Anua HEARTLEAF 87 LOW PH DEEP CLEANSING WATER 500G

100% Genuine · FA-Safe · Fragrance-Free · Halal-Friendly* · Vegan-Friendly*

For anyone who associates "clean" with a tight, squeaky feeling, this product deliberately does not deliver that — the pay-off is comfort, not a dramatic post-wash tightness that Mauritius' heat will punish within the hour.

Pros: minimal 12-ingredient formula; fragrance-free and FA-safe; gentle enough for twice-daily use; large 500g size lasts months of nightly use.

Caveats: cotton-pad use creates ongoing pad waste; not strong enough alone for heavy waterproof makeup or thick sunscreen; the brand's 87% Heartleaf claim is not clearly supported by the ingredient's position in the INCI list.

In Mauritius heat, the oily film on your skin by midday is sebum and sweat doing their job, not dirt — but it looks and feels like grime, so it gets scrubbed at with a harsh foaming cleanser two or three times a day. Washing more than twice daily strips the acid mantle (its healthy target sits around pH 4.5-5.5), and a stripped mantle triggers compensatory sebum overproduction: the exact oiliness the over-washing was meant to fix.

This cleansing water breaks that cycle by using micelle-forming Polyglyceryl-4 Caprate to lift oil-soluble residue at a low, skin-matched pH rather than an alkaline surfactant system that saponifies your own sebum. Used as a first wipe-down before a gentle second cleanser (see Section 15), it removes the bulk of the day's buildup before any harsher surfactant ever touches your skin.

Bedside-compatible: yes — no sink required, no rinsing needed if you only had light makeup-free sunscreen on. No precise dosage, no wait time, and it can be used with unwashed hands since the cotton pad is the point of contact.

On a burnout night when a full routine feels impossible, this alone plus a plain moisturizer is a legitimate minimum-viable routine — it is one of the few products in this store's Heartleaf line built specifically for zero-effort use. The one sensory note: it is fully watery with no cushioning texture, so anyone who finds thin liquids unsatisfying may prefer to follow with a cream on the same low-energy night rather than skip moisturizer entirely.

Step 1 (When): PM, as your first cleansing step — also usable AM for a light refresh.
Step 2 (How much): Saturate a cotton pad fully; for the whole face this is roughly 3-5 pad-widths of product.
Step 3 (How): Wipe gently outward from the center of the face, re-saturating the pad as needed, then follow with a water-based cleanser if you wore makeup or sunscreen.

Introduce this as the ONLY new product in your routine. Wait a full 14 days before adding anything else. This isolation window ensures you can identify whether any reaction is caused by this specific product.

1. Anua Heartleaf 87 Low pH Deep Cleansing Water (optional light wipe if skin feels oily on waking) → 2. Hydrating toner → 3. Serum of choice → 4. Moisturizer → 5. Sunscreen SPF50+ PA++++.

In Mauritius' humid mornings, a light wipe with this cleansing water instead of a full foaming wash keeps humectant layers (hyaluronic acid, glycerin) working with hydrated skin — over-cleansed skin pulls water from deeper layers instead of drawing it from the humid air, which defeats the purpose of an AM hydrating step.

1. Anua Heartleaf 87 Low pH Deep Cleansing Water (first cleanse — sunscreen/makeup removal) → 2. Water-based cleanser (second cleanse) → 3. Toner → 4. Treatment serum → 5. Moisturizer.

This product has no active ingredients, so it does not occupy a skin-cycling lane — it is a pre-cleanse step that runs every night regardless of which active (retinoid, acid, or recovery) is scheduled for that evening.

Technique: Wipe (do not scrub) — friction against the skin degrades comfort and can drag at the delicate eye area; a light gliding wipe is enough because the micelles do the lifting work, not pressure.

Required skin state: Dry skin, any time of day — this is a first-contact step, not a layered treatment.

Cotton pad vs hands: Hands deliver 100% of product; cotton pads absorb approximately 30-40%. For this specific product the cotton pad is the intended delivery method (it needs a wipe surface), so oversaturate rather than underdose.

This is an encyclopedia map of all product types. You do not use all of these daily. You select modules based on your skin state.

