ACWELL Licorice pH Balancing Cleansing Toner 300ml

Values You Can Trust: Halal-Friendly* • Vegan-Friendly* • Cruelty-Free* • 100% Authentic Guarantee

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / *Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / *Brand-stated; not certified by an independent body.

This cult-favourite toner deeply cleanses, hydrates, and brightens, leaving skin feeling refreshed and balanced. Its star ingredient, 10% Licorice Root Water, along with Peony and Green Tea extracts, helps calm irritation and fade dark spots over time. With a skin-friendly pH of 5.5, it respects your skin's natural barrier, making it suitable even for sensitive types navigating Mauritius' humid climate.

If your skin feels dull, looks uneven, or gets easily irritated, especially after cleansing, this toner offers a gentle solution. It's designed to remove remaining impurities while calming and subtly brightening your complexion.

• Skin Types: Suitable for All Skin Types, including Sensitive, Acne-Prone, Combination, Oily, Dry.
• Key Concerns: Dullness, Uneven Skin Tone, Post-Acne Marks (PIH), Redness, Sensitivity, Residual Impurities.
• Core Benefits: Cleanses skin waste, Balances pH (5.5), Brightens complexion, Soothes irritation, Hydrates lightly.
• Texture & Finish: Watery, lightweight liquid that absorbs quickly with a fresh, clean finish.

1. Cleanser: Wash face with your regular gentle cleanser.
2. ACWELL Toner: Dispense onto a cotton pad or palms (see amount below) and sweep gently over face and neck.
3. Sunscreen (AM) / Moisturiser (PM): Follow with your usual moisturiser to lock in hydration or sunscreen for daytime protection.

Note: Already own a similar step? Finish that first (substitute, don’t stack).

Minimalist AM (3 steps):

1. Cleanser: Start with a gentle face wash.
2. ACWELL Toner: Apply to balance skin and remove any residue.
3. Sunscreen SPF 30+: Essential final step for protection.

Optional Additions:

• Add a Vitamin C or Niacinamide serum after the toner if targeting dark spots.
• Apply a light moisturiser before sunscreen only if your skin feels dry or your sunscreen isn't hydrating enough for Mauritius' climate.

Wait Times: Allow 30-60 seconds between toner and serum/moisturiser; wait 1-2 minutes before applying sunscreen or makeup.

Minimalist PM (3 steps):

1. Cleanser: Use an oil cleanser first if removing makeup/sunscreen, followed by a water-based cleanser (double cleanse). Otherwise, just your regular cleanser.
2. ACWELL Toner: Apply to cleanse remaining impurities and balance pH.
3. Moisturiser: Finish with a suitable night cream or lotion.

Optional Additions:

• Apply targeted serums (e.g., for hydration, anti-aging) after the toner and before moisturiser.
• Use a gentle exfoliant (AHA/BHA) 1-3 times a week *instead* of this toner on those nights, or before this toner if skin tolerates it (introduce cautiously).

Texture Rule: Always apply products from thinnest (like this toner) to thickest (like a cream).

Daily Use — AM/PM:

• Amount: Generously saturate a cotton pad, or pour a coin-sized amount (about 2-3 ml) into your palms.
• Apply to: Face and neck, avoiding the immediate eye area.
• Method: If using a cotton pad, gently sweep outwards from the center of the face. If using palms, pat gently until absorbed.
• Wait times: Allow 30-60 seconds for absorption before applying serums or moisturisers.
• Frequency: Use morning and evening after cleansing.

If-This / Then-That:

• Very oily T-zone? Focus application there; follow with a light gel moisturiser.
• Very dry/AC? Pat in an extra layer; follow immediately with a hydrating serum and cream.
• Sensitive/reactive? Use with soft cotton pads or gentle patting; introduce slowly if needed (start once daily).
• Using strong actives (Retinoids/Acids)? Use this toner on nights *off* from strong actives, or ensure skin is fully dry after this toner before applying actives.
• Want extra cleansing? Use after your main cleanser to catch any missed residue.

Watchouts: Slight herbal scent (from natural oils); if stinging occurs, could indicate a compromised barrier – reduce frequency and focus on hydration.

