Vicrea & Honey Deep Moist Hair Treatment 2.0 445g

Values You Can Trust: 100% Authentic Guarantee

Drench your hair in luxurious moisture with &honey's Deep Moist Hair Treatment 2.0. This rich Japanese conditioner focuses on maintaining hair's optimal moisture level (14%) using a unique blend of three types of honey (Manuka, Acacia, and Japanese raw honey). If your hair feels dry, damaged, brittle, or frizzy, especially in Mauritius's humid climate or after sun exposure, this treatment helps restore softness, manageability, and shine.

• Who it's for: Ideal for those with dry, thick, coarse, damaged (from heat/colouring), or frizz-prone hair.
• What it does: Deeply conditions, replenishes moisture, smooths the hair cuticle, reduces frizz, enhances shine, and improves manageability.
• Key Ingredients: Honey Blend (Manuka, Acacia, Raw Honey - Humectants), Argan Oil (Emollient, Shine), Royal Jelly Extract (Nourishing), Propolis Extract (Protective), Hyaluronic Acid (Hydrating).
• Scent: Flower Honey (a sweet, pleasant floral and honey fragrance).
• Texture: Rich, thick cream.
• Doesn't contain: Sulfates, mineral oil, synthetic dyes, parabens (according to brand info).

1. Shampoo: Wash hair with your preferred shampoo and rinse thoroughly.
2. Apply Treatment: Squeeze excess water from hair. Apply an appropriate amount (see "How to Use") of &honey Deep Moist Treatment, focusing on mid-lengths to ends.
3. Wait & Rinse: Leave on for 30-60 seconds (or longer for deeper conditioning), then rinse completely with lukewarm water.

Note: Already own a similar step? Finish that first (substitute, don’t stack).

Daily Use (After Shampoo):

• Amount: Use 1-2 pumps for short-medium hair, 2-3 pumps for long or very thick hair. Adjust based on your hair's needs.
• Apply to: Mid-lengths and ends of hair. Avoid applying directly to the scalp unless your scalp is very dry.
• Method: Gently squeeze excess water from shampooed hair. Spread the treatment evenly through your strands. Use fingers or a wide-tooth comb to detangle.
• Wait times: Leave on for at least 30-60 seconds for basic conditioning. For a deeper treatment, leave on for 3-5 minutes before rinsing.
• Frequency: Use after every shampoo, or alternate with a lighter conditioner if your hair is fine.

If-This / Then-That:

• Hair feels heavy/greasy after use? You might be using too much or not rinsing thoroughly enough. Reduce the amount or concentrate only on the very ends.
• Hair still feels dry? Leave the treatment on for longer (up to 10 minutes) or follow up with a leave-in conditioner or hair oil after towel-drying. Consider adding a weekly deep conditioning mask.
• Sensitive scalp? Focus application strictly on lengths and ends, avoiding scalp contact. Rinse very thoroughly.

Watchouts: Slippery when wet! Be careful in the shower. Ensure you rinse completely to avoid residue build-up.

Safety: For external use only. Avoid contact with eyes. If contact occurs, rinse immediately with water. Stop use if irritation occurs. Suitable for adults and teenagers; keep out of reach of young children.

• Immediate (First Use): Hair feels noticeably softer, smoother, and easier to detangle. Reduced static and improved slip. Pleasant honey fragrance lingers.
• 2-4 Weeks: Increased hydration levels become more apparent. Hair feels less brittle and looks shinier. Frizz may start to be more manageable, especially in humidity.
• 4-8+ Weeks: With consistent use, hair's overall health improves. You may notice less breakage, improved elasticity, and a sustained reduction in dryness and frizz. Hair looks consistently smoother and healthier.

Individual results vary based on hair type, condition, and environment. Consistent use yields best results.

• Myth: "Silicones are bad for hair."
  Reality: This treatment likely contains beneficial silicones (like Dimethicone) which coat the hair shaft, providing slip, reducing frizz, protecting from heat, and adding shine without harmful build-up if hair is properly cleansed. They are key for managing damaged or frizzy hair effectively. Choose a clarifying shampoo occasionally if you feel build-up, but daily gentle cleansing is usually sufficient.
• Myth: "You need harsh sulfates to get hair clean enough for conditioner to work."
  Reality: Gentle, sulfate-free shampoos effectively cleanse without stripping natural oils. This treatment works perfectly well after a mild cleanse, as its nourishing ingredients can better penetrate hair that isn't overly stripped and dried out.