Global execution rules: Viscosity ladder — thinnest to thickest, water-phase before oil-phase, treatments before seals. Wait-time defaults — watery layers 10-20s; serum layers 30-60s; before sunscreen 10-15 minutes if going outdoors or applying makeup. Amount defaults: watery toner/essence 5-8 drops per layer; serum/ampoule 2-3 drops or 1 pump; eye product ½ rice-grain per eye; gel moisturizer 1-1.5 peas, cream 1-2 peas; occlusive seal rice-grain to pea-size; sunscreen 2-finger rule for face, +1 finger for neck. Skin state rules: hydrators best on slightly damp skin, retinoids best on fully dry skin, exfoliating acids on dry or lightly damp skin (keep to one lane). Hard cap rule: if the routine pills, stings, or feels heavy, reduce layers, not increase.

AM Maximum Stack: 1. Rinse/Gentle Cleanse (optional) → 2. pH-Prep/Balancing Toner (optional) → 3. Hydrating Toner Layers (1-3, optional) → 4. Essence (optional) → 5. Mist/Thermal Water (optional) → 6. Booster/Soothing Serum (optional) → 7. Antioxidant Lane (choose one) → 8. Pigment Support Lane (choose one) → 9. Hydration Serum Lane (optional) → 10. Oil-Control/Sebum-Regulating Lane (choose one) → 11. Peptides/Growth-Factor/Repair Lane (optional) → 12. Eye Serum/Cream (optional) → 13. Moisturizer → 14. Optional Sealing Layer → 15. Sunscreen SPF50+ PA++++ (non-negotiable) → 16. Lip SPF (optional). In AM, prioritize comfort + SPF adherence over stacking. In high humidity, fewer layers often perform better.

PM Maximum Stack: 1. Micellar (this product's slot) → 2. Oil Cleanser/Balm (if SPF/makeup) → 3. Water Cleanser (second cleanse) → 4. pH-Prep Toner (optional) → 5. Hydrating Toner Layers (optional) → 6. Essence (optional) → 7. Soothing/Barrier Serum (optional) → 8. Anchor active product (bold placement, always) → 9. Targeted Serum (optional) → 10. Moisturizer → 11. Sleeping Mask (optional) → 12. Occlusive Seal (optional) → 13. Spot Treatment/Pimple Patch (as needed) → 14. Lip Sleeping Mask (optional). Do not layer retinoids with AHA/BHA in the same night; keep "one lane" per night.

Lane strictness: One-lane rule — Retinoid OR Exfoliation OR Strong Vitamin C (LAA) OR Acne-control active per routine; barrier/hydration can always accompany. If unsure, default to the safest lane (barrier/hydration) and reduce layers.

Rung: Water-thin — the thinnest tier on the ladder, applied first (or as a pre-cleanse before anything else touches the skin).

Layering rule: This product is a pre-cleanse step, not a layered treatment — it is removed with the pad it's applied on, so it doesn't interact with anything applied after your second cleanse.

Phase compatibility: Water-phase, with a small oil-solubilizing micelle system (Polyglyceryl-4 Caprate) built in to lift lipid-soluble sunscreen filters and makeup pigments into the water phase for wipe-off.

Prerequisites: None — this is one of the gentlest entry points in a skincare routine and requires no existing foundation.

Primary target: Daily makeup, sunscreen, and sebum removal without disrupting the acid mantle — the micelle system (Polyglyceryl-4 Caprate) surrounds oil-soluble residue and lifts it into the water phase for wipe-off.

Secondary benefit: Panthenol and Squalane leave a light residual comfort film after wiping, which is genuinely helpful but modest and transient compared to a leave-on toner or serum.

What this product cannot do: It cannot fully remove heavy waterproof mascara or thick mineral/water-resistant sunscreen on its own — those need a dedicated oil or balm cleanser first. It cannot treat acne, hyperpigmentation, or texture; it has no actives beyond soothing/hydrating support ingredients.

Every pairing below is verified in-catalog and in stock at the time of writing (Adilsons restocks constantly, so a primary pick plus three alternatives are given for each role).

Second-cleanse foam (to complete the double cleanse): Primary — Anua Heartleaf Succinic Cleansing Foam 150ml (same low-pH 5-6 family, 1% Heartleaf + 0.5% Succinic Acid). Alternatives — Anua Heartleaf Quercetinol Pore Deep Cleansing Foam 150ml, Anua PDRN Hyaluronic Acid Moisturizing Cleansing Foam 150ml, Anua Peach Niacin Spread Cleansing Foam 150ml. Use PM, right after wiping with the cleansing water — the foam finishes removing what the micelles loosened.

