 packaging with a mix of English and Korean text, a clear batch code, and expiration date. The product comes in a tube with a sealed nozzle and a distinct metal applicator tip.
  • Verification: If you have any doubts about your product's authenticity, please contact us on WhatsApp at +230 5 778 2336 with your order number and photos of the product.
Evidence & Sources (the science behind the product) (brand vs independent data)
  • Wrinkle Improvement (Brand test): SKIN1004 conducted an in-house clinical study on 20 subjects. After 4 weeks of use, they reported a 35.18% improvement in the under-eye wrinkle area. This claim is based on brand-published data.
  • Gentle Anti-Aging (Ingredient rationale): Bakuchiol has been studied in independent clinical trials and compared to retinol. A notable study published in the British Journal of Dermatology found that 0.5% bakuchiol cream applied twice daily for 12 weeks was comparable to 0.5% retinol cream in reducing wrinkle surface area and hyperpigmentation, but with significantly less stinging and scaling. This product leverages this gentle-but-effective mechanism.
  • Barrier Support (Ingredient rationale): The formulation includes a combination of fermented Centella Asiatica, Ceramides, and Hyaluronic Acid. These ingredients are well-documented in dermatological literature to support the skin's natural barrier, improve hydration, and reduce inflammation.

*Brand claim—no public dataset available for independent verification.

Value, Cost-per-Use & Reorder Cadence (how long it lasts)
  • Size: 20 ml
  • Dose per use: Approx. 0.1 ml (half a rice grain per eye)
  • Total applications per tube: Approx. 200 applications
  • Reorder Cadence:
    • If used once daily (PM), it will last approximately 200 days (about 6.5 months).
    • If used twice daily (AM & PM), it will last approximately 100 days (about 3.3 months).

This product offers excellent value due to its high concentration and the small amount needed per application.

Complete Your Routine (Recommended Pairings) (build an effective regimen)

Starter Essentials (AM, Mauritius-Friendly)

Targeted Results (PM Focus)

Compatibility note: Avoid using other strong actives like high-strength retinoids or exfoliating acids around the eye area on the same night as this product.

Is This the Best Choice for You? (Mindful Alternatives) (other options to consider)

This eye cream is an excellent choice if your primary concerns are preventing and softening early fine lines, boosting hydration, and soothing the eye area with a gentle formula.

  • For Stronger Retinoid Action: Beauty of Joseon REVIVE EYE SERUM : GINSENG + RETINAL 30ML — Choose this if you are an experienced active user and want more potent wrinkle-smoothing action. Why: It uses Retinal, a stronger form of retinoid than retinol or bakuchiol, for faster visible results on deeper lines.
  • For a Different Gentle Approach: COSRX ADVANCED SNAIL PEPTIDE EYE CREAM — Choose this if your main concerns are hydration, plumping, and overall skin health. Why: It leverages snail mucin and peptides to hydrate, repair, and firm the skin, offering a different mechanism of action that is also very gentle.
  • For Targeted Brightening of Dark Circles: MARY&MAY TRANEXAMIC ACID+GLUTATHIONE EYE CREAM 30ML — Choose this if your primary concern is stubborn dark circles caused by pigmentation. Why: It is specifically formulated with Tranexamic Acid and Glutathione, two powerful ingredients known for their ability to target and fade hyperpigmentation.

Mindful Consumption: If you already have a comparable product at home, we encourage you to finish it first. This helps reduce waste and allows you to get a fair assessment of the results from your current routine.

Packaging, Sustainability & Practical Details (bottle, storage, and travel)
  • Format: 20 ml squeeze tube with an integrated metal applicator tip.
  • Applicator: The metal tip provides a hygienic, cooling touch-free application that helps with de-puffing and gentle massage. Remember to wipe it clean after each use.
  • Recycling (Mauritius): The plastic tube (check for #5 PP) and cardboard box are recyclable. Please clean the tube before disposing. The metal tip may need to be separated.
  • Storage: Store in a cool, dry place away from direct sunlight to protect the stability of the active ingredients.
  • Travel: The 20ml size is travel-friendly and secure.
Genuine Community Experiences (unbiased, real-user feedback)

Note: These are aggregated sentiments from online communities and individual experiences may vary.