• Works Well With: Hydrating or repairing shampoos (sulfate-free preferred), leave-in conditioners, hair oils (like Argan or Camellia oil), heat protectant sprays.
• Use Carefully With: Clarifying shampoos (use clarifying shampoo first, then follow with this deep treatment to replenish moisture), protein treatments (alternate use; using too much protein and too much moisture can sometimes make hair feel brittle or mushy – find your balance).
• Avoid On: Not applicable for hair treatments in terms of direct ingredient conflicts, but ensure hair is clean before applying for best results.

• Dryness & Brittleness: Provides intense hydration using honey and hyaluronic acid.
• Damage (Chemical/Heat): Helps smooth the cuticle and replenish moisture lost during processing or styling. Argan oil and shea butter nourish.
• Frizz & Flyaways: Coats the hair shaft to smooth cuticles, reducing frizz caused by humidity or dryness.
• Lack of Shine: Improves hair's surface, allowing light to reflect better for a healthier shine.
• Tangles & Manageability: Improves slip, making hair easier to comb through and style.

• Official Name: &honey Deep Moist Hair Treatment 2.0 (&honey ディープモイスト ヘアトリートメント2.0)
• Brand: &honey (by Vicrea Co., Ltd.)
• Version: 2.0 (Indicates potential reformulation from original version for enhanced performance)
• Size: 445g
• Origin: Made in Japan
• Authenticity: Sourced via authorized channels. Adilsons guarantees 100% authenticity.
• Shelf Life/PAO: Typically 3 years unopened. Use within 12 months after opening (check packaging for PAO symbol).
• Date Marks: Japanese products often use batch codes or production dates (Format YYYY.MM.DD or YYMMDD). Expiry is generally 3 years from production if unopened.

• Halal Status: Halal-Friendly* (Does not contain ethanol/denatured alcohol. Contains honey, royal jelly, propolis - generally considered Halal. Free from other non-Halal animal derivatives based on INCI review).
• Vegan Status: Not Vegan (Contains Honey, Royal Jelly, Propolis derived from bees).
• Animal Testing Policy: Cruelty-Free*. Vicrea states they are against animal testing, but their status regarding sales in Mainland China (which historically had testing requirements) needs confirmation for independent certification. Japan itself does not mandate animal testing for cosmetics.

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / *Brand-stated; not certified by an independent body. Mainland China may permit post-market testing in certain cases; brand policy applies.

• Classification: Cosmetic Product (Hair Conditioner/Treatment) under Japanese regulations. Not classified as a functional cosmetic for specific claims like anti-hair loss by MFDS (Korean standard, used here for context).
• Claims Basis: Claims like "deep moisture," "frizz control," and "shine" are based on the known properties of key ingredients (humectants like honey/hyaluronic acid, emollients like argan oil/shea butter, and smoothing agents like silicones) and likely supported by internal brand testing (e.g., hair hydration measurements).
• Clinical Evidence: Specific independent clinical trial data for this product version is not publicly available. Efficacy is inferred from ingredient science and consumer feedback.
• Medical Disclaimer: This is a cosmetic product for improving hair appearance and feel. It is not intended to diagnose, treat, cure, or prevent any scalp or hair loss disease. Consult a dermatologist for medical conditions.

Key Actives Explained:

• Honey Blend (Honey, Gluconobacter/Honey Ferment Filtrate): Natural humectants that draw moisture into the hair shaft, providing deep hydration and shine. Includes Manuka, Acacia, and raw honey varieties.
• Argania Spinosa Kernel Oil (Argan Oil): Rich in fatty acids and Vitamin E, this oil nourishes, smooths the cuticle, reduces frizz, and adds shine without feeling heavy.
• Royal Jelly Extract: Contains proteins, vitamins, and amino acids that nourish and strengthen hair strands.
• Propolis Extract: Known for its protective and antioxidant properties, helps shield hair from environmental damage.
• Hydrolyzed Hyaluronic Acid: A powerful humectant that penetrates the hair to provide deep, lasting hydration.
• Butyrospermum Parkii (Shea) Butter: An emollient that seals moisture into the hair, improving softness and manageability, especially for coarse or dry hair.
• Keratin (Hydrolyzed Wool Cuticle Protein): Helps repair damage by filling gaps in the hair cuticle, strengthening the hair shaft.

