heimish MATCHA BIOME HYDROGEL EYE PATCH (1.4G*60EA)

100% Genuine* (Adilsons sourcing policy — see Sourcing section) · Fragrance-Free (no Fragrance/Parfum or essential oils in the sourced INCI) · FA-Safe (no polysorbates, PEG-esters, or fatty-acid emulsifiers found) · Microplastic-Free · Halal-Friendly* and Vegan-Friendly* (self-assessed, see Section 26).

Note on current availability: this exact SKU is currently out of stock at Adilsons at the time of writing. This description is prepared and ready for when the next shipment lands.

Pros: genuinely cooling, fragrance-free, gentle enough for daily use, highly adhesive on most eye shapes, real fermented-ingredient complex rather than a single-note extract. Caveats: exact Niacinamide concentration is not disclosed, results on puffiness/dark circles are gradual per reviewers (not a single-use fix), and one reviewer noted mild stickiness immediately after removal.

Compatibility checklist: bedside-compatible (no sink needed) — yes. Requires rinsing — no. Requires precise dosage — no, just peel and place. Applicable with unwashed hands on clean under-eye skin — reasonably, though washed hands are still better practice. Requires wait time — yes, 20-30 minutes.

This is one of the easiest single-product additions to a burnt-out routine: no cleanse, no measuring, no multi-step sequence — just apply, lie back for 20-30 minutes, and remove. It can stand alone on a night you skip everything else, since it needs no other product to function.

Step 1 (When): AM or PM, on clean, dry under-eye skin.
Step 2 (How much): One pair (2 patches) per use.
Step 3 (How): Peel from the liner, place under each eye avoiding the lash line, leave 20-30 minutes, then remove and gently pat in any remaining essence.

Introduce this as the ONLY new product in your routine. Wait a full 14 days before adding anything else. This isolation window ensures you can identify whether any reaction is caused by this specific product.

1. Cleanse 2. Toner 3. Serum 4. heimish Matcha Biome Hydrogel Eye Patch (20-30 min, before or after moisturizer per preference) 5. Moisturizer 6. Sunscreen SPF50+ PA++++ (2-finger rule, avoid within 1cm of the orbital bone if eye-sting-prone).

In humid Mauritius mornings, the hydrogel's water/glycerin payload absorbs quickly once removed — this is a good AM de-puffing step before a commute, since the cooling sensation also helps reduce the appearance of morning puffiness from fluid retention overnight.

1. Double cleanse if wearing SPF/makeup 2. Toner 3. Treatment serum 4. heimish Matcha Biome Hydrogel Eye Patch (20-30 min while you do skincare elsewhere or unwind) 5. Remove, pat in residue 6. Moisturizer 7. Optional occlusive seal.

This patch carries no exfoliating or retinoid actives, so it has no skin-cycling restriction — it can be used the same night as a retinoid or acid elsewhere in your routine, applied either before or after that active without a required gap.

Technique: Pat/Press (do not rub) — friction degrades the hydrogel and increases irritation risk against the delicate eye-area skin. Peel the patch from its liner carefully at the edge to avoid tearing.

Required skin state: clean, dry under-eye skin for best adhesion. Wait time: 20-30 minutes, then remove and pat in any leftover essence rather than rinsing it away — the reason for this specific wait time is to let the water/glycerin/actives payload fully transfer before the hydrogel begins to dry out and lose adhesion.

This is an encyclopedia map of all product types. You do not use all of these daily. You select modules based on your skin state.

Global rules: viscosity ladder runs thinnest to thickest, water-phase before oil-phase, treatments before seals. Wait-time defaults: watery layers 10-20s, serum layers 30-60s, before sunscreen 10-15 min if going outdoors. Amount defaults: toner/essence 5-8 drops, serum 2-3 drops or 1 pump, eye product half a rice-grain per eye, gel moisturizer 1-1.5 peas, cream 1-2 peas, occlusive seal rice-grain to pea-size, sunscreen the 2-finger rule for face. Hydrators go on slightly damp skin; retinoids on fully dry skin; if a routine pills, stings, or feels heavy, reduce layers, not increase them.

