JUMISO ALL DAY VITAMIN BRIGHTENING & BALANCING FACIAL SERUM 30ML
JUMISO All Day Vitamin Brightening & Balancing Facial Serum (A non-irritating vitamin C serum for daily glow)
Values You Can Trust: Halal-Friendly* / Vegan-Friendly* / Cruelty-Free* / 100% Authentic Guarantee
Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / Brand-stated; not certified by an independent body.
This gentle yet effective serum is your daily defense against dullness and dark spots. Formulated for all skin types, especially those new to vitamin C, it helps to even out your complexion and restore a healthy glow without the irritation often associated with stronger actives. It's a perfect choice for maintaining radiant skin in Mauritius' bright, sunny climate.
At-a-Glance (30s) (who it's for, what to expect)
Dealing with post-acne marks or a generally tired-looking complexion can be frustrating. This serum is designed to gently bring back your skin's natural radiance.
- Skin Type: Suitable for all skin types, including oily, combination, dry, and sensitive skin.
- Texture: A lightweight, slightly viscous serum that absorbs without heavy residue.
- Key Benefits: Brightens dull skin, helps fade the appearance of dark spots and post-inflammatory hyperpigmentation (PIH), provides antioxidant protection, and hydrates the skin.
- Primary Ingredients: 86.14% Vitamin Tree (Sea Buckthorn) Extract, Niacinamide, Centella Asiatica, Hyaluronic Acid.
- Best For: Beginners to vitamin C, those with sensitive skin, or anyone looking for a daily serum to maintain an even, glowing skin tone.
Quick Start (60-second routine) (essentials for beginners)
- Cleanser: Start with a clean face.
- JUMISO Vitamin Serum: Apply 2-3 drops to your face and neck.
- Sunscreen (AM) / Moisturiser (PM): Finish by sealing in the serum and protecting your skin.
Mindful Tip: Already have a brightening serum? Finish it first before opening a new one. Substitute, don't just add.
AM Routine Guide (morning order) (how to use in the morning)
Minimalist Routine (3 steps):
- Cleanser: Wash your face with a gentle cleanser.
- JUMISO Vitamin Serum: Apply 2-3 drops. This serum provides antioxidant protection that complements your sunscreen.
- Sunscreen: Apply a broad-spectrum sunscreen with SPF 30 or higher. This is the most important step to protect your skin and see results from any brightening product.
Optional Additions: Add a light moisturiser before sunscreen only if your skin feels tight or your sunscreen isn't hydrating enough.
Wait Times: Allow the serum to absorb for about 60 seconds before applying your sunscreen or moisturiser.
PM Routine Guide (evening order) (recommended for starting)
Minimalist Routine (3-4 steps):
- Double Cleanse: Start with an oil cleanser to dissolve sunscreen and makeup, followed by a water-based cleanser.
- Toner (Optional): Apply a hydrating toner to damp skin to boost moisture.
- JUMISO Vitamin Serum: Apply 2-3 drops to help repair and brighten your skin overnight.
- Moisturiser: Lock in the serum with a moisturiser suited to your skin type.
Texture Rule: Always apply products from the thinnest consistency (like a toner) to the thickest (like a cream).
How to Use (Beginner-friendly) (amount, frequency, and tips)
- Amount: 2-3 drops is enough for the entire face and neck.
- Frequency: Start once daily (AM is ideal for antioxidant benefits). If well-tolerated, you can use it both AM and PM.
- Method: After cleansing and toning, dispense onto your palms and gently pat onto your skin until absorbed.
- Wait Time: Allow 30-60 seconds for the serum to sink in before applying your next product, like moisturiser or sunscreen. This helps prevent pilling.
If-This / Then-That Tips:
- If your skin is very oily: This serum is lightweight and can be followed by a gel moisturiser. In Mauritius' humidity, your sunscreen might provide enough moisture for daytime.
- If your skin is very dry: Layer this serum over a hydrating toner and seal it with a nourishing cream to lock in moisture.
- If your skin is sensitive: This serum is formulated to be gentle. Start by using it every other day in the evening for a week before moving to daily use. Always patch test first.
Weekly Planner (Example & Alternating Actives) (how to schedule use)
This serum is gentle enough for daily use alongside other actives, but it's always wise to introduce products carefully.
