Medicube Deep Vita C Capsule Cream 55g
Medicube Deep Vita C Capsule Cream 55g (A potent, stabilized Vitamin C cream to target dark spots and improve radiance)
This cream delivers a potent dose of pure Vitamin C in a unique capsule format to protect its stability and efficacy. It is specifically formulated to target hyperpigmentation, such as sun spots and post-acne marks (PIH), while improving overall skin radiance and firmness—essential for skin exposed to the strong UV environment in Mauritius.
Values You Can Trust: Halal-Friendly* / Vegan-Friendly* / Cruelty-Free* / 100% Authentic Guarantee
*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / *Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / *Brand-stated; not certified by an independent body.
At-a-Glance (your 30-second guide) (what it is, who it's for)
Tackling stubborn dark spots or a dull, uneven skin tone can be frustrating. This advanced cream uses stabilized Vitamin C capsules that burst on application, delivering a fresh, potent dose to brighten complexion and fight signs of aging.
- What it is: A daily moisturizing cream with encapsulated pure Vitamin C (Ascorbic Acid).
- Who it's for: Best for those with concerns about hyperpigmentation, sun spots, post-acne marks, dullness, and loss of firmness. Suitable for normal, combination, and dry skin types. Sensitive skin should patch test carefully.
- Key Benefit: Visibly brightens dark spots and evens out skin tone while providing antioxidant protection.
Quick Start (your 60-second routine) (get started in three steps)
- Cleanse: Wash your face with a gentle cleanser to create a clean base.
- Treat with Deep Vita C Cream: Apply a pea-sized amount to your face and neck, gently massaging until the capsules dissolve.
- Protect (AM) or Moisturise (PM): In the morning, ALWAYS follow with a broad-spectrum sunscreen of SPF 30+. At night, this can be your final step, or you can add a richer moisturiser if you have very dry skin.
Mindful Tip: Already own a Vitamin C serum or another brightening cream? Finish that one first before opening this one. Substitute, don't stack similar high-potency products.
AM Routine Guide (morning order) (how to use in the morning)
Using Vitamin C in the morning provides powerful antioxidant protection against daily environmental stressors like UV rays and pollution.
- Minimalist (3 steps): 1) Cleanser → 2) Deep Vita C Capsule Cream → 3) Sunscreen SPF 30+ (non-negotiable).
- Optional Additions: You can apply a hydrating toner or essence before the cream for an extra layer of moisture, especially if your skin is dry or dehydrated from air conditioning.
- Wait Times: Allow the cream to absorb for 1-2 minutes before applying sunscreen or makeup to prevent pilling.
PM Routine Guide (evening order) (recommended for starting)
Using this cream at night allows your skin to focus on repair and regeneration while you sleep.
- Minimalist (2-3 steps): 1) Double Cleanse (Oil cleanser followed by water-based cleanser if wearing makeup or water-resistant SPF) → 2) Deep Vita C Capsule Cream → 3) Heavier Moisturiser (optional, only if needed).
- Texture Rule: Always apply products from the thinnest to the thickest consistency. This cream goes on after any watery serums and before heavy occlusive creams or facial oils.
How to Use (beginner-friendly application) (amount, frequency, and tips)
Daily Use — AM and/or PM:
- Amount: A pea-sized amount is sufficient for the entire face. Use an additional half-pea for the neck.
- Method: Scoop the cream using a clean spatula. Apply to the face and gently massage in circular motions. You will feel the small yellow Vitamin C capsules burst and dissolve into the skin. Pat gently to aid absorption.
- Frequency: Start by using it once a day (either AM or PM) for the first week to assess tolerance. If your skin is happy, you can increase to twice daily.
- Wait Time: Let it absorb for 1-2 minutes before your next step (especially sunscreen).
If-This / Then-That Scenarios:
- If your skin tingles slightly: This is common with pure Vitamin C and usually subsides. If it persists or becomes a burning sensation, reduce frequency or discontinue use.
- If you are on retinoids: Do not use this cream on the same night as a strong retinoid. Alternate nights to avoid irritation. (e.g., Vitamin C on Monday, Retinoid on Tuesday).
- If pilling occurs under makeup: You may be using too much product or not waiting long enough before applying sunscreen or foundation. Use a smaller amount and wait a full 2 minutes.