AM Maximum Stack: 1. Rinse/Gentle Cleanse (optional) 2. pH-Prep Toner (optional) 3. Hydrating Toner Layers (optional) 4. Essence (optional) 5. Mist (optional) 6. Booster/Soothing Serum (optional) 7. Antioxidant Lane (choose one) 8. Pigment Support Lane (choose one) 9. Hydration Serum Lane (optional) 10. Oil-Control Lane (choose one) 11. Peptides/Growth-Factor Lane (optional) 12. Eye Serum/Cream (optional) — this product sits here 13. Moisturizer 14. Optional Sealing Layer (if dry/AC) 15. Sunscreen SPF50+ PA++++ (non-negotiable) 16. Lip SPF (optional). In AM, prioritize comfort and SPF adherence over stacking — in high humidity, fewer layers often perform better.

PM Maximum Stack: 1. Micellar (optional) 2. Oil Cleanser/Balm (if SPF/makeup) 3. Water Cleanser 4. pH-Prep Toner (optional) 5. Hydrating Toner Layers (optional) 6. Essence (optional) 7. Soothing/Barrier Serum (optional) 8. Anchor active product (if any) 9. Targeted Serum (optional) 10. Moisturizer 11. Sleeping Mask (optional) 12. Occlusive Seal (optional) 13. Spot Treatment/Patch (as needed) — this product can also sit here, applied any time before bed 14. Lip Sleeping Mask (optional). Do not layer retinoids with AHA/BHA in the same night; keep "one lane" per night.

Lane strictness: Retinoid OR Exfoliation OR Strong Vitamin C (LAA) OR Acne-control active per routine; barrier/hydration can always accompany. If unsure, default to the safest lane — barrier/hydration — and reduce layers.

This sits in the "Eye Serum/Cream" position on the viscosity ladder — a targeted, leave-on hydrogel applied after your face serums but generally before or interchangeably with your moisturizer, since it only covers the under-eye area.

Phase compatibility: water-phase — the hydrogel matrix (Carrageenan, Carob Gum, Guar Gum) carries a water/glycerin/extract payload, so it layers cleanly under a water-based or cream moisturizer applied to the rest of the face afterward.

Before starting this product, no specific prerequisite routine is required — this is a gentle, add-on treatment suitable even for a bare-bones routine.

Puffiness: the cooling hydrogel and 20-30 minute compress-like contact can temporarily reduce the appearance of fluid-related puffiness. Dryness/tired look: Glycerin and the Matcha Biome ferment complex hydrate thin under-eye skin, which is prone to showing dehydration first. Look of dark circles: Niacinamide is well-published for reducing the transfer of pigment to skin cells over consistent use, addressing pigment-related (not purely vascular) dark circles.

What this product cannot do: it cannot remove genuinely deep-set structural shadows caused by under-eye hollowing (a volume issue, not a pigment or hydration issue), it cannot permanently erase fine lines, and it cannot substitute for sleep — much of the "tired eyes" look is genuinely sleep-driven and no topical fixes that.

Global rule: every recommendation below is verified status:active in the live Adilsons catalog with real inventory checked at the time of writing — stock changes constantly, so treat the first name in each slot as the primary pick and the rest as verified backups.

Follow-up eye cream (for after patch removal, richer hydration): primary — goodal Green Tangerine Vita C Dark Circle Eye Cream; alternatives — SKIN1004 Madagascar Centella Probio-Cica Bakuchiol Eye Cream, MARY&MAY Tranexamic Acid+Glutathione Eye Cream, Beauty of Joseon Revive Eye Serum: Ginseng+Retinal (PM only, retinal-containing — see Conflict note below). Pat in after removing this patch to seal in the hydration payload.