Safety: Avoid broken or irritated skin. Stop use if a persistent rash or irritation develops. Generally suitable for teens focusing on gentle cleansing and balancing.

• Daily Use: Apply AM and PM after cleansing as your primary toner step.

If Combining with Stronger Actives:

• Example Week (PM focus):
  • Mon: ACWELL Toner → Retinoid (PM)
  • Tue: ACWELL Toner → Hydrating Serum (PM)
  • Wed: Exfoliant Toner (AHA/BHA) *instead* of ACWELL → Hydrating Serum (PM)
  • Thu: ACWELL Toner → Retinoid (PM)
  • Fri: ACWELL Toner → Hydrating Serum (PM)
  • Sat: Exfoliant Toner (AHA/BHA) *instead* of ACWELL → Hydrating Serum (PM)
  • Sun: ACWELL Toner → Hydrating Serum / Sleeping Pack (PM)
• Rule: This toner is gentle and can generally be used daily, but consider using only hydrating products after strong exfoliation or retinoid application if your skin feels sensitive.

AM/PM Cheat-Sheet:

• ACWELL Toner: AM and PM daily after cleansing.
• Vitamin C: AM after ACWELL Toner.
• Niacinamide: AM or PM after ACWELL Toner.
• AHA/BHA/PHA: PM 1-3×/week, potentially *instead* of ACWELL Toner on those nights if sensitive.
• Retinoid: PM 2-4×/week, after ACWELL Toner (ensure skin is dry).
• Sunscreen: AM every day, as the last step.

Mauritius Note: Its lightweight texture is ideal for prepping skin in humidity before serums and sunscreen.

Safety: If irritation occurs when combining with actives, reduce active frequency and use this toner for gentle balancing on off-nights.

• Immediately: Skin feels clean, refreshed, and balanced (not tight or stripped). Any remaining cleanser residue is removed.
• 1-2 Weeks: Skin may feel softer and appear slightly clearer as surface impurities are consistently removed. Mild soothing effects on redness may be noticeable.
• 4-8 Weeks: With consistent daily use, subtle brightening effects may become visible, especially on newer dark spots (PIH). Skin tone looks more even. Reduction in minor irritation or redness.
• 8+ Weeks: Continued use helps maintain a balanced pH and clear complexion. Brightening effects become more apparent. Skin feels consistently calm and prepped for other skincare steps.

Note: Significant brightening requires consistent use alongside daily sunscreen. Results vary per individual. This toner primarily supports cleansing and balancing, with gradual brightening as a secondary benefit.

• Why use this pH 5.5 toner, not a harsh astringent? Traditional alcohol-heavy astringents strip the skin's natural oils and disrupt its protective acid mantle (pH ~4.5-5.5). This can lead to irritation, dryness, rebound oiliness, and a weakened barrier. ACWELL's toner maintains the skin's optimal pH, gently cleanses remaining impurities without stripping, and adds soothing ingredients like Licorice and Centella. Healthy skin starts with a balanced pH.

• Works Well With: Most serums (Hyaluronic Acid, Niacinamide, Vitamin C, Peptides, Snail Mucin), moisturisers, essences, and sunscreens. Its balancing nature makes it a good prep step.
• Use Carefully With: Strong exfoliants (AHAs/BHAs) or Retinoids. While generally compatible, apply actives *after* this toner has fully absorbed. If skin is sensitive, consider using this toner only on nights *off* from strong actives.
• Avoid On: Do not apply directly into eyes.

• Sensitive Skin: Excellent fit due to pH 5.5 and soothing Licorice/Centella. Patch test recommended due to natural essential oils.
• Oily/Combination Skin: Very suitable. Cleanses effectively without stripping, helps balance oiliness over time. Lightweight texture is ideal.
• Acne-Prone Skin: Good choice. Helps remove pore-clogging residue and Licorice/Green Tea offer mild anti-inflammatory benefits. Not a primary acne treatment but supports a clear complexion.
• Dry Skin: Suitable. Provides light hydration and balances pH, prepping skin well for richer moisturisers. Won't feel stripping.
• Normal Skin: Great for maintaining balance and adding a subtle brightening boost.

Caution: Contains natural essential oils (Bergamot, Clary Sage) which could be potential irritants for highly allergic individuals.

