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Authentic K-Beauty, Launch Prices Ending Soon • Islandwide Delivery | Anime will be available on our website again very soon ✨ | Need help? Message us on WhatsApp 😊
Authentic K-Beauty, Launch Prices Ending Soon • Islandwide Delivery | Anime will be available on our website again very soon ✨ | Need help? Message us on WhatsApp 😊

Anua HEARTLEAF PORE CLAY PACK 100ML

Save 18% Save 18%
Original price Rs 1,100.00
Original price Rs 1,100.00 - Original price Rs 1,100.00
Original price Rs 1,100.00
Current price Rs 900.00
Rs 900.00 - Rs 900.00
Current price Rs 900.00
Anua Heartleaf Pore Clay Pack 100ml (Deep-cleansing pore care for oily, congested skin)

Values You Can Trust: Halal-Friendly* / Vegan-Friendly* / Cruelty-Free* / 100% Authentic Guarantee

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / *Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / *Brand-stated; not certified by an independent body.

Struggling with clogged pores, blackheads, and excess shine in the Mauritian humidity? This gentle yet effective clay mask helps purify your skin without the tight, stripped feeling. It combines powerful clays with soothing heartleaf extract to manage sebum and calm irritation, revealing a smoother, more balanced complexion.

At-a-Glance (30s) (who it's for, what to expect)
  • Best For: Oily, Combination, and Acne-Prone Skin.
  • What it does: Deeply cleanses pores, absorbs excess oil and impurities, and gently exfoliates to improve skin texture.
  • Key Ingredients: Kaolin & Bentonite (sebum absorption), Houttuynia Cordata (Heartleaf) Extract (soothing), Centella Asiatica Extract (calming), Hyaluronic Acid (hydration).
  • Texture: Soft, creamy clay that glides on smoothly without being gritty.
  • Expected Outcome: Skin feels clean, soft, and refreshed immediately. Pores appear clearer and less congested with regular use.
Quick Start (60-second routine) (essentials for beginners)

Use this mask 1-2 times per week in the evening for best results.

  1. Cleanser: Start with a clean face. Use your regular cleanser to remove surface-level dirt and oil.
  2. THIS PRODUCT (Anua Clay Pack): On dry skin, apply an even layer, avoiding your eyes and mouth. Leave on for about 10-15 minutes, until it starts to dry. Rinse thoroughly with lukewarm water.
  3. Moisturiser: Follow up with a hydrating moisturiser to replenish your skin and support your skin barrier.

Mindful Consumption Note: If you already own a clay or purifying mask, finish it before starting this one to avoid waste and fairly assess its performance.

PM Routine Guide (evening order) (recommended for starting)

Incorporate this mask into your evening routine 1-2 times per week on non-exfoliating nights.

  • Minimalist Routine (3 steps):
    1. Cleanser: Double-cleanse if wearing makeup or water-resistant sunscreen (Oil Cleanser → Water-Based Cleanser).
    2. Anua Heartleaf Pore Clay Pack (THIS PRODUCT): Apply an even layer to clean, dry skin. Wait 10-15 minutes and rinse off.
    3. Moisturiser: Finish with a light, hydrating cream to lock in moisture.
  • Optional Additions:
    • Toner: Apply a hydrating toner after rinsing off the mask and before your moisturiser to rebalance and hydrate the skin.
    • Serum: A soothing or hydrating serum can be applied after the toner for extra care.

Texture Rule: After rinsing off this mask, continue your routine from the thinnest to the thickest texture (e.g., toner → serum → moisturiser).

How to Use (Beginner-friendly) (AM/PM amounts) (amount, frequency, and tips)
  • Frequency: 1-2 times per week, preferably in the evening. Oily skin types may tolerate up to 3 times per week, while normal or combination skin should stick to once a week.
  • Amount: Apply a smooth, even layer thick enough to cover the skin's surface—you should not be able to see your skin through the mask.
  • Method:
    1. Start with a thoroughly cleansed and dry face.
    2. Using clean fingers or a spatula, spread the mask evenly, avoiding the delicate eye and lip areas.
    3. Leave on for 10-15 minutes. The mask should be starting to dry but not completely cracked and tight.
    4. Rinse off with lukewarm water, gently massaging as you go to help lift impurities. Pat your skin dry.
  • Watchouts: Leaving the mask on for too long can over-dry the skin, causing tightness or irritation. If it starts to feel uncomfortably tight or itchy, it's time to rinse it off.
  • Safety: For external use only. Avoid contact with eyes. Discontinue use if a persistent rash or irritation occurs. Do not apply to broken or inflamed skin.
Weekly Planner (Example & Alternating Actives) (how to schedule use)

This mask is a treatment step. Avoid using it on the same night as other strong exfoliants like high-concentration AHA/BHA or retinol to prevent irritation.