Sunscreen (AM mandatory, face): primary — heimish Moringa Ceramide Hyaluronic Acid Hydrating Watery Sunscreen 50ml (same-brand pairing); alternatives — Beauty of Joseon Relief Sun: Rice + Probiotics, SKIN1004 Water-Fit Sun Serum 50ml, Anua Heartleaf Silky Moisture SunCream. Apply after this patch step; keep general sunscreen at least 1cm from the orbital bone if eye-sting-prone.

Conflict note: if you pair this with a retinal/retinoid eye serum (e.g. Beauty of Joseon's Ginseng+Retinal option above), use the retinoid product PM-only per its own instructions — this patch itself carries no such restriction and can be used any time of day.

Pilling pairs: minimal pilling risk since this is a targeted patch, not a full-face layer — but applying a heavy, unabsorbed cream immediately underneath before the patch can reduce adhesion; apply this patch to bare, dry skin for best contact.

Under-eye puffiness and dark circles are frequently worsened by poor sleep and stress — elevated cortisol increases fluid retention and can make thin under-eye skin look more shadowed and swollen. The 20-30 minute wear time itself, used as a still, lie-back moment, can double as a small stress-down ritual, though this is a lifestyle observation, not a clinical claim about the product itself.

For chronic, stress-linked puffiness, treat this patch as a supportive tool alongside — not a replacement for — addressing sleep and hydration habits.

Permeability: Water-Permeable (wudu-compatible) once removed — the hydrogel patch itself is worn for a defined 20-30 minute window and then taken off, leaving only the thin residue of water/glycerin/extract essence that was patted in, which does not form an occlusive film.

Adilsons provides this assessment based on the product's physical properties. Rulings on wudu validity vary between scholars. Consult your own trusted Islamic authority.

MYTH: "Eye patches instantly and permanently erase dark circles." REALITY: A single application produces a temporary hydration/de-puffing effect; genuine pigment-related improvement from Niacinamide takes consistent use over weeks, and structural (hollowing) dark circles are not addressed by any topical at all.

MYTH: "The yeasty or fermented smell in probiotic skincare means it's spoiled." REALITY: this is a POSTBIOTIC — beneficial metabolites from fermentation. You are not applying live bacteria, and any faint fermented scent from the Lactobacillus/Saccharomyces ferment complex is normal, not spoilage.

This patch is not tacky or particulate-adhesive, so July-November sugar cane burning season PM2.5 is not a specific concern for this product category.

*Emerging: the specific "Matcha Biome" fermentation-complex claim is brand marketing terminology; general postbiotic/ferment-filtrate skincare science is published, but no independent clinical citation for this exact proprietary complex was found this run.

Full INCI list (sourced via WebSearch aggregation of INCI Beauty/retailer listings; direct database fetch was blocked this run, so treat as medium confidence): Water, Glycerin, Carrageenan, Niacinamide, Camellia Sinensis Leaf Extract, [--- Estimated 1% Line ---] Ceratonia Siliqua (Carob) Gum, Pentylene Glycol, Caprylyl Glycol, Lavandula Angustifolia (Lavender) Flower Extract, Monarda Didyma Leaf Extract, Cyamopsis Tetragonoloba (Guar) Gum, Mentha Piperita (Peppermint) Leaf Extract, Freesia Refracta Extract, Chamomilla Recutita (Matricaria) Flower Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract, Lactobacillus Ferment, Saccharomyces Ferment, Paeonia Lactiflora Root Extract, Glycyrrhiza Glabra (Licorice) Root Extract, Polygonum Multiflorum Root Extract, Phellinus Linteus Extract, Morus Alba Bark Extract, Sophora Flavescens Root Extract, Cimicifuga Racemosa Root Extract, Sesamum Indicum (Sesame) Seed Extract, Angelica Gigas Root Extract, Scutellaria Baicalensis Root Extract, Citrus Nobilis (Mandarin Orange) Peel Extract, Cupressus Sempervirens Leaf/Stem Extract, Hedera Helix (Ivy) Leaf/Stem Extract.

Preservative system: Pentylene Glycol and Caprylyl Glycol function as a glycol-based preservative-boosting system; no parabens or formaldehyde-releasers were found in the sourced INCI.