Follow-up toner (immediately after cleansing): Primary — Anua Heartleaf 77% Soothing Toner 250ml (same Heartleaf family, reinforces the calming mechanism). Alternatives — Anua Rice 70 + Ceramide Glow Milky Toner 250ml, Anua Peach 77% Niacin Essence Toner 250ml, Anua Birch Moisture Boosting Pad 70ea/160ml.

Moisturizer (to seal after cleansing): Primary — Anua Heartleaf 70% Soothing Cream 100ml. Alternatives — Anua 70% Intense Calming Cream 50ml, Anua 3 Ceramide Panthenol Moisture Barrier Cream 100ml, Anua Birch Moisture Boosting Cream 50ml.

Cotton pads (application accessory): The dedicated Anua Cotton Pad for Toner (60ea) is currently out of stock in our catalog — any plain, unscented cotton pad works in the meantime; hands can also be used for the eye area if pads run out.

Chronic stress elevates cortisol, which increases transepidermal water loss and can worsen inflammatory breakouts and barrier sensitivity — a harsh, stripping cleanse on top of that stress load compounds the problem rather than helping it. Because this product removes the day's residue without an alkaline surfactant shock, it is a lower-stress option for skin that is already cortisol-reactive, though it addresses only the mechanical cleansing side, not the hormonal one.

MYTH: "Micellar water alone is a complete cleanse." REALITY: It lifts most residue effectively, but dermatology guidance and this product's own independent reviews both note it should be followed by a water-based cleanser if you wore makeup or sunscreen, to fully clear micelle residue and any friction-loosened debris.

MYTH: "If it doesn't foam, it isn't working." REALITY: Foam comes from surfactant chemistry, not cleansing power — this formula works by micelle-encapsulation, a different but well-documented mechanism that doesn't require lather to lift oil-soluble residue.

Sugar cane burning season (July-November): PM2.5 rises during harvest burns and settles on the skin alongside the day's sunscreen; a thorough PM wipe with this product before the second cleanse helps ensure particulate isn't just being pushed around by a rushed single wash.

Hard water note: Mauritius tap water hardness varies by region, and hard water can leave a calcium-stearate film after a rinse-off cleanse. Because this product is wipe-off rather than rinse-off, it sidesteps that specific issue — but if you follow with a rinse-off second cleanse, a pH-balancing toner afterward is still worth using to counteract any residual film.

The brand markets this product as built on "87% Heartleaf," but the confirmed INCI lists Houttuynia Cordata Extract at position 6 of 12 — after Water, Propanediol, Polyglyceryl-4 Caprate, 1,2-Hexanediol, and Dipropylene Glycol. A genuine ~87% ingredient would typically need to rank as the second-highest by weight, immediately after Water, so this figure should be read as a brand-published marketing claim rather than an independently confirmed concentration.*

*Evidence Confidence: Marketing-Only. This concentration claim comes from brand and reseller marketing copy; it has not been independently verified against a lab assay or a fully percentage-annotated INCI source.

Full INCI List: Water, Propanediol, Polyglyceryl-4 Caprate, 1,2-Hexanediol, Dipropylene Glycol, Houttuynia Cordata Extract, Panthenol, Ethylhexylglycerin, [--- Estimated 1% Line ---] Citric Acid, Sodium Citrate, Squalane, Tocopherol.

Preservative system: 1,2-Hexanediol + Ethylhexylglycerin — a common alcohol/glycerin-ether preservative-booster pairing used in place of traditional parabens, found consistently across this brand's product line.

Fragrance status: Fragrance-Free — no Fragrance/Parfum listed in the confirmed INCI, and multiple independent sources describe it as unscented or having only a faint, incidental botanical note from the Heartleaf extract itself.

EU 26 allergen screen: None detected in the declared INCI.

Alcohol disclosure: Alcohol-Free — 1,2-Hexanediol is a preservative-booster glycol, not a drying solvent alcohol like Denatured Alcohol or Alcohol Denat, and no drying alcohol appears anywhere in the list.

Halal: *Self-assessed by Adilsons based on available INCI data. No ethanol from fermentation, no porcine-derived ingredients, and no haram animal-derived ingredients detected in the declared ingredient list. This is NOT a formal Halal certification. Muslims with stricter requirements should consult their own scholars.

Vegan: *Self-assessed by Adilsons based on available INCI data. No animal-derived ingredients detected. This is NOT a formal vegan certification by The Vegan Society or equivalent body.

Cruelty-Free: *Brand-stated policy. Not independently certified by Leaping Bunny, PETA, or equivalent third-party audit — Anua has not signed PETA's statement of assurance and does not appear on Leaping Bunny's list.