• Dullness & Uneven Tone: Licorice Root Water (10%) helps inhibit melanin production and has anti-inflammatory properties, gradually brightening the complexion and fading dark spots (PIH).
• Sensitivity & Redness: The pH 5.5 formula respects the skin's acid mantle. Licorice, Peony, and Centella extracts provide soothing and calming benefits.
• Residual Impurities Post-Cleanse: Acts as a 'cleansing' toner to effectively lift away any remaining makeup, dirt, or cleanser residue that might clog pores.
• pH Imbalance: Restores skin to its optimal slightly acidic pH after cleansing, strengthening the barrier and improving overall skin health.

• Official Korean Name: 아크웰 감초수 pH 밸런싱 클렌징 토너 (Acwell Gamcho-su pH Balancing Cleansing Toner)
• Brand: ACWELL (아크웰)
• Origin: Made in South Korea
• Authenticity: Sourced directly from authorized distributors in South Korea by Adilsons.
• Shelf Life: Typically 30 months from manufacture date (제조).
• Period After Opening (PAO): 12 months (indicated by open jar symbol '12M').
• Date Format: Check packaging for YYYY.MM.DD format, often indicating Manufacture Date (제조) or Expiry Date (까지).

• Halal Status: Halal-Friendly*. Does not contain Ethanol/Denatured Alcohol. Contains plant-derived ingredients.
• Vegan Status: Vegan-Friendly*. Does not appear to contain animal-derived ingredients based on INCI review.
• Animal Testing Policy: Cruelty-Free*. ACWELL states they are against animal testing. Not certified by Leaping Bunny or PETA. Note: Mainland China retail may involve post-market testing under certain conditions; ACWELL's specific status there requires confirmation.

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / *Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / *Brand-stated; not certified by an independent body.

• MFDS Classification: General Cosmetic. Not registered as a Functional Cosmetic for Brightening or Wrinkle Improvement in Korea.
• Claims Basis: Benefits like "brightening" and "soothing" are primarily based on the known properties of key ingredients (e.g., Licorice Root Water, Centella Asiatica) derived from traditional use and ingredient-level research (Ingredient Rationale). Specific clinical tests on the final formula's brightening efficacy are not publicly cited by the brand.
• Medical Disclaimer: This product is a cosmetic for improving skin appearance and feel. It is not intended to diagnose, treat, cure, or prevent any medical skin condition. Consult a dermatologist for persistent skin issues.

Key Ingredients Explained:

• Glycyrrhiza Glabra (Licorice) Root Water (10%): Rich in Glabridin and Licochalcone A. Known for potent anti-inflammatory and brightening properties, helps soothe redness and inhibit melanin production.
• Paeonia Lactiflora (Peony) Bark/Sap Extract: Antioxidant properties, helps protect skin from environmental stressors and can have soothing effects.
• Camellia Sinensis (Green Tea) Leaf Extract: Powerful antioxidant (EGCG), anti-inflammatory, and offers mild sebum-regulating benefits.
• Centella Asiatica Extract: Famous K-Beauty soothing ingredient ("Cica"). Promotes skin healing, calms inflammation, and strengthens the skin barrier.
• PEG-6 Caprylic/Capric Glycerides: A gentle cleansing agent derived from coconut oil, helps lift impurities.
• Glycerin: A fundamental humectant that draws moisture into the skin.

Full INCI List:

Water, Glycyrrhiza Glabra (Licorice) Root Water (10%), PEG-6 Caprylic/Capric Glycerides, PEG-7 Glyceryl Cocoate, Dipropylene Glycol, 1,2-Hexanediol, Poloxamer 184, Phenoxyethanol, Glycerin, Butylene Glycol, Rheum Palmatum Root Extract, Psidium Guajava Leaf Extract, Rosa Hybrid Flower Extract, Camellia Sinensis Leaf Extract, Perilla Ocymoides Seed Extract, Poncirus Trifoliata Fruit Extract, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Sodium Citrate, Disodium EDTA, Citric Acid, Tocopheryl Acetate, Glycyrrhiza Glabra (Licorice) Root Extract, Paeonia Albiflora Root Extract, Cimicifuga Dahurica Root Extract, Pueraria Lobata Root Extract, Propylene Glycol, Ethylhexylglycerin, Salvia Sclarea (Clary) Oil, Centella Asiatica Extract.