Fragrance status: Fragrance-Free — no Fragrance/Parfum INCI entry and no essential oils found; botanical inputs are extracts, not aromatic oils.

Scent description: no strong detectable scent expected based on the INCI; any faint herbal or fermented note would come from the named root/leaf extracts and ferment complex rather than added fragrance.

Intensity: 0-1/5. Dissipation: instant to under 30 seconds if any scent is present at all.

EU 26 allergen screen: None separately declared as standalone INCI entries. Lavandula Angustifolia appears here as a Flower Extract (not an Oil), which carries a materially lower allergen-constituent load than an essential oil of the same plant — trace natural Linalool cannot be fully ruled out, but this is a meaningfully different, gentler formulation choice than an essential-oil-based product.

Alcohol disclosure: Alcohol-Free — no denatured/drying alcohol found in the sourced INCI.

Chamomile/ragweed cross-reactivity: this formula contains Chamomilla Recutita (Matricaria) Flower Extract. Individuals with a diagnosed ragweed allergy can cross-react to chamomile-family plants due to shared allergen proteins in the Asteraceae/Compositae family — if you have a known ragweed or daisy-family allergy, avoid this product or patch test with particular care.

No prescription-drug interactions (tretinoin, isotretinoin, blood thinners, immunosuppressants) apply to this formula's ingredient profile.

Halal status: Self-assessed by Adilsons based on available INCI data. No ethanol from fermentation, no porcine-derived ingredients, and no haram animal-derived ingredients detected in the declared ingredient list. This is NOT a formal Halal certification. Muslims with stricter requirements should consult their own scholars.

Vegan status: Self-assessed by Adilsons based on available INCI data. No animal-derived ingredients detected. This is NOT a formal vegan certification by The Vegan Society or equivalent body.

Cruelty-free status:*Brand-stated policy. Not independently certified by Leaping Bunny, PETA, or equivalent third-party audit.

Microplastic status: Microplastic-Free — no polyethylene, nylon, or acrylate microbead entries found in the sourced INCI; the hydrogel matrix is Carrageenan/plant-gum based (brand-described as derived from sea plants).

MFDS classification: General Cosmetic — no evidence of Functional Cosmetic registration was found for this specific SKU.

Evidence confidence: Medium for Niacinamide's general mechanism (well-published ingredient science, not product-unique); Emerging* for the proprietary "Matcha Biome" ferment-complex claim specifically.

*No independent clinical trial (institution, sample size, duration) for this exact SKU or complex was found this run — treat the fermentation-complex barrier/brightening claim as brand-stated rather than independently proven.

Fungal Acne Safety: FA-Safe — no polysorbates, PEG-fatty-esters, or fatty-acid/fatty-alcohol emulsifiers found in the sourced INCI; the formula is gum/extract/ferment-based rather than emulsified.

Assessment: Low. As a targeted patch rather than a full-face leave-on layer, pilling risk is minimal; ensure the under-eye area is dry before application for best adhesion, and pat in (don't rub) any residue after removal before layering moisturizer.

Fresh patches should be clear-to-translucent and fully saturated with essence; a dried-out, shrunken, or cloudy/discolored patch, or a sour smell distinct from a faint fermented note, are spoilage or degradation signs — discard if either appears.

Mauritius storage note: keep the resealable tray away from direct heat and humidity between uses to prevent the remaining patches from drying out prematurely; refrigeration is optional but many users prefer it for the enhanced cooling effect described above.

Patch test on the inner forearm for 24 hours, then behind the ear for 24 hours, before applying near the eyes — the eye area is thin and sensitive, so caution here matters even for a gentle, fragrance-free formula.

If adverse reaction: STOP ALL ACTIVES. For 72 hours, use ONLY gentle cleanser + plain moisturizer + mineral SPF. NO acids, retinoids, Vitamin C, exfoliants, or essential oils. After 72h, reintroduce ONE product per 14 days.

Emergency stop signals: hives, swelling, blistering, persistent burning, or breathing difficulty — seek emergency care immediately and discontinue use. Never apply directly to the eyelid or eye itself — the under-eye area only.