Microplastic-Free: Yes — no polymer microbeads or film-forming plastics detected in the declared INCI.

MFDS classification: General Cosmetic — no evidence was found of a Korean MFDS Functional Cosmetic registration for this product, which would require additional government-reviewed efficacy testing.

Brand-published claims: The brand states this product removes full makeup with 94.92% efficiency, including 97.5% of base makeup and 93.9% of mascara in a single use.* It also markets the Heartleaf extract as "2.06 times more effective" at soothing than unspecified "other extracts."*

*Evidence Confidence: Marketing-Only. These are brand-published in-house test results repeated across reseller listings; no independent lab, sample size, or testing protocol was found to corroborate them.

Country of manufacture, PAO, and unopened shelf life were not confirmed by a source reachable this run — check the physical packaging for the printed PAO symbol (a small open-jar icon with a number of months) and batch code, and see Section 40 for how to verify authenticity if anything on the box looks unfamiliar.

Fungal Acne Safety: FA-Safe. The only ester in the formula, Polyglyceryl-4 Caprate, is a short/medium-chain (C10) ester below the roughly C11+ chain length most FA-safety trackers flag as Malassezia-feeding; Squalane is a fully saturated hydrocarbon and is universally treated as FA-safe.

Assessment: None — this product is wiped off immediately after application and never layers under another product.

Color baseline: Clear, colorless to very faintly tinted liquid — a yellowing or cloudy appearance suggests the preservative system has broken down and the product should be discarded.

Storage: Keep away from direct sun and away from a steamy bathroom shelf where possible — Mauritius' ambient humidity and bathroom heat both accelerate preservative breakdown faster than a cool, dry drawer would.

Spoilage signs: Cloudiness, separation that won't remix, an off/sour smell, or any stinging that wasn't there before. When in doubt, discard.

Patch test: Apply to the inner forearm and wait 24 hours, then behind the ear for another 24 hours, before full facial use.

72-hour barrier reset (if adverse reaction): STOP ALL ACTIVES. For 72 hours, use ONLY gentle cleanser + plain moisturizer + mineral SPF. NO acids, retinoids, Vitamin C, exfoliants, or essential oils. After 72 hours, reintroduce ONE product per 14 days.

Emergency stop signals: Hives, swelling, blistering, persistent burning, or breathing difficulty — seek emergency care immediately.

• Scrubbing instead of wiping — friction, not pressure, undoes the point of a gentle cleanse.
• Treating this as a complete cleanse on heavy-makeup days instead of a first step.
• Under-saturating the cotton pad, which drags rather than glides.
• Skipping the second cleanse on sunscreen days and wondering why pores feel congested by week two.
• Assuming "low pH" means it can replace a proper acid-based exfoliant — it has no exfoliating actives at all.

Overuse threshold: There is no meaningful overuse ceiling for this specific product since it carries no actives, but excessive daily wiping (beyond twice-daily) can still create mechanical friction irritation over time.

Usage math: At roughly 5-8ml per full-face application (a well-saturated cotton pad), a 500g bottle provides approximately 60-80 uses.

Lifespan: At once-nightly use, this lasts roughly 2-3 months; at twice-daily use (AM light refresh + PM full cleanse), expect closer to 6-8 weeks.

Reorder timing: Reorder when you notice the bottle at roughly one-quarter full, allowing time for delivery before it runs out entirely.

This product's role is the first, gentlest touchpoint in a PM routine — it exists to remove the day before anything else begins. Used correctly, it sits at the very front of the viscosity ladder, before even a foaming second cleanse.

PM routine: 1. Anua Heartleaf 87 Low pH Deep Cleansing Water — saturate a cotton pad, wipe the full face and lids. 2. Water-based cleanser (30-60 seconds, rinse). 3. Toner (5-8 drops, wait 10-20s). 4. Treatment serum of choice. 5. Moisturizer.

If you wore heavy waterproof mascara or thick mineral sunscreen today, use a dedicated oil cleanser as your true first step and this product as a secondary wipe-down, not the sole makeup remover. If your skin feels dehydrated by evening in AC all day, follow this cleanse immediately with a hydrating toner before it has a chance to feel tight. If you only wore a light, non-comedogenic sunscreen with no makeup, this product alone plus a water rinse is sufficient — a second harsh cleanse would be redundant over-cleansing.

After purchasing, you will receive our skincare education email series covering this product in depth.

The recommendations above are based on formulation synergy with Heartleaf 87 Low pH Deep Cleansing Water, not on margin or stock levels. If a pairing does not exist in our catalog, we say so. If you already own a product that fills the same role, use what you have first.