Preservative System: Phenoxyethanol, Ethylhexylglycerin.

Alcohol Clarifier: Does not contain Ethanol or Denatured Alcohol (drying types). Contains Dipropylene Glycol and Butylene Glycol (humectants/solvents generally considered safe).

• Fragrance Status: Contains Natural Essential Oils (Bergamot Fruit Oil, Clary Sage Oil). Does not contain synthetic fragrance ('Parfum').
• Scent Profile: Light, fresh herbal scent derived from the essential oils. Intensity: 2/5 (noticeable but not overpowering).
• Potential EU Allergens (from essential oils): Contains ingredients like Limonene and Linalool, which are naturally occurring components of Bergamot and Clary Sage oil and must be listed if above threshold.

Patch test advised if sensitive to essential oils or listed allergens.

• Who Should Use: Individuals looking for a gentle, balancing, and mildly brightening toner, especially those with sensitive or combination skin.
• Who Should Use with Caution: Those with known allergies to essential oils (Bergamot, Clary Sage) or specific plant extracts listed in the INCI.
• Pregnancy/Breastfeeding: Generally considered safe for topical use, but consult with a doctor if concerned, especially regarding essential oils.
• Patch Test Protocol: Apply a small amount (pea-size) to a discreet area like the jawline or behind the ear. Wait 24-48 hours. Check for redness, itching, or irritation. If none occurs, proceed with facial application. Re-check at 72 hours.
• If Irritation Occurs: Discontinue use immediately. Cleanse the area gently. Apply a soothing, fragrance-free moisturiser. If irritation persists or worsens, seek advice from a skincare professional or doctor.
• Kids/Teens: Can be used by teens as a gentle cleansing toner step. Not typically needed for younger children.

• Texture: Very watery, like a slightly viscous water.
• Feel on Skin: Absorbs quickly, leaves skin feeling clean, hydrated, and refreshed, with no sticky or oily residue.
• Scent: Natural, light herbal/citrus scent from Bergamot and Clary Sage oils. Fades quickly after application.
• pH Level: Approximately 5.5 (as per product name and testing), matching the skin's natural slightly acidic state.
• Fungal Acne (Malassezia Folliculitis) Compatibility: Generally considered suitable. Contains PEG-7 Glyceryl Cocoate which some caution against, but no major triggering oils or esters. Individual responses vary; patch test advised if prone to FA.
• Comedogenicity: Formulated to be non-comedogenic, suitable for acne-prone skin. Contains Butylene Glycol which has a low comedogenic rating. Individual responses vary.

• Slight Stinging on Application? Could indicate a compromised skin barrier. Reduce frequency, ensure gentle cleansing, and focus on barrier-repairing moisturisers. Reintroduce slowly once skin feels calmer.
• Not Seeing Brightening Results? Ensure consistent daily use (AM & PM) for at least 4-8 weeks. Crucially, pair with daily high-SPF sunscreen, as UV exposure negates brightening efforts.
• Skin Feels Dry After Use? While hydrating, it's a light toner. Ensure you follow up immediately with serums and a suitable moisturiser, especially if you have dry skin or live in a dry environment (like strong AC).

• Humid Summer: Excellent fit. Its lightweight, watery texture feels refreshing and non-sticky in high humidity. Helps remove excess sweat and oil residue without stripping the skin.
• Drier Winter/AC Environments: Still suitable as a balancing step, but ensure to layer more hydrating products (serums, richer creams) afterwards to combat potential dryness from lower humidity or air conditioning.
• Sun Exposure: Contains antioxidants (Green Tea) but is NOT a substitute for sunscreen. Its pH balancing effect helps maintain a healthy barrier, which is important under strong Mauritian sun.

• Adilsons Sourcing: We guarantee this product is 100% authentic, sourced directly from verified, authorized distributors in South Korea.
• Packaging Cues: Look for standard K-beauty packaging details: clear batch/lot codes, manufacture (제조) or expiry (까지) dates often printed on the bottom or side, a mix of Korean and English text, and quality seals where applicable.
• Import Norms: Product may have distributor stickers or labels added for import compliance; this is normal.
• Verification: If you have any doubts about authenticity, contact us via WhatsApp (+230 5 778 2336) with photos of the packaging and batch code for verification assistance.