- Daily Use: Apply this serum every morning (AM) for antioxidant protection under your sunscreen. It can also be used in the evening (PM).
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If Using Exfoliants (AHA/BHA): You can use this serum in the AM and your exfoliating acid at night. They work well in separate routines.
- Example Week (PM Focus): Mon: Soothing Night | Tue: Exfoliant (AHA/BHA) | Wed: Soothing Night | Thu: JUMISO Serum + Moisturiser | Fri: Soothing Night | Sat: Exfoliant (AHA/BHA) | Sun: JUMISO Serum + Moisturiser
- If Using Retinoids: Use this serum in the AM and your retinoid in the PM. On retinoid nights, you can skip this serum to keep your routine simple and minimise potential irritation.
AM/PM Cheat-Sheet:
- JUMISO Vitamin Serum (This Product): Best in AM, but okay in PM too.
- Niacinamide: Can be used AM and/or PM. This serum already contains it.
- AHA/BHA/PHA: PM only, 1–3 times per week. Do not use on the same night as retinoids.
- Retinoids: PM only, 2–4 times per week on non-consecutive nights.
What to Expect (Results Timeline) (immediate → 8+ weeks)
- Immediately: Skin feels hydrated and appears plumper. You may notice a subtle, healthy glow.
- 2-4 Weeks: With consistent daily use and proper sun protection, your overall skin tone may start to look brighter and less dull. Redness from inflammation may appear calmer.
- 4-8+ Weeks: The appearance of newer, superficial dark spots and post-acne marks may begin to fade. Skin texture feels smoother and looks more balanced. Deeper or older pigmentation will take longer to show improvement.
Individual results vary. Consistency, especially with daily sunscreen application, is crucial for seeing brightening results.
Myth Replacement (Why this, not that) (safer, effective alternatives)
- Why use this stabilized Vitamin C serum, not pure lemon juice? Lemon juice is highly acidic (pH ~2) and can cause chemical burns, disrupt your skin's protective barrier, and even lead to worse dark spots when exposed to the sun (phytophotodermatitis). This serum delivers a balanced, non-irritating form of Vitamin C at a skin-friendly pH, providing brightening benefits without the significant risks of DIY citrus applications.
Compatibility Guide (layering) (what to pair it with)
- Works Well With: Niacinamide (already in the formula), Hyaluronic Acid, Centella Asiatica, Snail Mucin, Peptides, Ceramides, and Sunscreen. Using it in the morning under sunscreen provides enhanced protection against environmental damage.
- Use With Caution: When layering with other strong actives like high-concentration AHAs, BHAs, or retinoids in the same routine, monitor for signs of irritation. It is safest to use this serum in the AM and other strong actives in the PM.
- Avoid On: Do not apply to broken or irritated skin.
Skin Type Compatibility (best fits and cautions)
- Oily Skin: Excellent. It's lightweight and hydrating without being greasy. The Niacinamide content also helps with sebum regulation.
- Dry Skin: Very good. Provides a hydrating base layer. Should be followed by a good moisturiser to lock in the benefits.
- Combination Skin: Excellent. It balances the skin, providing hydration to dry areas without adding excess oil to the T-zone.
- Sensitive Skin: Very good. This formula is designed to be gentle, making it a suitable choice for sensitive skin types looking to introduce a vitamin serum. A patch test is always recommended.
- Acne-Prone Skin: Very good. It helps fade post-acne marks (PIH) and the Centella Asiatica extract helps to soothe inflammation.
Targeted Concerns (what it helps to solve)
- Dullness and lack of radiance
- Uneven skin tone
- Post-Inflammatory Hyperpigmentation (PIH) from acne
- General skin balancing and hydration
- Protection from environmental stressors
Product Identity & Provenance (official details)
- Official Korean Name: 주미소 올데이 비타민 브라이트닝 앤 밸런싱 페이셜 세럼
- Romanized: Jumiso All Day Vitamin Brightening & Balancing Facial Serum
- Country of Manufacture: South Korea
- Period After Opening (PAO): 12 months
- Date Markings: Korean products typically print the manufacturing date (제조) or the expiration date (까지). Please check the packaging carefully.