If you want a deeper single-step cleanse rather than a wipe-off pre-cleanse, the in-catalog Anua Heartleaf Succinic Cleansing Foam 150ml is a rinse-off, low-pH (5-6) gel-to-foam cleanser built on 1% Heartleaf extract and 0.5% Succinic Acid — a genuinely different format from this micellar water, not a duplicate.

Choose Heartleaf 87 Low pH Deep Cleansing Water over the Heartleaf Succinic Cleansing Foam if you need a no-sink, no-rinse option: it works bedside, on a cotton pad, with zero water required.

If you are traveling without easy sink access, THEN the cleansing water is the practical choice. If you wore heavy makeup or thick sunscreen today, THEN the foam (or a dedicated oil cleanser first) will clear your pores more thoroughly. If your barrier is currently compromised and stinging on contact with most cleansers, THEN stay with this cleansing water and pause the foam until Section 33's 72-hour reset resolves the irritation.

If you live somewhere with genuinely hard, mineral-heavy tap water, THEN the wipe-off cleansing water sidesteps the calcium-stearate film a rinse-off foam can leave, at least for this first step.

Don't upgrade to the foam if you only wear light, non-comedogenic daily sunscreen with no makeup — the extra rinse-off step would be redundant over-cleansing for that use case. Don't upgrade if you're already happy with a different gentle cleanser filling the same "first step" role — adding this cleansing water on top would be a duplicate mechanism, not a genuine improvement. Don't upgrade if you have no reliable access to a sink for a follow-up rinse most nights — the foam alone, without that rinse, is harder to use correctly than the wipe-off format.

If you match 2 or more upgrade triggers above, the foam is worth adding alongside this product. If not, this cleansing water alone (plus a water rinse when needed) is sufficient. Consistency beats complexity.

This product's PRIMARY function is: removing makeup, sunscreen, and daily residue at a low, skin-friendly pH. You do NOT need this if you already own an unopened, unexpired micellar water or gentle makeup-removing cleanser doing the same job — finish that product first.

Stacking assessment: No Benefit if you already run another fragrance-free micellar water in your routine (same mechanism, same job). Significant Benefit if your current routine only has a foaming cleanser and no gentle first-cleanse step.

This product is sourced through authorized Korean distributors — primarily Craver Co., Ltd (South Korea), alongside other verified distribution partners. Craver is a major Korean beauty distributor and the parent company of SKIN1004, handling authorized distribution for multiple K-beauty brands. All products are shipped directly to Mauritius via verified channels.

For comprehensive information about how we verify authenticity, our layered verification system, and how to check your product at home, visit our dedicated Authenticity and Trust page.

A genuine bottle should show a clean, evenly printed label with no smudged or crooked text, and a batch/lot code printed on the base — if either looks off, use the Authenticity page above to verify before use.

Anua is a Korean beauty brand founded in 2019 under The Founders Inc., a Seoul-based brand-incubator company. It is best known for its Heartleaf line, built around Houttuynia Cordata extract, and has reportedly sold over 40 million units globally with distribution expanding into all Ulta Beauty US stores by 2025.

The brand positions itself around dermatologically-minded, sensitive-skin-friendly formulation rather than trend-chasing actives — this cleansing water is a clear example of that philosophy, prioritizing a short, gentle ingredient list over a long marketing-driven one. Whether Anua manufactures in-house or via a contract manufacturer was not confirmed by any source reachable during this research.

No Reddit r/AsianBeauty or r/SkincareAddiction thread specifically discussing this exact product was found during this research — that absence is stated plainly rather than filled in with an invented quote. What we did find, from independent review sites rather than social threads:

One reviewer on an independent skincare review platform (WhatsInMyJar) rated the product's effectiveness at 75/100 with a low irritation-potential score, and a customer quote surfaced through that platform's aggregation described it as wiping off "makeup and dirt from your face really nicely" — a positive, if measured, take from someone using it as a daily makeup-removal step. A second independent review outlet (DermApproved) gave a mixed-to-positive assessment: praising the minimal 12-ingredient formula and the soothe/hydrate/protect positioning, while noting as a genuine limitation that it "can't match a dedicated cleansing oil for heavy waterproof makeup removal" and that the hydrating benefit is "modest and transient" compared to a leave-on product. The brand's own hosted review page shows a 4.8/5 average across 38 reviews, though as a brand-controlled venue this carries less weight than an independent platform.