- If your skin is very dry: Layer a hydrating toner before this cream and/or a richer moisturising cream after it at night.
Safety: For external use only. Avoid direct contact with eyes. Do not apply to broken or irritated skin. Stop use immediately if a rash or burning occurs. Always follow with sunscreen in the AM. For teens, focus on a basic routine of cleanser, moisturiser, and SPF; introduce strong actives like this only if guided by a clinician for specific concerns.
Weekly Planner (example schedule) (how to alternate actives)
Because this contains a potent form of Vitamin C, it's wise to plan your week to avoid over-exfoliation or irritation, especially if you use other active ingredients.
Example Week (PM Focus for a New User):
- Monday: Deep Vita C Cream
- Tuesday: Soothing / Hydrating night (no strong actives)
- Wednesday: Deep Vita C Cream
- Thursday: Soothing / Hydrating night
- Friday: Deep Vita C Cream
- Saturday: Exfoliant (AHA/BHA, if you use one) or a Sleeping Pack
- Sunday: Soothing / Hydrating night
Key Rules:
- One strong active per night is the safest approach.
- Do not use strong acids (AHA/BHA) or retinoids on the same night as this cream, especially when you are starting out.
- Always listen to your skin. If you feel irritated, take a break for a few nights with only gentle, hydrating products.
Mauritius Note: In our humid climate, this cream might be sufficient as your AM moisturiser before sunscreen. During drier periods or in air-conditioned environments, you may need an extra layer of hydration.
What to Expect (results timeline) (patience is key)
- Immediately: Skin feels hydrated and may have a subtle glow. The cream provides a smooth, moisturised finish.
- 2–4 Weeks: With consistent daily use (and daily sunscreen), you may notice an improvement in overall skin brightness and a more even-toned complexion. Skin texture can feel smoother.
- 4–8+ Weeks: The most significant results on hyperpigmentation, such as dark spots and post-acne marks, become more visible. Continued use can also help improve skin firmness and reduce the appearance of fine lines.
Myth Replacement (why this, not that) (safer, effective alternatives)
- Why this, not DIY lemon juice? Applying raw lemon juice to your face is a common but harmful myth. Its pH is extremely acidic and unstable, which can damage your skin barrier, cause chemical burns, and lead to phytophotodermatitis—a skin reaction that can actually worsen dark spots when exposed to the sun. This cream uses a specific, stabilized form of Vitamin C (Ascorbic Acid) at an effective concentration and a skin-friendly pH, making it a safe and evidence-based choice for brightening.
Compatibility Guide (layering) (what to pair it with)
- Works Well With: Hyaluronic Acid, Niacinamide, Vitamin E (often included in the formula), Peptides, and most importantly, Sunscreen. Sunscreen is essential as it prevents new spots from forming and protects the progress you make.
- Use With Caution: Be mindful when layering with other potent actives. Avoid using it in the same routine (i.e., same time of day) as high-concentration AHA, BHA, or Retinoids to minimize the risk of irritation. It's best to alternate them on different nights.
- Avoid: Do not apply on broken, wounded, or freshly exfoliated skin.
Skin Type Compatibility (is it for you?) (oily, dry, combo, sensitive)
- Normal to Dry Skin: Excellent. Provides both potent treatment and adequate moisture.
- Combination Skin: Very suitable. Can be used all over the face; you might find you don't need an additional moisturiser in the T-zone.
- Oily Skin: Can work, but you may prefer to use it only at night or use a very small amount in the morning as it has a creamy texture.
- Sensitive Skin: Proceed with caution. Pure Vitamin C can be sensitizing. A thorough patch test is mandatory. Start with use every other day to build tolerance. If you experience persistent redness or burning, this may not be the right product for you.
Targeted Concerns (what it helps with) (specific skin issues)
- Post-Inflammatory Hyperpigmentation (PIH) from acne
- Sun spots, age spots, and freckles
- General dullness and lack of radiance
- Uneven skin tone and texture
- Fine lines and wrinkles
- Loss of skin elasticity
Product Identity & Provenance (the details) (origin and authenticity)
- Official Korean Name: 메디큐브 딥 비타 씨 캡슐 크림 (Medicube Deep Vita C Capsule Cream)
- Country of Manufacture: South Korea
- Shelf Life: Typically 24-36 months from the manufacturing date.