Conscious & Permissible Formulation (Halal, Vegan, Animal Testing)
- Halal Status: Halal-Friendly*. This product does not have an official Halal certification, but a review of its ingredients shows no detection of ethanol, denatured alcohol, or non-permissible animal-derived ingredients.
- Vegan Status: Vegan-Friendly*. This product does not have an official vegan certification, but its formula does not contain any animal or animal-derived ingredients.
- Animal Testing Policy: Cruelty-Free*. JUMISO states that they do not test on animals.
Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / Brand-stated; not certified by an independent body.
Regulatory & Claims Basis (K-Beauty Truth Box) (official classification)
- MFDS Classification: Functional Cosmetic (Brightening). The Ministry of Food and Drug Safety in Korea (formerly KFDA) has recognized this product for its brightening effects.
- Functional Ingredient: Niacinamide.
- Brightening Nuance: In the context of K-beauty, "brightening" refers to improving skin radiance and helping to fade dark spots for a more even tone. It does not bleach or change your natural skin colour.
- Medical Disclaimer: This is a cosmetic product, not a medical treatment. It is not intended to diagnose, treat, cure, or prevent any disease. For persistent skin concerns, please consult a qualified healthcare professional.
Complete Ingredient Transparency (key actives + full INCI)
Key Ingredients Explained:
- Hippophae Rhamnoides Fruit Extract (86.14%): Also known as Vitamin Tree or Sea Buckthorn extract. A powerhouse of antioxidants, including high concentrations of Vitamin C, as well as Vitamins A, E, and K. Helps to brighten the skin and protect it from environmental damage. (Ingredient Rationale)
- Niacinamide (Vitamin B3): A versatile ingredient that brightens skin tone, reduces the appearance of pores, regulates oil production, and strengthens the skin's barrier. (Ingredient Rationale)
- Centella Asiatica Extract: A beloved K-beauty ingredient known for its powerful soothing and calming properties. It helps to reduce redness and inflammation, making it excellent for sensitive or acne-prone skin. (Ingredient Rationale)
- Glycyrrhiza Glabra (Licorice) Root Extract: A natural skin brightener that helps inhibit pigment production, fading dark spots and evening out skin tone. It also has anti-inflammatory benefits. (Ingredient Rationale)
- Sodium Hyaluronate: The salt form of hyaluronic acid, which is a powerful humectant that draws moisture into the skin, leaving it plump and hydrated. (Ingredient Rationale)
Full INCI List:
Hippophae Rhamnoides Fruit Extract, Methylpropanediol, Glycerin, Niacinamide, Dipropylene Glycol, Sodium Hyaluronate, PEG-40 Hydrogenated Castor Oil, Centella Asiatica Extract, Polygonum Cuspidatum Root Extract, Scutellaria Baicalensis Root Extract, Camellia Sinensis Leaf Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Chamomilla Recutita (Matricaria) Flower Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Panthenol, Betaine, Ascorbic Acid, Hydroxyacetophenone, Pentylene Glycol, Caprylyl Glycol, Butylene Glycol, Chlorphenesin, Carbomer, Arginine, Disodium EDTA, Pelargonium Graveolens Flower Oil, Cymbopogon Martini Oil, Cananga Odorata Flower Oil, Citrus Aurantium Bergamia (Bergamot) Peel Oil, Rosa Damascena Flower Oil.
Allergens & Fragrance Disclosure (scent profile and potential irritants)
- Fragrance Status: Contains essential oils for fragrance. No synthetic fragrance is added.
- Scent Profile: A light, natural citrus and floral scent from the blend of essential oils. Intensity is low (approx. 2/5).
- Declared EU Allergens: This product contains components from essential oils that are classified as potential allergens by the EU. If you have known sensitivities, please be aware of the following: Citronellol, Geraniol, Limonene, Linalool, Farnesol, Benzyl Benzoate, Benzyl Salicylate.
A patch test is always advised for sensitive skin before first use.
Full Safety & Patch Test Protocol (important precautions)
Who should use it: Ideal for individuals looking for a gentle introduction to Vitamin C or a daily brightening serum to combat dullness and uneven tone.
Who should be cautious: Those with known allergies to any of the ingredients, particularly the essential oils listed in the allergen section, should exercise caution.
Pregnancy & Breastfeeding: While the formula is generally considered gentle, there is insufficient published data on the use of all combined ingredients during pregnancy or breastfeeding. We recommend consulting with your doctor before use.