  • Example Week (PM focus):
    • Monday: Soothing/Hydrating Routine
    • Tuesday: THIS PRODUCT (Clay Pack)
    • Wednesday: Soothing/Hydrating Routine
    • Thursday: Chemical Exfoliant (e.g., AHA/BHA toner) OR Retinoid
    • Friday: Soothing/Hydrating Routine
    • Saturday: THIS PRODUCT (Clay Pack)
    • Sunday: Soothing/Hydrating Routine

Rule of thumb: Always leave at least one "rest day" between this clay mask and any other exfoliating product to allow your skin barrier to recover.

Mauritius Note: In the most humid months, you might increase use to twice a week. During the drier winter season, once a week may be sufficient to manage oiliness without causing dryness.

What to Expect (Results Timeline) (immediate → 8+ weeks)
  • Immediately: After one use, your skin will feel noticeably softer, smoother, and less oily. Pores may appear temporarily smaller and cleaner.
  • Within 2-4 Weeks: With consistent use (1-2 times per week), you should see a reduction in blackheads and congestion. Your skin's overall oil production may feel more balanced throughout the day.
  • After 4-8+ Weeks: The texture of your skin should appear more refined and pores less prominent. You may experience fewer breakouts related to clogged pores and excess sebum.

Individual results vary. Consistent use and sun protection are key to achieving and maintaining results.

Myth Replacement (Why this, not that) (safer, effective alternatives)
  • Why use this? This clay mask uses fine particles of Kaolin and Bentonite to gently draw impurities out from deep within the pores.
  • Not that: Harsh, gritty physical scrubs (like those with large, jagged particles) can create micro-tears in the skin, leading to irritation, a damaged skin barrier, and potentially more breakouts. This is especially true for inflamed acne, where scrubbing can spread bacteria.
Compatibility Guide (what to pair it with)
  • Works Well With: Hydrating and soothing ingredients. Follow this mask with products containing Hyaluronic Acid, Panthenol, Snail Mucin, or Centella Asiatica to replenish moisture and calm the skin.
  • ⚠️ Use With Caution: Avoid using this mask on the same day as other potent exfoliants (high-strength AHAs, BHAs, physical scrubs) or retinoids. Alternating nights is the safest approach to prevent over-exfoliation and irritation.
  • Avoid On: Do not apply to broken, wounded, or actively irritated skin (e.g., sunburn, rashes).
Skin Type Compatibility (best fits and cautions)
  • Oily Skin: Excellent. Effectively absorbs excess sebum and helps keep pores clear. Can be used 2-3 times per week.
  • Combination Skin: Very Good. Ideal for the T-zone. Can be used all over once a week, or just on oily areas more frequently.
  • Acne-Prone Skin: Very Good. Helps manage congestion and inflammation that can lead to breakouts.
  • Normal Skin: Good. Use once a week for a deep cleanse to maintain pore clarity.
  • Dry Skin: Use with caution. May be too drying if used all over. Best for occasional use on specific congested areas like the nose.
  • Sensitive Skin: Patch test required. The soothing extracts help, but clay masks can be inherently drying. Use for a shorter duration (3-5 minutes) and less frequently.
Targeted Concerns (what it helps to solve)
  • Enlarged or Clogged Pores
  • Excess Sebum / Oily Shine
  • Blackheads and Whiteheads
  • Dull or Rough Skin Texture
  • Minor Skin Redness and Irritation
Product Identity & Provenance (official details)
  • Official Korean Name: 아누아 어성초 포어 클레이 팩 (Anua Eoseongcho Pore Clay Pack)
  • Version: Current version as of 2024.
  • Shelf Life: 36 months from the date of manufacture.
  • Period After Opening (PAO): 12 months.
  • Date Marks: Korean packaging typically shows the manufacturing date (제조) or expiration date (까지).
  • Country of Manufacture: South Korea.
Conscious & Permissible Formulation (Halal, Vegan, Animal Testing)
  • Halal Status: This product does not have an official Halal certification. Our review of the ingredient list finds no animal-derived ingredients explicitly forbidden (e.g., from porcine sources) and no denatured alcohol. It is formulated with plant extracts, clays, and synthetic ingredients generally considered permissible.
  • Vegan Status: While the brand Anua is known for being vegan, this specific product contains Soluble Collagen, which is often animal-derived. Without certification confirming a plant-based source, we do not consider it vegan-friendly.
  • Animal Testing Policy: Anua is a cruelty-free brand. They do not test their products on animals. Adilsons confirms that this policy is maintained for products sold in Mauritius.