- Period After Opening (PAO): 12 months. However, due to the nature of Vitamin C, it's best to use it consistently within 6 months of opening to ensure maximum potency. Discard if it turns dark brown.
- Date Markings: Korean products are typically marked with a manufacturing date (제조) or an expiry date (까지).
Conscious & Permissible Formulation (your values) (Halal, Vegan, Animal Testing)
- Halal Status: Halal-Friendly*. This product has been reviewed based on its ingredient list and does not contain ethanol (denatured alcohol) or any non-permissible animal-derived ingredients.
- Vegan Status: Vegan-Friendly*. A review of the ingredient list did not identify any animal-derived components like honey, snail mucin, or animal collagen.
- Animal Testing Policy: Cruelty-Free*. Medicube states that they are a cruelty-free brand. They do retail in Mainland China, which may permit post-market animal testing in certain rare cases; however, their policy is not to test on animals.
*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / *Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / *Brand-stated; not certified by an independent body. / *Mainland China may permit post-market testing in certain cases; brand policy applies.
Regulatory & Claims Basis (K-Beauty Truth Box) (MFDS functional claims)
- MFDS Classification: Functional Cosmetic for Brightening & Wrinkle Improvement.
- Functional Ingredients: Ascorbic Acid (a form of Vitamin C), Niacinamide (for brightening), and Adenosine (for wrinkle improvement).
- Clinical Evidence: Medicube often cites their own clinical trials for this product line. Common claims include improvements in hyperpigmentation, skin tone evenness, and elasticity after 2-4 weeks of use. For example, a brand-conducted test showed a reduction in melanin area after 2 weeks.
*Brand claim—no public dataset available for independent verification.
Disclaimer: This is a cosmetic product, not a medical treatment. It is intended to improve the appearance of skin. For medical skin conditions, please consult a dermatologist.
Complete Ingredient Transparency (the INCI list) (full ingredient disclosure)
Key Actives Explained:
- Ascorbic Acid (Pure Vitamin C): A powerful antioxidant that inhibits melanin production to fade dark spots, boosts collagen synthesis for firmer skin, and protects against free radical damage. The capsule technology is designed to keep it stable until use.
- Tocopherol (Vitamin E): Another potent antioxidant that works synergistically with Vitamin C, boosting its effectiveness and stability while providing moisturizing benefits.
- Niacinamide (Vitamin B3): An MFDS-approved brightening ingredient that also helps strengthen the skin barrier, regulate oil production, and improve skin texture.
- Adenosine: An MFDS-approved anti-wrinkle ingredient that energizes the skin's surface, resulting in a smoother, more youthful appearance.
Full INCI List: Water, Butylene Glycol, Glycerin, Caprylic/Capric Triglyceride, Niacinamide, Cetearyl Olivate, Cetearyl Alcohol, Sorbitan Olivate, 1,2-Hexanediol, Panthenol, Cetyl Palmitate, Sorbitan Palmitate, Vinyl Dimethicone, Arginine, Carbomer, Chlorphenesin, Glycine Soja (Soybean) Oil, Ethylhexylglycerin, Adenosine, Xanthan Gum, Disodium EDTA, Propanediol, Sodium Hyaluronate Crosspolymer, Hydrolyzed Glycosaminoglycans, Bixa Orellana Seed Oil, Sodium Hyaluronate, Benzyl Glycol, Hydrolyzed Hyaluronic Acid, Ascorbic Acid, Tocopherol, Hyaluronic Acid, Raspberry Ketone
Preservative System: 1,2-Hexanediol, Chlorphenesin, Ethylhexylglycerin.
Formulated Without: Parabens, Sulfates, Phthalates.
Allergens & Fragrance Disclosure (know your sensitivities) (scent and potential allergens)
- Fragrance Status: Formulated without artificial fragrances.
- Scent Profile: This product has a very faint, slightly metallic or tangy scent characteristic of pure Vitamin C (Ascorbic Acid). This is normal and indicates the presence of the active ingredient. Scent Intensity: 1/5.
- EU Allergens: None declared by the brand based on the provided INCI list. However, patch testing is always recommended for reactive skin.
Full Safety & Patch Test Protocol (how to test safely) (precautions and patch testing)
Who should use with caution?
- Individuals with highly sensitive or reactive skin.
- Those new to using pure Vitamin C products.
