MEDICUBE ONE DAY EXOSOME SHOT PORE SERUM 2000 30ML
MEDICUBE One Day Exosome Shot Pore Serum 2000 is a 30ml pore-focused serum combining Lactobacillus Extracellular Vesicles (a bacterial-fermentation-derived "exosome-like" particle, marketed at 2000ppm) with Niacinamide, Adenosine, and gentle Betaine Salicylate, plus physical micro-spicule particles (Hydrolyzed Sponge, Calcium Silicate) marketed as enhancing absorption. It works by combining mild chemical pore support with a physical micro-texture step, aimed at visibly refining pore appearance and controlling oil โ a genuine daily concern in Mauritius humidity. Do not use it if your skin is currently barrier-compromised (stinging, flaking) โ the physical spicule texture can feel abrasive on already-irritated skin.
At-a-Glance (Is this for you?)
Values: 100% Genuine (Adilsons policy) ยท FA-Conditional ยท Fragrance-Free (no Parfum ingredient detected) ยท Vegan-Friendly* ยท Halal-Friendly*
| Attribute | Detail |
|---|---|
| Brand | MEDICUBE (One Day Exosome Shot / Zero Pore family) |
| Product Type | Serum |
| Net Volume | 30ml |
| Key Active | Lactobacillus Extracellular Vesicles ("2000," concentration not brand-confirmed) + Niacinamide + Betaine Salicylate |
| Skin Types | Oily, combination, congestion-prone |
| Primary Concern | Visible pores, oil control, mild texture |
| AM/PM | Both |
| Routine Complexity | Moderate |
| MFDS Classification | Not confirmed as Functional Cosmetic โ treat as General Cosmetic pending verification |
Enlarged pores are frustrating precisely because nothing actually shrinks them โ this serum's real job is oil regulation and surface texture refinement, which makes pores look smaller, not physically smaller.
Pros: no retinol (unlike the brand's separate PDRN Pink Exosome Shot line, making this the gentler "exosome" option), dual chemical-plus-physical pore approach, fragrance-free. Caveats: exact Lactobacillus Extracellular Vesicles concentration not independently brand-confirmed, physical spicule texture needs a patch test for sensitive skin, contains Ethylhexyl Palmitate (a widely fungal-acne-flagged ingredient).
Age and Tween Suitability (Parental Guide)
Classification: YELLOW (14+ with guidance). This serum combines Niacinamide, a gentle BHA derivative (Betaine Salicylate), and physical exfoliating spicules โ genuine actives and mechanical exfoliation, not just basic hydrators, so guidance is warranted for younger teens.
Safe alternative for under 14: a plain, fragrance-free hydrating serum with no exfoliating particles is more appropriate; ask our team on WhatsApp for a current in-stock recommendation.
Quick Start (60-Second Essentials)
Step 1 (When): AM or PM, after toner. Step 2 (How much): 2-3 drops or 1 pump. Step 3 (How): Pat gently into skin โ do not rub vigorously given the physical spicule texture.
Introduce this as the ONLY new product in your routine. Wait a full 14 days before adding anything else. This isolation window ensures you can identify whether any reaction is caused by this specific product.
AM Routine Guide (Morning sequence)
1. Cleanser โ 2. Toner โ 3. One Day Exosome Shot Pore Serum 2000 โ 4. Moisturizer โ 5. Sunscreen SPF50+ PA++++ (non-negotiable).
PM Routine Guide (Evening sequence)
1. Double cleanse โ 2. Toner โ 3. One Day Exosome Shot Pore Serum 2000 โ 4. Moisturizer.
Skin cycling placement: the gentle Betaine Salicylate content sits comfortably alongside most routines, but avoid combining this serum's physical spicule texture with a separate physical scrub the same session.
How to Use (Amounts, technique, and tips)
| Area | Amount | Pumps (if applicable) |
|---|---|---|
| Full face | 2-3 drops | Roughly 1 pump if pump-dispensed โ estimate, brand pump volume not confirmed |
Technique: pat gently โ the physical micro-spicule particles are marketed to create temporary micro-channels, and rubbing can increase surface irritation. Required skin state: clean, either damp or dry. Wait time: 30-60 seconds before moisturizer.