1. Applying to wet or freshly-moisturized skin, which reduces adhesion. 2. Leaving patches on far longer than 30 minutes expecting better results — the hydrogel begins to dry out and can reverse-hydrate (pull moisture back out) past that window. 3. Rubbing rather than patting in the leftover essence. 4. Applying directly on the lash line or eyelid rather than the under-eye area. 5. Expecting a single use to visibly change structural dark circles.

Overuse threshold: daily use is generally fine for this gentle formula, but leaving a single patch on for multiple hours does not improve results and risks the hydrogel drying and adhering uncomfortably.

At one pair per use, 60 patches (30 pairs) provide 30 total uses — roughly one month of daily use, or two to three months at a 2-3x/week frequency.

Using more than one pair per session does not improve results — the eye area only has so much surface to cover, and doubling up wastes product without added benefit.

Reorder roughly 2-3 weeks before you expect to run out to account for Mauritius shipping/processing time.

This patch answers the "tired-looking eyes after a hot commute or bad sleep" complaint — it sits in the targeted eye-care slot of either routine, applied any time convenient during your skincare sequence.

AM: 1. Cleanse 2. Toner 3. Serum 4. This patch (20-30 min) 5. Moisturizer 6. Sunscreen. PM: 1. Double cleanse if needed 2. Toner 3. Treatment 4. This patch (20-30 min) 5. Moisturizer.

If you're heading into a hot Mauritius morning commute: apply this patch first thing, chilled if possible, for maximum de-puffing before you leave. If your under-eye skin feels persistently dry regardless of patches: follow removal immediately with a richer eye cream rather than relying on the patch alone. If you have a known chamomile/ragweed allergy: skip this product entirely and choose a chamomile-free alternative instead.

Bundle A — De-Puff & Brighten Set: this patch + goodal Green Tangerine Vita C Dark Circle Eye Cream + heimish Moringa Ceramide Watery Sunscreen. Patch for immediate de-puff, cream to seal and continue brightening, SPF to protect the thin under-eye skin from further pigment triggers.

After purchasing, you will receive our skincare education email series covering this product in depth.

The recommendations above are based on formulation synergy with Matcha Biome Hydrogel Eye Patch, not on margin or stock levels. If a pairing does not exist in our catalog, we say so. If you already own a product that fills the same role, use what you have first.

If you want a similar hydrogel-patch format from the same brand with a hydration/brightening (rather than probiotic-ferment) focus, heimish Bulgarian Rose Hydrogel Eye Patch is a verified-in-stock same-brand alternative built around Bulgarian rose water instead of the matcha/ferment complex.

Other verified-in-stock patch/cream alternatives: PETITFEE Agave Hydrogel Eye Patch, goodal Green Tangerine Vita C Eye Gel Patch, and (as a leave-on cream rather than a patch) SKIN1004 Madagascar Centella Probio-Cica Bakuchiol Eye Cream.

Thesis: Choose Matcha Biome Hydrogel Eye Patch over the Bulgarian Rose Hydrogel Eye Patch if you want a fermented-ingredient, barrier-leaning formula with Niacinamide included, rather than a purely rose-water hydration focus.

Upgrade if: you specifically want Niacinamide for pigment-related dark circles; you're drawn to fermented/postbiotic ingredient positioning; you want the broadest named-extract ingredient list between the two options. Don't upgrade if: you have a chamomile/ragweed allergy (this formula contains Chamomilla Recutita, the Bulgarian Rose patch's own INCI should be checked separately before assuming it's clear); you simply want a classic rose-hydration eye patch with no added positioning around fermentation.

If you match two or more upgrade triggers above, this is worth choosing. If not, the Bulgarian Rose alternative is a sufficient, equally gentle option. Consistency beats complexity.