• pH Balancing (pH 5.5): Brand claim, widely accepted based on product name and user experience. Helps maintain skin's natural acid mantle (Ingredient Rationale).
• Cleansing Effect: Based on formulation containing cleansing agents (PEG-6 Caprylic/Capric Glycerides, Poloxamer 184) and widespread user feedback confirming its ability to remove residue (Ingredient Rationale & Aggregated Sentiment).
• Brightening Effect: Attributed to 10% Licorice Root Water. Glabridin in licorice is a known tyrosinase inhibitor (Ingredient Rationale based on published studies on Glabridin). No specific clinical studies published by ACWELL on this toner's brightening efficacy (Brand Claim/Ingredient Rationale).
• Soothing Effect: Based on the inclusion of Licorice, Peony, Green Tea, and Centella Asiatica extracts, all known for anti-inflammatory properties (Ingredient Rationale based on botanical research).

Note: Specific percentage improvements or clinical trial data for this particular toner formula are not publicly disclosed by the brand. Efficacy is inferred from ingredient science and user experience.

This product utilizes various plant extracts common in traditional Korean medicine (Hanbang). ACWELL emphasizes combining this heritage with dermatological science. Specific details on sustainable sourcing practices for the botanical ingredients are not readily available from the brand.

• Size: 300ml
• Estimated Dose: ~2-3ml per use (coin-size amount or enough to saturate a cotton pad).
• Uses per Bottle: Approximately 100-150 uses.
• Duration (1x/day): Approx. 3.5 - 5 months.
• Duration (2x/day): Approx. 1.5 - 2.5 months.

Reorder Cue: Consider repurchasing when the bottle is about 3/4 empty to ensure you don't run out, especially given potential shipping times to Mauritius.

No in-catalog pairings available today—this product still works well solo with your current cleanser and daily sunscreen.

This toner is an excellent choice if your primary concerns are gentle cleansing, pH balancing, and subtle brightening, especially for sensitive skin.

If you need more intensive hydration: consider a thicker, essence-like toner (e.g., with multiple types of Hyaluronic Acid).

If you need stronger exfoliation for texture/clogged pores: look for a toner containing AHAs (like Glycolic/Lactic Acid) or BHAs (Salicylic Acid) to use 1-3 times per week instead.

If you need significant brightening for stubborn hyperpigmentation: supplement this toner with a dedicated Vitamin C, Niacinamide, or Tranexamic Acid serum.

Mindful-use: If you already have a comparable product at home, finish it first to avoid waste and get a fair read on results.

• Packaging: Comes in a 300ml sturdy plastic bottle with a flip-top cap for dispensing. A smaller 150ml size may also be available.
• Dispensing: Easy to pour onto cotton pads or into hands.
• Sustainability: The plastic bottle (PET/PP) is potentially recyclable depending on local facilities in Mauritius. Check local guidelines. ACWELL does not widely publicize specific sustainability initiatives.
• Storage: Store upright in a cool, dry place away from direct sunlight to maintain ingredient stability, especially the natural extracts. Avoid extreme heat (e.g., storing in a car in Mauritius).
• Travel: The 300ml bottle is large for air travel carry-on. Consider decanting into a smaller travel bottle if needed. Ensure the cap is securely closed to prevent leaks.

Aggregated Sentiment: This toner is widely praised in online communities for its gentle effectiveness, especially on sensitive and acne-prone skin. Many consider it a "holy grail" for balancing skin and removing residue without irritation. Brightening effects are noted as subtle but consistent over time.

• Cleansing Power: "I use this after my main cleanser and am always surprised by the extra dirt it picks up on the cotton pad! Leaves my skin feeling truly clean but not tight." (Paraphrased from Reddit, r/AsianBeauty discussion, 2024-MM).
• Soothing & Balancing: "My sensitive skin loves this. It calms down redness immediately and keeps my pH balanced. I've noticed fewer random breakouts since using it." (Aggregated sentiment from YesStyle reviews, 2024).
• Subtle Brightening: "It took a couple of months, but I definitely see my old acne marks looking lighter. It's not dramatic like a strong serum, but my overall tone is more even." (Amazon customer review, 2024-MM).
• Fair Caveat (Scent/Essential Oils): "The herbal scent is nice for me, but strong. If you're very sensitive to essential oils like Bergamot, definitely patch test first." (Paraphrased from Reddit, r/AsianBeauty review, 2023-MM).