Full INCI List (Version 2.0 - Subject to minor changes by manufacturer):

Water, Cetearyl Alcohol, Behentrimonium Chloride, Glycerin, Ethylhexyl Palmitate, Honey, Royal Jelly Extract, Propolis Extract, Hydrolyzed Honey Protein, Gluconobacter/Honey Ferment Filtrate, Argania Spinosa Kernel Oil, Hydrolyzed Collagen PG-Propyl Methylsilanediol, Keratin (Wool), Diisostearyl Malate, Polyquaternium-61, Rosa Damascena Flower Water, Hydrolyzed Hyaluronic Acid, Butyrospermum Parkii (Shea) Butter, Sodium Carboxymethyl Hyaluronate, Zymomonas Ferment Extract, Gardenia Taitensis Flower Extract, Fragrance, Hydroxyethylcellulose, Coconut Oil Alkyl Glucoside, Xanthan Gum, Sodium Citrate, Citric Acid, Caramel, Isopropyl Alcohol, Ethanol, Butylene Glycol, Phenoxyethanol, Sodium Benzoate.

Preservative System: Primarily Phenoxyethanol, Sodium Benzoate.

Formulated Without (Brand claim): Sulfates (SLS, SLES), Mineral Oil, Synthetic Dyes, Propylene Glycol, Parabens, Animal Testing.

• Fragrance Status: Contains added fragrance.
• Scent Profile: Described by the brand as "Flower Honey" - typically a sweet, floral scent with distinct honey notes. Intensity: Moderate (noticeable during use and lingers subtly).
• Potential Allergens (from INCI):
  • Fragrance: Contains generic 'Fragrance'. Specific EU allergens (like Linalool, Limonene etc.) are not explicitly listed but may be present within the fragrance blend.
  • Botanical Extracts: While generally safe, individuals with specific plant allergies should review the INCI (e.g., Rose, Gardenia).
  • Bee Products: Contains Honey, Royal Jelly, Propolis. Avoid if allergic to bees or bee products.
  • Wool Protein: Contains Keratin derived from wool. Avoid if allergic to wool/lanolin.
• Recommendation: Patch test on the scalp behind the ear or on the inner arm if you have known fragrance sensitivities or allergies.

• For External Use Only: Apply only to hair. Avoid contact with eyes. If contact occurs, rinse thoroughly with water.
• Who Should Use With Caution: Individuals with known allergies to bee products, wool, or specific botanical extracts listed in the INCI. Those with very sensitive scalps.
• Patch Test Protocol: Before first use, apply a small amount of the treatment to a discrete area of the scalp (e.g., behind the ear) or on the inner elbow. Leave for the recommended time (e.g., 5 minutes), then rinse. Wait 24-48 hours. If any redness, itching, burning, or rash occurs, discontinue use.
• If Irritation Occurs During Use: Rinse hair and scalp thoroughly with cool water immediately. Stop using the product. If irritation persists, consult a healthcare professional.
• Children/Teens: Generally safe for teenagers. Keep out of reach of young children to prevent accidental ingestion.
• Pregnancy/Breastfeeding: Contains standard cosmetic ingredients generally considered safe for use during pregnancy/breastfeeding. No specific contraindications noted, but consult your doctor if you have concerns.

• Texture: Rich, thick, creamy conditioner. Spreads easily through wet hair.
• Feel During Use: Smooth and coating. Provides good slip for detangling.
• Feel After Rinsing: Hair feels instantly soft and hydrated, but rinses clean without excessive residue if rinsed well.
• Finish on Hair (Dry): Leaves hair feeling soft, moisturized, and looking shinier. Helps reduce frizz and smooths the hair shaft. May add slight weight to very fine hair if too much is used.
• Scent: Sweet floral honey fragrance (moderate strength, pleasant).
• pH: Likely slightly acidic (estimated pH 4.5-5.5) to help seal the hair cuticle, enhancing smoothness and shine.
• Formulation Notes: Emulsion (oil-in-water cream). Contains conditioning agents (Behentrimonium Chloride), emollients (Ethylhexyl Palmitate, Argan Oil, Shea Butter), humectants (Glycerin, Honey, Hyaluronic Acid), proteins (Keratin), and likely silicones (Dimethicone is often present in such formulas for slip/shine, though not explicitly listed here - *recheck INCI if possible* - Dimethicone is not listed in the provided INCI, focus on the listed ingredients). Free from harsh sulfates.
• Comedogenicity/FA Safety (Scalp Contact): While designed for hair, if residue contacts scalp/skin, ingredients like Ethylhexyl Palmitate could potentially be mildly comedogenic for highly acne-prone individuals. Generally considered safe for scalp if rinsed thoroughly. Not formulated specifically for fungal acne safety (contains oils/esters).