Patch Test Protocol:
- Apply a pea-sized amount of the serum to a small, clean area of skin, such as behind your ear or on your inner jawline.
- Wait 24 hours to observe for any signs of irritation like redness, itching, or burning.
- If no reaction occurs, it is likely safe to apply to your face. If you have highly reactive skin, you may wish to re-assess at 48 and 72 hours.
- Discontinue use immediately if irritation occurs and consult a healthcare professional if it persists.
Sensory & Chemical Profile (texture, feel, and formulation)
- Texture: A clear, slightly viscous gel-like serum.
- Finish: Absorbs well into the skin, leaving a hydrated, dewy finish that is not greasy or overly sticky.
- Scent: Light, refreshing citrus-floral scent.
- pH: Approximately 4.5 - 5.5, which is within the skin's natural healthy pH range.
- Fungal Acne (Malassezia) Compatibility: Contains PEG-40 Hydrogenated Castor Oil, which can be a potential trigger for some individuals with fungal acne. Patch testing is advised. Individual responses may vary.
Troubleshooting Guide (fix common issues) (quick solutions)
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Issue: The serum feels sticky after application.
- Solution: You may be using too much product. Try reducing the amount to 1-2 drops. Applying it to slightly damp skin can also help it spread more easily and absorb better.
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Issue: My skin feels a slight tingle.
- Solution: A very mild, brief tingling can sometimes occur when introducing a new active like Vitamin C. It should subside quickly. If it persists or is accompanied by redness, reduce frequency of use or discontinue.
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Issue: The product is pilling (rubbing off in little balls).
- Solution: This usually happens from applying too much product or not allowing enough time for layers to absorb. Use a smaller amount and wait at least 60 seconds before applying your next skincare step or makeup.
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Issue: I'm not seeing results after a few weeks.
- Solution: Brightening dark spots is a gradual process that requires patience and consistency. Ensure you are using the serum daily and, most importantly, applying a broad-spectrum sunscreen every single morning. Sun exposure will counteract the benefits of any brightening product.
Climate Fit for Mauritius (local usage advice)
- Humid Summer: The lightweight, non-greasy texture is perfect for Mauritius' humid conditions. During the day, oily and combination skin types might find this serum provides enough hydration under sunscreen, allowing you to skip a separate moisturiser.
- Drier Winter/AC Environments: If you're in air-conditioning or during the cooler months, the serum provides a great hydrating base. Follow up with a moisturiser to ensure your skin stays comfortable and doesn't lose moisture.
- Sun Exposure: As an antioxidant serum, it's an excellent addition to your morning routine to help protect your skin from the effects of the strong Mauritian sun. It boosts the effectiveness of your sunscreen, but it is not a replacement for it.
Authenticity & How to Verify (our sourcing guarantee)
- Official Sourcing: At Adilsons, we source all our products directly from the brands in South Korea or through their authorized distributors. We guarantee every product is 100% authentic.
- Packaging Cues: Look for the professional packaging with a mix of Korean and English text, a clear batch code, and manufacturing/expiration dates. The product comes in a glass bottle with a dropper applicator.
- Verification: If you have any doubts about your product's authenticity, please contact us on WhatsApp at +230 5 778 2336 with photos, and we will be happy to verify it for you.
Value, Cost-per-Use & Reorder Cadence (how long it lasts)
- Size: 30ml
- Dose: Approx. 0.2ml per use (2-3 drops)
- Total Uses: Approx. 150 uses per bottle.
- Duration (1x/day): The bottle should last approximately 5 months.
- Duration (2x/day): The bottle should last approximately 2.5 months.
Reorder Cue: When you're about one month away from finishing, it's a good time to reorder to ensure you don't run out.
Complete Your Routine (Recommended Pairings) (build an effective regimen)
Starter Essentials (AM, Mauritius-friendly)
- ROUND LAB 1025 DOKDO CLEANSER 150ML — A gentle, hydrating cleanser that won't strip your skin, creating the perfect base.
- JUMISO All Day Vitamin Brightening & Balancing Facial Serum (This Product) — Provides daily antioxidant protection and brightening.