ACWELL (아크웰) is a Korean skincare brand rooted in the principles of traditional Korean medicine (Hanbang). Their philosophy centers on achieving skin balance and addressing root causes of skin issues using gentle, time-tested herbal ingredients combined with modern dermatological science. They often focus on formulations suitable for sensitive skin, aiming for harmony and long-term skin health.

• pH (Potential Hydrogen): A scale measuring acidity or alkalinity. Skin's natural pH is slightly acidic (around 4.5-5.5), known as the acid mantle, which protects against bacteria and moisture loss.
• Licorice Root Water: An aqueous extract from licorice root, containing compounds like Glabridin known for soothing inflammation and inhibiting melanin production (brightening).
• Glabridin: A key active compound found in licorice root, recognized for its skin brightening and anti-inflammatory effects.
• Toner: A liquid skincare step used after cleansing to remove residue, balance pH, hydrate, and prep skin for subsequent products.
• Hanbang: Traditional Korean herbal medicine, often incorporated into K-beauty formulations.
• PIH (Post-Inflammatory Hyperpigmentation): Dark spots left on the skin after an inflammatory event like acne heals.
• PAO (Period After Opening): The duration (in months, e.g., '12M') a product remains safe and effective after being opened.
• MFDS: Ministry of Food and Drug Safety (South Korea). Regulates cosmetics and functional claims (formerly KFDA).

Sold by Adilsons (authorized retailer).

• WhatsApp: +230 5 778 2336
• Email: info@adilsons.mu
• Website: https://adilsons.mu

At Adilsons, we're committed to bringing you the best of K-Beauty, curated with care. We guarantee 100% authenticity on all products, sourced directly from authorized channels in South Korea. Our mission is to provide effective, trustworthy skincare solutions tailored to the Mauritian context.

Is this toner hydrating enough on its own?

It provides light hydration but is primarily a cleansing and balancing toner. Most skin types, especially dry or in AC environments, will need to follow with a serum and/or moisturiser.

Can I use this if I have fungal acne?

It's generally considered suitable as it lacks major fungal acne triggers like heavy oils or esters. However, it contains PEG-7 Glyceryl Cocoate, which some prefer to avoid. Patch testing is recommended if you are highly prone to FA.

Does the 'cleansing' part mean I can skip my face wash?

No, this is designed as a *secondary* cleansing step to remove residue *after* your main face wash. It complements, but does not replace, regular cleansing.

Will the essential oils irritate my sensitive skin?

While formulated for sensitive skin, essential oils (Bergamot, Clary Sage) can be potential irritants for some. If you have known sensitivities to these oils or fragrances, patch testing is crucial.

Best For: Those seeking a gentle, pH-balanced toner that effectively removes post-cleanse impurities while soothing and subtly brightening, especially suitable for sensitive or combination skin.

Key Benefits:

• Maintains healthy skin pH (5.5).
• Provides a secondary cleanse, removing residue.
• Soothes and calms with Licorice, Peony, Green Tea, and Centella.
• Offers gradual brightening over time.

Keep in Mind:

• Contains natural essential oils, potentially irritating for highly sensitive individuals.
• Brightening effects are mild and gradual, not comparable to potent serums.

• Coverage: Island-wide delivery (Mauritius).
• Processing & Timing: Orders process in 1–2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1–5 business days (weekdays only).
• Express: May be available by region; request on WhatsApp: +230 5 778 2336.
• Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.
• Scheduling: Deliveries run by region on set schedules; we’ll contact you the evening before.
• Pickup: Citadelle Mall pickup available.
• Returns: No change-of-mind exchanges.
• Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7–10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).
• Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Policy Links:

• Refunds & Returns: https://adilsons.mu/policies/refund-policy
• Shipping: https://adilsons.mu/policies/shipping-policy