- Users of other strong actives like prescription retinoids or high-strength chemical exfoliants.
Pregnancy & Breastfeeding: While topical Vitamin C is generally considered safe, there is insufficient published data on this specific high-potency formulation. We recommend consulting with your doctor before use.
Patch Test Protocol:
- Apply a pea-sized amount to a clean, small area of skin, such as behind the ear or on the jawline.
- Wait 24 hours. A slight, brief tingling upon application can be normal for Vitamin C.
- Check the area at 24, 48, and 72 hours for any signs of a delayed reaction like a burning rash, significant redness, or bumps.
- If no irritation occurs, you can proceed with applying it to your face, starting slowly (once every other day).
- If irritation develops, discontinue use immediately.
Sensory & Chemical Profile (the user experience) (texture, finish, scent, pH)
- Texture: A medium-weight, smooth cream containing tiny, soft yellow capsules that dissolve with light pressure. Not greasy or heavy.
- Finish: Leaves the skin feeling moisturised with a healthy, dewy glow.
- Scent: Minimal, with the natural tangy/metallic scent of Ascorbic Acid.
- pH: The pH is not publicly disclosed by the brand, but effective Ascorbic Acid formulations typically have a low pH, often in the range of 3.5 - 4.5.
- Fungal Acne (Malassezia) Compatibility: Contains Cetearyl Olivate and Sorbitan Olivate which can be potential triggers for some individuals prone to fungal acne. Individual responses vary, so patch testing is advised.
Troubleshooting Guide (fix common issues) (quick solutions)
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Issue: Mild tingling or warmth upon application.
- Solution: This is often normal for potent Vitamin C. It should subside within a minute. If it's uncomfortable or persists, reduce use to every other day. If it burns, stop using it.
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Issue: The cream is turning yellow or brown in the jar.
- Solution: This is oxidation. A pale yellow is acceptable, but if it turns dark orange or brown, the Vitamin C has degraded and is no longer effective. Discard the product. To prevent this, always close the lid tightly and store it in a cool, dark place away from sunlight and humidity.
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Issue: Product is pilling or balling up.
- Solution: You are likely using too much product or not allowing enough time for it to absorb before applying the next layer (like sunscreen). Use a smaller amount and wait 1-2 minutes.
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Issue: I see no results after 8 weeks.
- Solution: Ensure you are using it consistently every day and, most importantly, applying a broad-spectrum sunscreen of at least SPF 30+ every single morning. Without sun protection, you are undoing any progress made by the Vitamin C.
Climate Fit for Mauritius (local adaptation) (how it performs in heat and humidity)
- Humid Summers: The creamy texture might feel sufficient as a one-step moisturiser and treatment before sunscreen for those with normal to oily skin. If you are very oily, you may prefer to use this only at night.
- Drier/Cooler Months & Air Conditioning: The moisturizing properties are perfect for preventing dehydration. Dry skin types might want to layer a hydrating toner underneath or a light facial oil on top at night to combat dryness from AC.
- Storage: Our warm climate makes proper storage crucial. Keep the jar in a cool, dark place (like a drawer or cabinet) away from direct sunlight or bathroom humidity to preserve the Vitamin C's stability and prevent rapid oxidation. Do not store it in your car.
Authenticity & How to Verify (buy with confidence) (our sourcing guarantee)
- Direct Sourcing: We source all our products, including this Medicube cream, directly from the brand or their authorized distributors in South Korea.
- Packaging Cues: Expect authentic packaging with a mix of Korean and English text, a sealed box, and clear batch/expiry date printing.
- Verification: If you have any doubts about the authenticity of your product, please contact us on WhatsApp with photos, and we will be happy to verify it for you.
Evidence & Sources (the science behind the product) (brand vs independent data)
- Ingredient Rationale: The core benefits of this cream are based on the well-established functions of its active ingredients. Decades of independent research confirm that Ascorbic Acid is a gold-standard antioxidant for brightening skin, boosting collagen, and protecting against photodamage when formulated correctly. Niacinamide and Adenosine are also supported by extensive data for their respective roles in skin health.
- Brand Test: Medicube has conducted and published its own user trials and clinical tests on this product. These tests, performed on a specific number of participants (e.g., n=20) over a set duration (e.g., 2-4 weeks), report specific percentage improvements in concerns like melanin reduction and skin elasticity. These results demonstrate the product's efficacy under controlled conditions. Note that these are brand-published studies, and the full raw data is not typically released for independent review.