- Beauty of Joseon RELIEF SUN : RICE + PROBIOTICS 50ML — A lightweight, no-white-cast sunscreen that protects your skin from UV damage and keeps it hydrated.
Targeted Results (PM Focus)
- Anua Heartleaf 77% Soothing Toner 250ml — A deeply hydrating and calming toner to soothe skin and prepare it for treatment.
- JUMISO All Day Vitamin Brightening & Balancing Facial Serum (This Product) — Works overnight to help repair and even out skin tone.
- COSRX ADVANCED SNAIL 92 ALL IN ONE CREAM 100G — A repairing and moisturising cream to lock in the serum's benefits and support skin health.
Compatibility Note: Avoid using strong acids (AHA/BHA) and retinoids on the same night to prevent irritation.
Is This the Best Choice for You? (Mindful Alternatives) (other options to consider)
This serum is an excellent choice if your primary concerns are general dullness, preventing dark spots, and getting a gentle introduction to vitamin-based skincare.
However, consider these alternatives from our catalog if your goals are more specific:
- For More Potent Dark Spot Correction: Anua NIACINAMIDE 10%+TXA 4% SERUM 30ML — Choose this if you have stubborn dark spots or melasma. Its high concentration of Niacinamide and Tranexamic Acid directly targets pigmentation.
- For Soothing & Redness Relief: SKIN1004 MADAGASCAR CENTELLA AMPOULE 30ML — Choose this if your main concern is calming inflammation, reducing redness, and repairing a sensitive skin barrier.
- For Anti-Aging & Repair: Beauty of Joseon REVIVE SERUM 30ML — Choose this if your focus is on improving skin texture, elasticity, and addressing the first signs of aging with Ginseng and Snail Mucin.
- For a Different Gentle Vitamin C: Beauty of Joseon LIGHT ON SERUM CENTELLA+VITA C 30ML — Choose this if your skin is extremely sensitive. It combines a stable Vitamin C derivative with Centella Asiatica for brightening with maximum soothing.
Mindful Use Reminder: If you already have a comparable brightening serum at home, we encourage you to finish it first. This helps you get a fair assessment of its results and reduces waste.
Packaging, Sustainability & Practical Details (bottle, storage, and travel)
- Packaging: Comes in a 30ml clear glass bottle with a dropper for hygienic and precise application.
- Storage: To maintain the potency of the vitamins, store the serum in a cool, dark place away from direct sunlight, like a cabinet or drawer. Refrigeration is not necessary but can provide a cooling sensation upon application.
- Travel: The 30ml bottle is travel-friendly and complies with airline carry-on liquid limits. Ensure the cap is screwed on tightly to prevent leaks.
- Recycling (Mauritius): The glass bottle is recyclable. Please rinse it out and dispose of it in your local glass recycling bin. The dropper can be disassembled; the glass pipette is recyclable, but the plastic/rubber top should be disposed of in general waste.
Genuine Community Experiences (unbiased, real-user feedback)
This is anecdotal, aggregated sentiment. Individual results will always vary.
A YesStyle reviewer with sensitive skin called it their "holy grail vitamin C serum," noting that it made a real difference in their post-acne hyperpigmentation without causing any irritation. (YesStyle review, 2024-05)
On Reddit, a user recommended it as an excellent "beginner vitamin serum." They praised it for providing a nice glow and helping with redness, highlighting its suitability for daily use without the risks of stronger formulas. (Reddit, r/AsianBeauty, 2024-02)
Another user found it absorbed well and didn't pill under sunscreen or makeup. They felt their skin was brighter and more balanced, and planned to repurchase. (YesStyle review, 2023-11)
A Fair Caveat: One Amazon customer found the serum very hydrating but noted that after a month, they hadn't seen a dramatic improvement in their older sun spots. They also mentioned it could feel a bit sticky if too much product was applied. (Amazon customer review, 2024-07)
About the Brand: JUMISO (their philosophy)
JUMISO is a Korean skincare brand that believes in making effective skincare accessible and enjoyable for everyone. Their name is a portmanteau of "ju" (주), meaning "to give," and "miso" (미소), meaning "smile." Their philosophy centers on creating straightforward, reliable, and cruelty-free formulas that deliver visible results and bring a smile to your face.
Glossary (key terms explained)
- Antioxidant: A molecule that protects the skin from damage caused by free radicals, which are unstable atoms generated by UV rays and pollution that can lead to aging.