*Self-assessed by Adilsons based on available ingredient data. For full assurance, please refer to official certifications.

Regulatory & Claims Basis (K-Beauty Truth Box) (official classification)
  • MFDS Class: General Cosmetic. This product is not classified as a "Functional Cosmetic" by the South Korean Ministry of Food and Drug Safety (MFDS, formerly KFDA).
  • Clinical Evidence: The brand's claims for pore care, sebum absorption, and soothing are based on the known properties of its key ingredients (Kaolin, Bentonite, Heartleaf Extract).
  • Brand-Stated Claims: Anua states the mask helps with deep cleansing and exfoliating effects, reducing acne and absorbing excess oil. These claims are based on ingredient rationale.

Brand claim—no public dataset available for independent verification.

Disclaimer: This product is a cosmetic for skincare purposes only. It is not intended to diagnose, treat, cure, or prevent any disease.

Complete Ingredient Transparency (key actives + full INCI)

Key Actives Explained:

  • Kaolin (20%) & Bentonite (3.5%): These natural clays are the workhorses of the mask. They are highly absorbent, helping to draw excess sebum, oil, and impurities out of the pores like a magnet. This deep-cleansing action helps reduce shine and prevent the blockages that lead to blackheads. (Evidence: Ingredient rationale)
  • Houttuynia Cordata (Heartleaf) Extract (10.1%): A beloved traditional Korean herb known for its powerful soothing and anti-inflammatory properties. It helps to calm redness and irritation, making this purifying mask gentler than many alternatives. It's particularly beneficial for calming acne-prone skin. (Evidence: Ingredient rationale)
  • Centella Asiatica Extract: Often called "Cica," this extract is a hero for calming sensitized skin. It helps to reduce redness and support the skin's natural healing process. (Evidence: Ingredient rationale)
  • Hyaluronic Acid, Panthenol & Ceramide NP: This trio of hydrating and barrier-supporting ingredients ensures that while the clay purifies, the skin doesn't feel completely stripped. They help to replenish and retain moisture, leaving the skin feeling soft and balanced after rinsing. (Evidence: Ingredient rationale)

Full INCI List:

Water, Kaolin, Houttuynia Cordata Extract, Glycerin, Propanediol, Butylene Glycol, Bentonite, Hexylene Glycol, Zea Mays (Corn) Starch, 1,2-Hexanediol, Glyceryl Glucoside, Betaine, Decyl Glucoside, Centella Asiatica Extract, Ficus Carica (Fig) Fruit Extract, Laminaria Japonica Extract, Eclipta Prostrata Leaf Extract, Sodium Hyaluronate, Hydrogenated Lecithin, Soluble Collagen, Potassium Cetyl Phosphate, Calamine, Houttuynia Cordata Powder, Xanthan Gum, Dipropylene Glycol, Chlorella Vulgaris Powder, Sodium Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Polyisobutene, Triethoxycaprylylsilane, Allantoin, Sorbitan Oleate, Caprylyl/Capryl Glucoside, Fructooligosaccharides, Protease, Beta-Glucan, Panthenol, Hydrolyzed Hyaluronic Acid, Ceramide NP, Quercetin, Palmitoyl Tripeptide-5, Fragrance, Hydroxyacetophenone, Ethylhexylglycerin, Pentylene Glycol, Iron Oxide Yellow.