This Matcha Biome patch sits at the gentle, barrier-supportive end of heimish's own eye-care ladder. For visible fine lines and firmness concerns beyond what Niacinamide and hydration address, the brand's own heimish RX Retinol Bakuchiol Hydrogel Eye Patch (verified in stock) is the next real step up, introducing a retinoid-family active for anti-aging — only move to it once your under-eye skin tolerates daily hydration well and shows no barrier compromise, and always patch test the retinoid-containing product separately per its own instructions.

This product's PRIMARY function is: targeted under-eye hydration, de-puffing, and pigment-support via Niacinamide. You do NOT need this if you already own a well-tolerated hydrogel eye patch delivering similar hydration — finish your current one before purchasing.

Check your current eye patch's PAO or expiry — an unopened patch tray does still expire, so buying a second box before finishing the first risks waste.

Stacking assessment: No Benefit if you already use another hydrating hydrogel patch daily (same mechanism); Marginal Benefit if your current eye product is a cream rather than a patch (different format, similar goal); Significant Benefit if you currently use no dedicated eye product at all.

This product is sourced through authorized Korean distributors — primarily Craver Co., Ltd (South Korea), alongside other verified distribution partners. Craver is a major Korean beauty distributor and the parent company of SKIN1004, handling authorized distribution for multiple K-beauty brands. All products are shipped directly to Mauritius via verified channels.

For comprehensive information about how we verify authenticity, our layered verification system, and how to check your product at home, visit our dedicated Authenticity and Trust page.

No heimish-specific counterfeit markers or packaging tells for this exact SKU were found via research this run — for verification beyond checking your batch code and seal integrity against general best practice, see the Authenticity page above.

heimish is a South Korean beauty brand founded in 2016 and headquartered in Seoul. Third-party brand coverage (Stylevana) describes it as positioned between drugstore-accessible pricing and premium K-beauty houses, and notes it became a fast cult-favorite in Korea and export markets within months of launch. The brand's Matcha Biome line spans both this eye patch and a separate acne-focused cleansing foam, built around a shared fermented-matcha-plus-probiotic ingredient complex rather than being tied to one single product format.

heimish is known for sensorial textures and hero natural-extract-driven formulas — this eye patch's dense list of named root and leaf extracts (peony, licorice, angelica, scutellaria, and more, drawn from traditional hanbang-adjacent ingredient culture) is consistent with that broader brand approach. No formal cruelty-free, vegan, or halal certification body was found for the brand as a whole; treat brand-wide "clean beauty" positioning as marketing framing rather than certified fact.

No Reddit thread (r/AsianBeauty or r/SkincareAddiction) specifically discussing this product was found in this research pass. Reviews were found instead across iHerb, Amazon, and several independent beauty blogs.

Positive (paraphrased, multiple independent blog reviews): reviewers describe an immediately refreshing, cooling sensation on application, and note their under-eye area looking brighter and less puffy after just a few uses.

Positive (paraphrased, redness-prone/sensitive skin, independent review coverage): at least one reviewer with skin prone to redness reported the patches helped calm and soothe inflamed under-eye skin specifically.

Mixed (paraphrased, independent blog review): one reviewer noted the patches felt "a little sticky" immediately after removal, though this was described as a minor, short-lived issue rather than a lasting complaint.

Common praise theme: cooling, soothing sensory experience with gradual, consistent-use improvement in dark-circle appearance. Common complaint theme: results take repeated use rather than appearing after one application, and mild post-removal tackiness for at least one reviewer.

Sustainability: check your local recycling guidance for the tray material; the product itself is single-use per patch and not refillable.

How long should I leave the patches on? 20-30 minutes; leaving them on much longer risks the hydrogel drying out and pulling moisture back out of your skin instead of donating it.

Can I use this every day? Yes — the formula is gentle and fragrance-free, so daily use is reasonable for most people, though 2-3x/week is also a fine, more economical frequency.

Will this get rid of my dark circles completely? No. It can improve the appearance of pigment- and hydration-related dark circles with consistent use, but it cannot fix structural (hollowing/shadow) dark circles, which are a volume issue no topical addresses.