- Centella Asiatica: A medicinal herb known in K-beauty as "Cica." It is prized for its powerful soothing, calming, and skin-repairing properties.
- Humectant: An ingredient that attracts water from the air or from deeper layers of the skin to hydrate the top layers of the skin. Hyaluronic Acid is a well-known humectant.
- INCI: International Nomenclature of Cosmetic Ingredients. The official, standardized list of ingredients you see on a product label.
- MFDS: The Ministry of Food and Drug Safety in South Korea, the regulatory body that approves functional claims for cosmetics, such as "Brightening" or "Wrinkle-Improving."
- Niacinamide: A form of Vitamin B3 that helps brighten skin, control oil, minimize the appearance of pores, and strengthen the skin's barrier.
- PAO (Period After Opening): An icon on cosmetic packaging (a small open jar with a number like "12M") that tells you how many months the product will remain stable and effective after it has been opened.
- PIH (Post-Inflammatory Hyperpigmentation): The dark spots or marks left behind after a pimple or other skin inflammation has healed.
- Vitamin Tree (Sea Buckthorn): A plant rich in vitamins, especially Vitamin C and E. Its extract is a potent antioxidant used to brighten and protect the skin.
Retailer & Contact (Mauritius) (official contact details)
- Retailer: Adilsons
- WhatsApp: +230 5 778 2336
- Email: info@adilsons.mu
The Adilsons Promise (our commitment to you)
At Adilsons, we are committed to providing you with only the best, most effective, and authentic K-beauty products. We believe in consumer protection, transparency, and mindful consumption. Our curation process is rigorous, ensuring that every product we offer is not only popular but also backed by sound formulation principles. We guarantee 100% authenticity on all our products, sourced directly from brands in South Korea and their authorized channels.
Frequently Asked Questions (your questions, answered)
- Can I use this serum if I have acne?
- Yes, it's a great choice for acne-prone skin. It helps to fade the dark marks (PIH) that pimples leave behind and contains Centella Asiatica to soothe inflammation associated with breakouts.
- Is this serum better than The Ordinary Niacinamide?
- They serve different primary purposes. The Ordinary's serum is a high-concentration Niacinamide treatment focused on oil control and pores. The JUMISO serum is a comprehensive brightening and antioxidant serum, with Vitamin Tree extract as its star ingredient and Niacinamide as a supporting active. Choose JUMISO if your main goal is overall brightness and a gentle vitamin boost.
- Will this make my oily skin even oilier?
- No, quite the opposite. Its lightweight, hydrating formula helps to balance the skin. Dehydrated skin often produces more oil to compensate, so providing adequate hydration with a light serum like this can help regulate sebum production over time.
- Why should I use Vitamin C in the morning?
- Using a vitamin C serum in the morning provides your skin with a shield of antioxidants. This helps neutralize damage from environmental factors like UV rays and pollution throughout the day, making your sunscreen even more effective.
The Final Verdict (At-a-Glance) (summary of pros and cons)
Best For: Those new to vitamin C, or individuals with sensitive or acne-prone skin looking for a gentle daily serum to improve overall radiance and fade post-acne marks.
Key Benefits:
- Effectively brightens dull skin and promotes a healthy glow.
- Hydrating and soothing formula is well-tolerated by most skin types.
- Provides daily antioxidant protection to complement sunscreen.
Keep in Mind:
- It is not a high-potency treatment for deep-set or very stubborn pigmentation; for that, a more targeted serum may be needed.
- Contains several essential oils, which could be a concern for those with specific fragrance allergies.
Delivery & Returns — Mauritius (At-a-Glance) (policies and links)
- Coverage: Island-wide delivery (Mauritius).
- Processing & Timing: Orders process in 1–2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1–5 business days (weekdays only).
- Express: May be available by region; request on WhatsApp: +230 5 778 2336.
- Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.
- Scheduling: Deliveries run by region on set schedules; we’ll contact you the evening before.
- Pickup: Citadelle Mall pickup available.
- Returns: No change-of-mind exchanges.
- Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7–10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).
Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.
- Refunds & Returns: https://adilsons.mu/policies/refund-policy
- Shipping: https://adilsons.mu/policies/shipping-policy