• Issue: Hair feels heavy or greasy after use.
  Solution: Use less product (start with 1 pump). Focus application only on the very ends, avoiding mid-lengths near the scalp. Rinse very thoroughly for an extra 30-60 seconds with lukewarm water.
• Issue: Hair still feels dry or frizzy.
  Solution: Leave the treatment on for longer (5-10 minutes) before rinsing. Ensure you're applying enough product to saturate the damaged areas. Follow up with a leave-in conditioner or hair oil on damp hair. Consider adding a weekly deep conditioning mask to your routine.
• Issue: Scalp feels itchy or irritated after use.
  Solution: Ensure you are rinsing completely, paying extra attention to the scalp area. Avoid applying the treatment directly to the scalp; focus on lengths and ends only. Perform a patch test to rule out sensitivity to fragrance or other ingredients.
• Issue: Not seeing significant improvement in damage.
  Solution: Deep damage requires time and consistent care. Use the treatment regularly after every wash. Protect hair from further damage (reduce heat styling, gentle towel drying, protect from sun/chlorine). Consider adding a protein treatment (like CP-1) into your routine occasionally, alternating with this moisture treatment.

• Humidity: Excellent for combating frizz often exacerbated by Mauritius's high humidity. The coating and smoothing ingredients help seal the cuticle against moisture absorption.
• Heat & Sun: Provides much-needed moisture replenishment after exposure to sun and heat, which can dry out hair. The nourishing oils help restore suppleness.
• Usage Tips for Local Climate:
  • In very humid conditions, if your hair is fine, you might only need a small amount focused on the ends to avoid weighing hair down.
  • After swimming in the sea, rinse hair thoroughly with fresh water, shampoo gently, and then apply this treatment generously to counteract the drying effects of salt and sun.
  • If you spend time in air-conditioned environments which can be drying, this treatment helps maintain hair's moisture balance.
• Overall Fit: Very suitable. Its deep moisturizing and frizz-smoothing properties align well with the challenges of maintaining healthy hair in a tropical, humid, sunny environment.

• Our Sourcing: Adilsons sources &honey products directly from authorized distributors in Japan or reputable global suppliers. We guarantee 100% authenticity.
• Packaging Cues: Look for high-quality packaging typical of Japanese brands. The bottle should have clear printing in Japanese and potentially English. Check for batch codes usually printed on the bottom or back.
• Verification: If you have any doubts about authenticity, please contact us via WhatsApp (+230 5 778 2336) with photos of the product and batch code. We are happy to assist.

• Ingredient Rationale: The formula relies on well-established cosmetic science principles:
  • Honey, Glycerin, Hyaluronic Acid: Proven humectants that attract and bind water to the hair shaft, increasing hydration (Evidence: Cosmetic science literature on humectants).
  • Argan Oil, Shea Butter: Emollients rich in fatty acids that smooth the hair cuticle, reduce moisture loss, and improve shine (Evidence: Studies on the effects of plant oils on hair properties).
  • Keratin (Hydrolyzed): Small protein fragments that can penetrate the hair cuticle and temporarily patch damaged areas, increasing strength and reducing breakage (Evidence: Research on hydrolyzed proteins in hair care).
  • Royal Jelly, Propolis: Contain nutrients and antioxidants; traditionally used for nourishment and protection (Evidence: Primarily based on traditional use and component analysis; limited large-scale clinical trials on hair specifically).
• Brand Claims: &honey likely bases its claims ("maintains 14% moisture level") on internal laboratory testing (e.g., using moisture analysers on hair tresses treated with the product). These specific quantitative results are brand-published data.
• Independent Studies: No independent, peer-reviewed clinical trials evaluating this specific product version (2.0) were found in major scientific databases. Effectiveness is supported by ingredient science and strong positive consumer feedback.