Common praise themes: gentle, non-stripping feel; simple formula seen as trustworthy for sensitive skin; comfortable for daily use. Common complaint themes: cotton-pad waste with regular use; insufficient alone for heavy waterproof makeup.

Sustainability: The bottle itself is typically recyclable plastic — check local recycling guidance and rinse before disposal; the product is not refillable through Adilsons at this time.

Does this remove waterproof mascara? Partially — the brand's own published test claims 93.9% mascara removal in one use, but this is a brand-run, unverified figure, and independent reviews note it isn't a full substitute for a dedicated oil cleanser on genuinely waterproof formulas.

Can I skip my regular cleanser and just use this? On light makeup-free sunscreen days, yes. On makeup or heavier sunscreen days, follow it with a water-based second cleanse for a thorough clean.

Is it fragrance-free and safe for sensitive skin? Yes — the confirmed INCI shows no Fragrance/Parfum and no EU 26 allergens, and it is widely marketed and reviewed as suitable for sensitive skin.

What is the exact pH? Not publicly disclosed as a specific number — the brand and resellers consistently describe it only as "low pH" or mildly acidic.

Do I need to rinse it off? Not strictly, but in Mauritius' humidity and given typical hard-water residue, most users will still want a light water rinse or a second cleanser on days with makeup or sunscreen.

Micellar water

A water-based cleanser containing tiny surfactant clusters (micelles) that trap oil-soluble residue and lift it off skin without rinsing.

Acid mantle

The skin's naturally slightly acidic (pH 4.5-5.5) protective surface layer, which harsh alkaline cleansers can disrupt.

Fungal acne (FA) safe

Free of ingredients known to feed Malassezia yeast, the organism implicated in fungal-acne-type breakouts.

INCI

International Nomenclature of Cosmetic Ingredients — the standardized, descending-concentration-order ingredient list on a product label.

Panthenol

Provitamin B5, a humectant and mild skin-soothing ingredient common in gentle formulas.

Squalane

A stable, saturated plant-derived oil that mimics skin's own lipids without clogging pores.

Double cleanse

A two-step cleansing method — an oil/micellar first step to dissolve makeup and sunscreen, followed by a water-based cleanser.

Every product sold by Adilsons Beauty is 100% genuine, sourced through authorized Korean distribution channels. Full details on our verification system: Authenticity and Trust.

Our team is available to help you build a routine, troubleshoot reactions, and answer ingredient questions. WhatsApp: +230 5 778 2336.

For in-depth skincare education, visit our blog at adilsons.mu/blogs/k-beauty or subscribe to our email to get our guided education series delivered to your inbox.

Coverage: Island-wide delivery (Mauritius).

Processing and Timing: Orders process in 1-2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1-5 business days (weekdays only).

Express: May be available by region; request on WhatsApp: +230 5 778 2336.

Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.

Scheduling: Deliveries run by region on set schedules; we will contact you the evening before.

Pickup: Citadelle Mall pickup available.

Returns: No change-of-mind exchanges.

Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7-10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).

Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Store Policies: For the most up-to-date information, please review our Shipping Policy and Refund Policy.

Best for: Anyone in Mauritius' heat who wants a gentle, no-strip first-cleanse step for daily sunscreen and light makeup removal, especially sensitive or reactive skin tired of tight, squeaky-clean feelings.

Key benefits: Fragrance-free and FA-safe 12-ingredient formula; no-rinse convenience for low-energy nights; large 500g size that lasts months; low-pH formula that respects the acid mantle instead of stripping it.

Keep in mind: It is not a substitute for a dedicated oil cleanser on heavy waterproof makeup or thick sunscreen days, and the brand's "87% Heartleaf" marketing claim is not clearly supported by the ingredient's position in the actual INCI list.

Assessment: Suitable, with standard caution.

This is a fragrance-free, minimal-preservative, 12-ingredient formula with no retinoids, acids, or known irritants — a profile generally considered lower-risk for treatment-sensitized skin. Consult your oncology care team before introducing any new skincare products during treatment.

Hard water interaction: Because this is a wipe-off, not rinse-off, product, it does not itself leave the calcium-stearate film that hard water can leave after a rinsed cleanse — but if you follow it with a rinse-off second cleanser, a pH-balancing toner afterward still helps counteract any residue from your local water hardness.

Post-beach/swim use: For Mauritius' beach culture, this product is a practical quick-wipe option to lift salt-mixed sunscreen and sweat before a full shower and cleanse, without needing running water on hand.