Allergens & Fragrance Disclosure (scent profile and potential irritants)
  • Fragrance: Contains added fragrance ("Parfum"). Some retailer descriptions note a refreshing "Eucalyptus" scent, though Eucalyptus oil is not listed as a separate ingredient. The intensity is generally reported as mild.
  • EU Allergens: The full INCI list does not declare any of the 26 standard EU allergens.
  • Botanical Extracts: Contains numerous botanical extracts. While beneficial, those with specific plant allergies should review the INCI list carefully.

A patch test is always recommended for sensitive skin before first use.

Full Safety & Patch Test Protocol (important precautions)

Who should use with caution:

  • Individuals with very dry or compromised skin barriers should use this mask for a shorter duration (3-5 minutes) and focus only on congested areas.
  • Those with known sensitivities to fragrances should perform a patch test.

Patch Test Protocol:

  1. Apply a pea-sized amount of the mask to a clean, small area of skin, such as behind the ear or on the inner jawline.
  2. Leave on for 10 minutes, then rinse off.
  3. Monitor the area for 24-48 hours. If you experience any redness, itching, burning, or rash, do not use the product on your full face.

For Teens: This mask is suitable for teenagers struggling with oily skin and clogged pores. It should be integrated into a simple routine of cleanser, moisturiser, and daily sunscreen.

Sensory & Chemical Profile (texture, feel, and formulation)
  • Texture: A smooth, soft, and creamy clay that is easy to spread. It is not gritty or abrasive.
  • Finish: Dries down on the skin over 10-15 minutes but rinses off cleanly with water without leaving a residue. Skin is left feeling soft and matte.
  • Scent: Contains a light, refreshing fragrance, often described as having notes of eucalyptus.
  • pH: Not publicly disclosed by the brand. Clay masks are typically slightly alkaline but this formula includes hydrating ingredients to buffer the drying effect.
  • Fungal Acne (Malassezia) Compatibility: This product contains Sorbitan Oleate, which may be a trigger for fungal acne. Those with this condition should use it with caution or perform a patch test on an affected area.
Troubleshooting Guide (common issues and solutions)
  • Issue: My skin feels too tight or dry after use.
    • Solution: You may be leaving the mask on for too long. Reduce the time to 5-10 minutes, rinsing it off before it fully hardens and cracks. Alternatively, reduce your usage frequency to once a week and follow immediately with a hydrating toner and moisturiser.
  • Issue: The mask is difficult to rinse off.
    • Solution: Use lukewarm water and gently massage your skin in circular motions. A soft washcloth or sponge can help to remove the mask more easily, but be gentle to avoid irritating the skin.
  • Issue: I'm seeing some redness after rinsing.
    • Solution: A slight, temporary pinkness can be normal as blood flow increases to the skin's surface. However, if the redness is accompanied by burning or itching and persists, you may be sensitive to an ingredient. Discontinue use and focus on a soothing routine.
Climate Fit for Mauritius (local usage advice)
  • Humid Summer: This mask is an excellent tool for the hot, humid Mauritian summer. Use it 1-2 times a week to manage the increased oil and sweat production that can lead to clogged pores and breakouts. It provides a refreshing, deep-clean feeling.
  • Drier Winter: During the cooler, drier winter months, you may find your skin needs less sebum control. Reduce use to once a week or as-needed on the T-zone to prevent potential dryness.
  • Post-Beach Day: After a day at the beach, this mask can help to deeply cleanse pores of sunscreen, salt, and sweat buildup. Be sure to follow up with extra hydration.
Authenticity & How to Verify (our sourcing guarantee)

At Adilsons, we guarantee 100% authenticity. All our products, including the Anua Heartleaf Pore Clay Pack, are sourced directly from the brand or their authorized distributors in South Korea. This ensures you receive a genuine, factory-fresh product every time.

  • Packaging Cues: Look for the authentic Anua packaging with a mix of Korean and English text, a clear batch code, and an expiration date.
  • Seals: The product should be properly sealed to ensure hygiene and freshness.
  • Questions? If you have any doubts about the authenticity of your product, please contact us on WhatsApp at +230 5 778 2336 with a photo, and we will be happy to verify it for you.
Evidence & Sources (the science behind the product)

Our assessment is based on a synthesis of ingredient functionalities established in dermatological science and cosmetic chemistry.