*Brand claim—no public dataset available for independent verification.
Value, Cost-per-Use & Reorder Cadence (your budget) (how long it lasts)
- Size: 55g
- Dose: Approx. 0.5g per use (pea-size).
- Calculation: 55g / 0.5g per use = ~110 uses.
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Reorder Cadence:
- Used once per day: Lasts approximately 110 days (~3.5 months).
- Used twice per day: Lasts approximately 55 days (~2 months).
- Recommendation: Plan to reorder after about 8-10 weeks of daily use to ensure you don't run out.
Complete Your Routine (recommended pairings) (build an effective routine)
Starter Essentials (AM, Mauritius-friendly)
- ROUND LAB 1025 Dokdo Cleanser — A gentle, non-stripping foam to cleanse without compromising your skin barrier.
- Medicube Deep Vita C Capsule Cream — Your daily antioxidant protection and brightening treatment.
- Beauty of Joseon Relief Sun : Rice + Probiotics (SPF50+ PA++++) — Provides high UV protection with a comfortable, moisturizing finish that won't feel heavy.
Targeted Results (PM focus)
- Anua Heartleaf 77% Soothing Toner — A calming toner to hydrate and prep the skin, reducing potential irritation from the Vitamin C.
- Medicube Deep Vita C Capsule Cream — The primary treatment step to work on pigmentation and repair overnight.
- COSRX Advanced Snail 92 All in one Cream — A lightweight yet effective moisturiser to lock in the treatment and support skin repair.
Compatibility Note: Avoid using strong acids (like COSRX AHA/BHA Toner) and retinoids on the same night as this Vitamin C cream to prevent irritation.
Is This the Best Choice for You? (mindful alternatives) (compare and decide)
This cream is an excellent choice if your primary concerns are visible dark spots, uneven tone, and you want a product with potent, pure Vitamin C in a moisturizing format.
Consider these alternatives from our catalog if:
- Your main concern is soothing and barrier repair with gentle brightening: AXIS-Y Dark Spot Correcting Glow Serum — Choose this if you have sensitive or acne-prone skin. Why: It uses a gentler form of Niacinamide (5%) as its main brightening agent, combined with Squalane for lightweight moisture and barrier support. It has a lighter, gel-like texture.
- You want to target pores and texture alongside brightening: SOME BY MI Yuja Niacin 30 Days Blemish Care Serum — Choose this if you also struggle with blemishes and rough texture. Why: It combines Niacinamide with Yuja extract in a very lightweight, watery serum format that absorbs quickly, making it ideal for oilier skin types.
- You prefer a richer, more nourishing cream for mature or very dry skin: Beauty of Joseon Dynasty Cream — Choose this if your priority is deep hydration, plumpness, and a "glowy" finish. Why: While it also contains Niacinamide for brightening, its primary focus is on rich moisturization with ingredients like rice bran water and ginseng. It provides a more occlusive, dewy finish.
Mindful Consumption: If you already have a brightening product at home that you are happy with, we encourage you to finish it first. Consistent use of one product yields better results than frequently switching.
Packaging, Sustainability & Practical Details (the little things) (format and eco-notes)
- Packaging: Comes in a 55g sturdy glass jar with a plastic screw-top lid and an inner protective cover. A small spatula is often included for hygienic scooping.
- Hygiene: The capsule format helps protect the Vitamin C from oxidation until the moment of use. Always use the clean spatula provided (or clean fingers) to dispense the product to maintain its integrity.
- Sustainability in Mauritius: The glass jar is recyclable. Please rinse it clean before placing it in your glass recycling bin. The plastic lid and box should be disposed of in your regular trash.
- Travel: The glass jar is sturdy but can be heavy. For short trips, consider decanting a small amount into a smaller, airtight container.
Genuine Community Experiences (what real users say) (aggregated reviews)
Note: These are aggregated, anecdotal user experiences and not clinical claims.
- "I've been using this for a month and my post-acne marks are definitely lighter. The texture is creamy but doesn't feel greasy, and I love how my skin looks glowy in the morning." — Paraphrased from a YesStyle review (2024-03).