  • Praise for the Applicator (YesStyle review, 2024-05): Many users love the cooling metal tip. One reviewer noted, "The applicator is a game changer for my puffy morning eyes. It feels so soothing and helps the cream glide on without pulling."
  • Gentle Yet Effective (Reddit, r/AsianBeauty, 2024-03): A user with sensitive skin who struggled with other eye creams shared, "This is the first eye cream with an 'active' that hasn't caused any stinging or irritation. My fine lines look softer and the area is so much more hydrated."
  • A Fair Caveat on Richness (Amazon customer review, 2024-02): While most find the texture pleasant, a user prone to milia advised, "It's a beautiful, rich cream. If you get milia easily like I do, make sure you only use the tiniest dot. A little goes a very long way."
About the Brand: SKIN1004 (their philosophy)

SKIN1004 (pronounced "Skin Cheon-sa," which means "Skin Angel" in Korean) is a brand dedicated to sourcing the purest, highest-quality ingredients from nature. Their philosophy revolves around creating gentle, effective skincare that is safe for sensitive skin. They are renowned for their use of premium Centella Asiatica harvested from the pristine environment of Madagascar, which forms the core of their most beloved product lines.

Glossary (key terms explained)
  • Adenosine: A yeast-derived ingredient that functions as a skin-soothing and restoring agent. It has proven anti-wrinkle benefits and is certified as a functional ingredient by the MFDS.
  • Bakuchiol: A plant-derived antioxidant with effects similar to retinol (improving fine lines, texture, and pigmentation) but without the same level of irritation, redness, or photosensitivity.
  • MFDS (Ministry of Food and Drug Safety): The regulatory body in South Korea responsible for approving cosmetics with specific functions, such as "brightening" or "wrinkle-improvement." Formerly known as the KFDA.
  • Orbital Bone: The bone that surrounds your eye socket. Skincare products for the eye area should be applied along this bone.
  • Probio-Cica: SKIN1004's proprietary complex of fermented Centella Asiatica, designed to soothe the skin and strengthen the skin barrier with enhanced absorption.
Retailer & Contact (Mauritius) (official contact details)

Adilsons Ltd.

The Adilsons Promise (our commitment to you)

At Adilsons, we are committed to providing you with authentic, effective, and safe K-beauty products. We carefully curate our selection, prioritizing formulations that are backed by evidence and suitable for the Mauritian climate. Our promise is one of Ṣidq (truthfulness) and ʿAdl (fairness) in every product we offer, ensuring you can make informed and mindful choices for your skin.

Frequently Asked Questions (your questions, answered)
Can I apply this cream directly on my eyelids?
It is generally recommended to apply eye creams only on the orbital bone, below the eye and just under the eyebrow. The product will naturally migrate closer to the eye. Applying it directly to the mobile eyelid can increase the risk of irritation or getting product in your eye.
What is the difference between Bakuchiol and Retinol?
Bakuchiol is a plant-derived antioxidant that provides benefits similar to retinol—such as improving the look of fine lines and skin elasticity—but is much gentler on the skin. It does not typically cause the dryness, peeling, or photosensitivity associated with traditional retinoids, making it an excellent choice for sensitive skin or those new to anti-aging actives.
How should I clean the metal applicator?
For best hygiene, wipe the metal tip with a clean tissue after each use. You can also occasionally wipe it with a cotton pad soaked in a gentle toner or rubbing alcohol to sanitise it.
Is this product safe to use during pregnancy?
There is not enough published data on the safety of topical Bakuchiol for use during pregnancy or breastfeeding. As a precaution, we recommend consulting your doctor before incorporating this product into your routine.
The Final Verdict (At-a-Glance) (summary of pros and cons)

Best For: Individuals looking for a gentle yet effective daily eye cream to address the first signs of aging, such as fine lines and dryness, without the risk of irritation from traditional retinoids.

Key Benefits:

  • Visibly softens the appearance of fine lines with gentle Bakuchiol.
  • Deeply hydrates and nourishes the delicate eye area.
  • Soothes and de-puffs with a cooling metal massage tip.

Keep in Mind:

  • The texture is nourishing; those highly prone to milia should use a very small amount.
  • Results for improving wrinkles are gradual and require consistent daily use, paired with sun protection.
Delivery & Returns — Mauritius (At-a-Glance) (policies and links)
  • Coverage: Island-wide delivery (Mauritius).
  • Processing & Timing: Orders process in 1–2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1–5 business days (weekdays only).
  • Express: May be available by region; request on WhatsApp: +230 5 778 2336.
  • Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.
  • Scheduling: Deliveries run by region on set schedules; we’ll contact you the evening before.
  • Pickup: Citadelle Mall pickup available.
  • Returns: No change-of-mind exchanges.
  • Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7–10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).
  • Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Policy Links:

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