  • Ingredient Rationale: The benefits of Kaolin and Bentonite clays for absorbing excess sebum and purifying oily skin are well-documented in cosmetology. (Source: Bramble Berry, "Which Clay Is Right for Your Skin?")
  • Ingredient Rationale: Houttuynia Cordata (Heartleaf) extract has demonstrated anti-inflammatory, antioxidant, and antibacterial properties in scientific studies, supporting its use for calming acne-prone and irritated skin. (Source: Skin Library UK, "Houttuynia Cordata skin benefits")
  • Brand Claim: The brand's claims regarding pore care and deep cleansing are based on the high concentration of these key ingredients in the formula. No independent clinical trial data for this specific product is publicly available.
Value, Cost-per-Use & Reorder Cadence (how long it lasts)
  • Size: 100ml
  • Estimated Uses: Approximately 20-25 applications, assuming an average use of 4-5ml per full-face application.
  • Reorder Cadence (1x/week use): The tub should last about 5-6 months.
  • Reorder Cadence (2x/week use): The tub should last about 2.5-3 months.

This provides excellent value as a targeted weekly treatment, with a single purchase lasting for several months.

Complete Your Routine (Recommended Pairings) (build an effective regimen)

Pore Control & Calming Routine (PM)

Deep Cleanse & Hydration Boost Routine (PM)

Compatibility Note: Avoid using strong acids (like The Ordinary Glycolic Acid 7% Exfoliating Toner) or retinoids on the same night you use this clay mask.

Is This the Best Choice for You? (Mindful Alternatives) (other options to consider)

This clay pack is an excellent choice if your primary concerns are excess oil, blackheads, and congested pores, and your skin can tolerate clay-based treatments.

  • For More Sensitive, Irritated Skin: AXIS-Y MUGWORT PORE CLARIFYING WASH OFF PACK 100ML
    • Choose this if: Your skin is oily and congested, but also easily irritated or prone to redness.
    • Why: It uses Mugwort extract, which is exceptionally soothing and anti-inflammatory, offering a gentler approach to pore clarification.
  • For Gentle Physical Exfoliation: Beauty of Joseon RED BEAN REFRESHING PORE MASK 140ML
    • Choose this if: You enjoy a mild scrub sensation and want to tackle both excess sebum and rough skin texture.
    • Why: This mask combines Kaolin clay with Red Bean powder, which provides a gentle physical exfoliation as you rinse it off, leaving skin feeling polished.
  • For a Unique Tightening Effect: SKIN1004 ZOMBIE BEAUTY ZOMBIE PACK & ACTIVATOR KIT
    • Choose this if: You're looking for a mask that provides a noticeable, temporary lifting and tightening effect in addition to pore care.
    • Why: This "Zombie Pack" is famous for its dramatic tightening sensation as it dries, which helps to firm the skin and refine texture, offering a different experience from a standard clay mask.

Mindful Use Reminder: If you already have a clay or purifying mask at home, we encourage you to finish it first. This helps reduce waste and gives you a clearer understanding of what works best for your skin.

Packaging, Sustainability & Practical Details (bottle, storage, and travel)
  • Format: 100ml plastic tub with a screw-on lid. It typically includes an inner lid for extra hygiene.
  • Hygiene: To prevent contamination, it is recommended to use a clean spatula to scoop out the product rather than your fingers.
  • Sustainability: The plastic tub is recyclable in Mauritius (check local guidelines for Type 5 PP plastic). Anua is committed to reducing its environmental impact through simple packaging.
  • Storage: Store in a cool, dry place away from direct sunlight and extreme temperatures to maintain the texture and efficacy of the clay.
  • Travel: The 100ml tub is travel-friendly and compliant with most airline carry-on liquid restrictions.
Genuine Community Experiences (unbiased, real-user feedback)

Aggregated sentiment from real users on platforms like Hwahae and StyleKorean.