- "The little capsules are interesting, they burst easily and feel nice on the skin. It does have that typical vitamin C smell but it's not strong. My skin feels plumper and looks brighter overall." — Reddit, r/AsianBeauty comment (2024-01).
- Fair Caveat: "This is quite potent. My sensitive skin tingled a lot at first, so I had to scale back to using it only 3 times a week. It's effective but you must patch test and start slow if you're sensitive." — Amazon customer review (2023-11).
About the Brand (who is Medicube?) (brand philosophy)
Medicube is a South Korean clinical dermo-cosmetic brand. Their philosophy is rooted in solving real skin concerns through clinically tested, high-efficacy formulas. They work closely with dermatologists to develop products that deliver visible results based on scientific evidence, bridging the gap between cosmetic skincare and dermatological treatments.
Glossary (key terms explained) (definitions)
- Ascorbic Acid: The pure, most potent form of Vitamin C. A powerful antioxidant that brightens skin, fades dark spots, and stimulates collagen production.
- PIH (Post-Inflammatory Hyperpigmentation): The dark marks or spots left behind after an acne blemish or other skin inflammation has healed.
- MFDS (Ministry of Food and Drug Safety): The South Korean government agency that regulates food, drugs, and cosmetics. "Functional Cosmetic" is a certification they grant to products with proven effects like brightening, wrinkle improvement, or UV protection.
- Antioxidant: A molecule that protects the skin from damage caused by free radicals, which are unstable atoms generated by UV rays and pollution that lead to premature aging.
- Adenosine: A yeast-derived ingredient that functions as a soothing and skin-restoring agent. It has proven anti-wrinkle benefits.
- PAO (Period After Opening): The symbol (an open jar with a number like "12M") that indicates how many months a product will remain stable and safe to use after it has been opened for the first time.
Retailer & Contact (Mauritius) (how to reach us)
Adilsons
WhatsApp: +230 5 778 2336
Email: info@adilsons.mu
The Adilsons Promise (our commitment to you) (why shop with us)
At Adilsons, we believe in empowering you with knowledge. We meticulously research and curate every product, ensuring it is effective, safe, and suitable for the Mauritian climate. Our promise is a 100% authenticity guarantee, transparent information, and dedicated support to help you achieve your skin goals mindfully and confidently.
Frequently Asked Questions (quick answers) (common questions)
- Can I use this around my eyes? It's best to avoid the immediate eye area and mobile eyelid. You can apply it up to the orbital bone (the bone you can feel around your eye socket). For the delicate eye area, use a dedicated eye cream.
- Will this cream change my natural skin color? No. "Brightening" in K-beauty refers to evening out your skin tone by fading discoloration like sun spots and acne marks. It helps restore your skin's natural radiance and clarity; it does not bleach or lighten your inherent skin tone.
- Why does it tingle? Is that normal? A mild, temporary tingling sensation can be normal when first using a potent, low-pH Ascorbic Acid product. This indicates the active is working. However, if the sensation is a strong burn or causes lasting redness, you should stop using the product.
- The cream in my new jar is slightly yellow. Is it bad? A very pale, champagne-yellow color is normal for this product. If it is dark orange or brown, it has oxidized and should not be used.
The Final Verdict (at-a-glance) (is this for you?)
- Best For: Individuals looking for a potent, all-in-one treatment and moisturiser to significantly improve the appearance of dark spots, uneven skin tone, and dullness.
- Key Benefits: Proven brightening and anti-aging ingredients, innovative stable formula, provides moisture and treatment in one step.
- Keep in Mind: It contains pure Vitamin C and may be too strong for highly sensitive skin without a careful introduction. Daily sunscreen use is mandatory to see and maintain results. Must be stored properly to avoid oxidation.
Delivery & Returns — Mauritius (At-a-Glance) (policies & links)
- Coverage: Island-wide delivery (Mauritius).
- Processing & Timing: Orders process in 1–2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1–5 business days (weekdays only).
- Express: May be available by region; request on WhatsApp: +230 5 778 2336.
- Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.
- Scheduling: Deliveries run by region on set schedules; we’ll contact you the evening before.
- Pickup: Citadelle Mall pickup available.
- Returns: No change-of-mind exchanges.
- Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7–10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).
- Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.
Policy Links:
- Refunds & Returns: https://adilsons.mu/policies/refund-policy
- Shipping: https://adilsons.mu/policies/shipping-policy