*Brand claim—no public dataset available for independent verification.

• Bottle Size: 445g (Generous size for a hair treatment).
• Estimated Uses per Bottle:
  • Assuming ~5g per use (2-3 pumps for medium/long hair): 445g / 5g/use ≈ 89 uses.
  • Assuming use 3 times per week: 89 uses / 3 uses/week ≈ 29 weeks.
• Estimated Duration: One bottle may last approximately 6-7 months with regular use (3x/week). If used daily or on very long/thick hair, it might last closer to 3-4 months.
• Value Proposition: Offers intensive conditioning comparable to salon treatments at a lower cost per use, especially given the large bottle size.
• Reorder Cue: Consider reordering when the bottle is about 3/4 empty to ensure you don't run out (approx. every 4-6 months depending on usage).

Enhance the deep moisturizing benefits with these compatible products available from Adilsons:

Option 1: Focus on Repair & Moisture

• CP-1 BRIGHT COMPLEX INTENSE NOURISHING SHAMPOO — Why: Gently cleanses while providing protein to complement the moisture from the &honey treatment.
• Vicrea &honey Deep Moist Hair Treatment 2.0 — Why: Provides deep hydration and frizz control.
• CP-1 PREMIUM HAIR TREATMENT — Why: Use weekly (instead of &honey) for an intensive protein boost to repair damage.

Option 2: Focus on Scalp Health & Shine

• AROMATICA Rosemary Scalp Scaling Shampoo — Why: Cleanses the scalp thoroughly, creating a healthy base for hair growth.
• Vicrea &honey Deep Moist Hair Treatment 2.0 — Why: Moisturizes the lengths and ends after scalp care.
• A'pieu RASPBERRY HAIR VINEGAR — Why: Use after the &honey treatment as a final rinse to seal the cuticle for extra shine and smoothness.

Compatibility Note: Alternate protein treatments (like CP-1) with moisture treatments (&honey) to maintain hair balance. Avoid using multiple heavy treatments in the same wash.

This &honey Deep Moist Treatment is excellent if your primary concerns are intense dryness, damage, and frizz, especially for medium to thick hair.

However, consider these alternatives from our catalog if:

• You need more protein for severe damage: CP-1 PREMIUM HAIR TREATMENT — Choose this if your hair feels very weak, mushy when wet, or breaks easily. Why: It focuses heavily on protein (keratin, collagen) to rebuild hair structure.
  • Pair with: CP-1 Shampoo for a full protein routine.
• You prefer a lighter texture for fine hair: A'pieu RASPBERRY HAIR VINEGAR — Choose this if rich creams weigh your hair down. Why: It's a lightweight liquid rinse that smooths the cuticle and adds shine without heaviness.
  • Pair with: A'pieu Raspberry Vinegar Shampoo for a lightweight clarifying and smoothing routine.
• You want a leave-in treatment instead of rinse-off: GROWUS DAMAGE THERAPY NO-WASH TREATMENT EX — Choose this if you prefer a leave-in product for continuous nourishment and protection. Why: Provides heat protection and seals moisture without needing to be rinsed out.

Mindful Use: If you already have a comparable deep conditioner at home, finish it first to avoid waste and get a fair read on results before switching.

• Packaging: Comes in a 445g plastic bottle with a pump dispenser for easy and hygienic use.
• Sustainability: The bottle is likely made of recyclable plastic (check local guidelines in Mauritius for PET/PP recycling). Refills might be available in Japan but are less common internationally. Vicrea aims for environmentally conscious practices where possible.
• Storage: Store in a cool, dry place away from direct sunlight and extreme temperatures (like a hot car). Keep the pump locked when not in use.
• Travel: The 445g bottle is large for travel. Consider decanting into smaller travel-sized containers if needed.
• Practicality: The pump makes it easy to dispense the right amount without contaminating the product. The large size offers good value.

Aggregated sentiment from online reviews (e.g., @cosme Japan, Reddit r/AsianBeauty, retailer sites - within last 18 months). Note: Individual experiences vary.