Is it safe if I have sensitive skin? The fragrance-free, extract-based formula is generally well tolerated, including by reviewers with redness-prone skin — but anyone with a chamomile/ragweed allergy specifically should avoid it given the Chamomilla Recutita content.

Can I reuse a patch later in the day? Not recommended — the hydrogel loses its water/essence payload and adhesion after one use and will not deliver the same benefit a second time.

Hydrogel

A water-based gel matrix (here, built on Carrageenan and plant gums) that holds and slowly releases an active-ingredient payload onto skin.

Postbiotic

Beneficial metabolites left behind by fermentation — not live bacteria themselves.

Niacinamide

A form of Vitamin B3 widely used to support the skin barrier and reduce the look of dark spots/pigment.

Cross-reactivity

When an allergy to one substance (e.g. ragweed) increases the chance of reacting to a related substance (e.g. chamomile) due to shared allergen proteins.

FA-Safe

Formulated without common ingredients known to feed Malassezia yeast (fungal acne).

EU26 allergens

A list of 26 fragrance-related compounds the EU requires to be labeled when present above a threshold, due to known allergy potential.

MFDS

Korea's Ministry of Food and Drug Safety, which classifies cosmetics as General or Functional.

PAO

Period After Opening — the months a product is safe/effective to use once opened, shown as a jar icon with a number.

Every product sold by Adilsons Beauty is 100% genuine, sourced through authorized Korean distribution channels. Full details on our verification system: Authenticity and Trust.

Our team is available to help you build a routine, troubleshoot reactions, and answer ingredient questions. WhatsApp: +230 5 778 2336.

For in-depth skincare education, visit our blog at adilsons.mu/blogs/k-beauty or subscribe to our email to get our guided education series delivered to your inbox.

Coverage: Island-wide delivery (Mauritius).

Processing and Timing: Orders process in 1-2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1-5 business days (weekdays only).

Express: May be available by region; request on WhatsApp: +230 5 778 2336.

Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.

Scheduling: Deliveries run by region on set schedules; we will contact you the evening before.

Pickup: Citadelle Mall pickup available.

Returns: No change-of-mind exchanges.

Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7-10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).

Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Store Policies: For the most up-to-date information, please review our Shipping Policy and Refund Policy.

Best for: anyone wanting an easy, single-step de-puffing and hydration boost for the under-eye area, especially after a hot Mauritius commute or a poor night's sleep — and for those who prefer fragrance-free, extract-based formulas over essential-oil-heavy ones.

Key benefits: genuinely cooling and hydrating on application, fragrance-free and FA-safe, includes Niacinamide alongside a fermented Matcha Biome complex, and requires zero technique or measuring.

Keep in mind: results on dark circles are gradual and pigment/hydration-focused (not a fix for structural hollowing), the exact Niacinamide concentration isn't disclosed, and anyone with a chamomile/ragweed allergy should avoid this specific formula.

Assessment: Suitable, with the standard caveat below.

This formula is fragrance-free, retinoid-free, and built on a mild glycol-based preservative system rather than harsher preservatives — a genuinely low-irritant profile for treatment-sensitized skin, aside from the chamomile-cross-reactivity caveat noted in the Cross-Reactivity section above, which applies regardless of oncology status.

Consult your oncology care team before introducing any new skincare products during treatment.

AC/humidity swing interaction: as a glycerin-forward hydrogel, this patch performs best used proactively before or after long air-conditioned stretches — in dry AC environments, glycerin and similar humectants can pull moisture from deeper skin layers rather than the air if there is no follow-up occlusive, so pat in the leftover essence and follow with a moisturizer rather than leaving under-eye skin bare afterward.

Impact: Supportive. The Lactobacillus Ferment and Saccharomyces Ferment ingredients are postbiotic metabolites, not live bacteria, and are marketed by the brand as barrier- and microbiome-supportive under the "Matcha Biome" name.

This is a POSTBIOTIC — beneficial metabolites from fermentation. You are not applying live bacteria. Any faint fermented note in the formula is normal and indicates genuine ferment filtrate, not spoilage.