  • "I love that there's no tightness after using it. My skin feels refreshed... My face feels smoother too." - Hwahae review (2024-12)
  • "Very nice and cool mask helps clean my pores and decrease acne very soft on skin." - StyleKorean review (2025-01)
  • "It makes my skin feel so soft and helps my pores look smaller im in love!" - Nudie Glow review (2024-07)
  • Fair Caveat: Several users note that the mask can be a bit difficult to rinse off completely. One reviewer mentioned, "You need to rub it several times with your hands to remove it completely, which might cause some irritation," suggesting a gentle washcloth might be helpful for removal. Another noted that it "ruined my skin barrier," indicating it may be too strong for very sensitive skin types.
About the Brand: Anua (their philosophy)

Anua is a popular Korean skincare brand that believes in the power of pure, natural ingredients and minimalist formulas. Their philosophy centers on creating effective yet gentle products that comfort the skin and restore its natural balance. Anua is renowned for its focus on Heartleaf (Houttuynia Cordata) extract, a traditional Korean herb celebrated for its incredible soothing and purifying properties. They are a cruelty-free brand committed to clean, simple, and skin-friendly solutions.

Glossary (key terms explained)
  • Bentonite & Kaolin: Natural clays used in cosmetics for their ability to absorb excess oil and impurities from the skin.
  • Houttuynia Cordata (Heartleaf): A plant extract rich in flavonoids, known for its potent anti-inflammatory, antioxidant, and soothing benefits, especially for acne-prone skin.
  • MFDS: The Ministry of Food and Drug Safety in South Korea, the regulatory body for cosmetics, food, and pharmaceuticals.
  • PAO (Period After Opening): An icon on cosmetic packaging that indicates how many months a product will remain stable and safe to use after it has been opened for the first time.
  • Non-Comedogenic: A term for products formulated in a way that they are not likely to cause pore blockages (comedones) and breakouts.
Retailer & Contact (Mauritius) (official contact details)
The Adilsons Promise (our commitment to you)

At Adilsons, we are committed to bringing you only the best, most effective, and authentic K-beauty products. We carefully curate our selection based on evidence, efficacy, and safety. Our promise is a 100% authenticity guarantee, ensuring that every product you buy is sourced directly from brands in South Korea and is a genuine article you can trust for your skin health journey.

Frequently Asked Questions (your questions, answered)
How is this different from other clay masks?
The Anua Heartleaf Pore Clay Pack stands out by including a high concentration of soothing Heartleaf extract (10.1%) alongside hydrating ingredients. This helps to counteract the potential dryness of the clays, making it a gentler, more comfortable experience for oily and combination skin types.
Can I use this if I have dry skin with clogged pores?
Yes, but with a modified approach. Instead of applying it to your whole face, use it as a spot treatment on congested areas like your nose, chin, or forehead. Leave it on for a shorter time (5-7 minutes) and follow up with a rich, hydrating moisturiser.
Will this mask shrink my pores permanently?
No skincare product can permanently change the genetic size of your pores. However, by deeply cleansing them of excess oil and debris, this mask makes pores appear significantly smaller and more refined.
Is it normal for it to tingle?
A very mild, brief tingling might be experienced by some, but it should not burn or be painful. If you experience significant discomfort, rinse the mask off immediately.
The Final Verdict (At-a-Glance) (summary of pros and cons)

Best For: Individuals with oily to combination skin who struggle with excess shine, blackheads, and visibly congested pores.

Key Benefits:

  • Effectively absorbs excess sebum and reduces surface oiliness.
  • Deeply cleanses and purifies pores, helping to minimise their appearance.
  • Soothes and calms skin with Heartleaf extract, making it a gentler clay mask option.

Keep in Mind:

  • May be too drying for those with dry or very sensitive skin if used all over the face.
  • Contains fragrance, which could be a consideration for highly reactive skin.
  • The presence of Soluble Collagen means it is not considered vegan-friendly.
Delivery & Returns — Mauritius (At-a-Glance) (policies and links)
  • Coverage: Island-wide delivery (Mauritius).
  • Processing & Timing: Orders process in 1–2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1–5 business days (weekdays only).
  • Express: May be available by region; request on WhatsApp: +230 5 778 2336.
  • Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.
  • Scheduling: Deliveries run by region on set schedules; we’ll contact you the evening before.
  • Pickup: Citadelle Mall pickup available.
  • Returns: No change-of-mind exchanges.
  • Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7–10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).
  • Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Policy Links:

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