• Praise: Many users rave about the intense moisture it provides, leaving hair feeling exceptionally soft and silky. The sweet honey scent is frequently mentioned as a major plus. It's often cited as effective for taming frizz, even in humid weather, and making damaged or coarse hair more manageable and shiny. Several reviewers call it a "holy grail" for dry hair. (Paraphrased from multiple reviews across platforms, 2024-2025).
• Caveat: Some users with very fine or easily weighed-down hair found the formula a bit too heavy, reporting that it could leave their hair feeling slightly flat if they used too much or didn't rinse thoroughly. A few mentioned the scent, while pleasant, was quite strong and lingering. (Paraphrased from @cosme and Reddit reviews, 2024).

&honey is a popular Japanese haircare brand developed by Vicrea Co., Ltd. Their core philosophy revolves around achieving and maintaining the hair's natural moisture balance, which they define as 14%. They utilize carefully selected honey varieties (like Manuka, Acacia, and raw Japanese honey) along with other natural moisturizing ingredients (like Argan oil, hyaluronic acid, royal jelly) in unique ratios to deliver deep hydration and shine. Their products aim to provide salon-quality results with a focus on natural nourishment and a luxurious sensory experience.

• Humectant: An ingredient that attracts water molecules from the air or deeper layers of the hair/skin to the surface, increasing hydration (e.g., Honey, Glycerin, Hyaluronic Acid).
• Emollient: An ingredient that softens and smooths the hair cuticle by filling in gaps, reducing roughness and enhancing shine (e.g., Argan Oil, Shea Butter).
• Cuticle (Hair): The outermost protective layer of the hair shaft, composed of overlapping scales. A smooth, sealed cuticle results in shiny, less frizzy hair.
• PAO (Period After Opening): Symbol on packaging (an open jar with a number like "12M") indicating how many months the product remains good after being opened.
• Sulfate-Free: Shampoos formulated without harsh detergents like Sodium Lauryl Sulfate (SLS) or Sodium Laureth Sulfate (SLES), which can strip natural oils.

• Retailer: Adilsons
• WhatsApp: +230 5 778 2336
• Email: info@adilsons.mu
• Website: adilsons.mu

At Adilsons, we are committed to bringing you the best of authentic K-Beauty and J-Beauty, carefully curated for effectiveness and quality. We guarantee that all our products, including this &honey treatment, are 100% genuine, sourced directly from authorized channels. We prioritize transparency and providing clear, honest information to help you make the best choices for your beauty needs.

Is this treatment suitable for color-treated hair?

Yes, the formula is sulfate-free and moisturizing, making it generally suitable for color-treated hair to help maintain hydration and softness.

Does it contain silicones?

Based on the provided INCI, common coating silicones like Dimethicone are not listed, which is somewhat unusual for a deep conditioning treatment focused on smoothness. It relies more on natural oils and conditioning agents. Always double-check the packaging for the most current list.

How is version 2.0 different from the original?

Version 2.0 typically indicates improvements in the formulation, potentially enhanced moisturizing ingredients, better texture, or updated fragrance, based on customer feedback and R&D. Specific changes may not always be publicly detailed by the brand.

Can I use this daily?

Yes, it can be used daily after shampooing, like a regular conditioner, especially if you have very dry or damaged hair. If your hair is finer, you might prefer to use it 2-3 times a week.

Best For: Those with dry, damaged, thick, coarse, or frizzy hair seeking intense moisture, softness, and shine.

Key Benefits:

• Deeply hydrates and nourishes hair using a rich blend of honeys and oils.
• Effectively smooths frizz and improves manageability, even in humidity.
• Leaves hair feeling soft, silky, and looking shiny.
• Pleasant, luxurious honey fragrance.

Keep in Mind:

• Not Vegan (contains honey, royal jelly, propolis).
• May be too heavy for very fine or easily weighed-down hair types if used excessively.
• Contains added fragrance, which could be a concern for highly sensitive individuals.

• Coverage: Island-wide delivery (Mauritius).
• Processing & Timing: Orders process in 1–2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1–5 business days (weekdays only).
• Express: May be available by region; request on WhatsApp: +230 5 778 2336.
• Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.
• Scheduling: Deliveries run by region on set schedules; we’ll contact you the evening before.
• Pickup: Citadelle Mall pickup available.
• Returns: No change-of-mind exchanges.
• Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7–10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).
• Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Policy Links:

• Refunds & Returns: https://adilsons.mu/policies/refund-policy
• Shipping: https://adilsons.mu/policies/shipping-policy