Routine Encyclopedia (Where every product type fits)
This is an encyclopedia map of all product types. You do not use all of these daily. You select modules based on your skin state.
Global rules: viscosity ladder thinnest โ thickest, water-phase before oil-phase, treatments before seals. Wait-time defaults: watery layers 10-20s, serums 30-60s, before sunscreen 10-15 min. Amounts: toner/essence 5-8 drops per layer, serum 2-3 drops or 1 pump, eye product ยฝ rice-grain, gel moisturizer 1-1.5 peas, cream 1-2 peas, occlusive seal rice-grain to pea, sunscreen 2-finger rule (+1 for neck). Hard cap: if the routine pills, stings, or feels heavy, reduce layers, not increase.
AM Maximum Stack: 1. Rinse/gentle cleanse (optional) โ 2. pH-prep toner (optional) โ 3. Hydrating toner layers (optional) โ 4. Essence (optional) โ 5. Mist (optional) โ 6. Booster/soothing serum (optional) โ 7. Antioxidant lane, choose one โ 8. Pigment support lane, choose one โ 9. Hydration serum lane (optional) โ 10. [Anchor Product โ this serum, Oil-Control/Sebum lane] โ 11. Peptide/repair lane (optional) โ 12. Eye product (optional) โ 13. Moisturizer โ 14. Optional sealing layer (dry/AC only) โ 15. Sunscreen SPF50+ PA++++ (non-negotiable) โ 16. Lip SPF (optional). In AM, prioritize comfort + SPF adherence over stacking. In high humidity, fewer layers often perform better.
PM Maximum Stack: 1. Micellar pre-cleanse (optional) โ 2. Oil cleanser/balm (if SPF/makeup) โ 3. Water cleanser โ 4. pH-prep toner (optional) โ 5. Hydrating toner layers (optional) โ 6. Essence (optional) โ 7. Soothing/barrier serum (optional) โ 8. [Anchor Product โ this serum] โ 9. Targeted serum (optional, only if non-conflicting) โ 10. Moisturizer โ 11. Sleeping mask (optional) โ 12. Occlusive seal (optional) โ 13. Spot treatment (as needed) โ 14. Lip sleeping mask (optional). Do not layer retinoids with AHA/BHA in the same night; keep "one lane" per night.
Lane strictness: Retinoid OR Exfoliation OR Strong Vitamin C (LAA) OR Acne-control active per routine; barrier/hydration can always accompany. If unsure, default to the safest lane and reduce layers.
Viscosity and Layering Science (Where it fits)
Rung 2 of 5 โ light fluid serum with a slightly gritty physical-spicule texture. Apply after toners/essences and before moisturizer.
Phase compatibility: water-phase with a small oil-phase component (Ethylhexyl Palmitate, Hydrogenated Polydecene). Apply before pure facial oils.
Weekly Planner (Scheduling actives)
| Day | AM | PM |
|---|---|---|
| Daily | Serum + SPF | Serum + moisturizer |
| If also using a physical scrub | Skip the scrub this session | Skip the scrub this session |
Overuse warning: the physical spicule texture is not meant to be pressed in harder or used more frequently to chase faster pore-refining results โ doing so raises irritation risk without proportional benefit.
What to Expect (Results timeline)
| Phase | Timeframe | What You Will Notice |
|---|---|---|
| Immediate | 0-24h | A slightly refined texture feel from the physical spicule component (transient, not structural) |
| Adjustment | Week 1-2 | Possible mild sensitivity from the spicule texture; discontinue if irritation persists |
| Epidermal Turnover | Week 4-6 | Visible improvement in pore appearance and oil control if the formula suits your skin |
| Maintenance Plateau | Ongoing | Results stabilize; continued use maintains but does not add further gains |
Who Should Use This (Clinical triage)
Before starting, your routine should already include a daily SPF habit and a working moisturizer.
| Category | Criteria |
|---|---|
| PROCEED IF | Oily/congestion-prone skin, barrier intact, age 14+ |
| PAUSE IF | Compromised barrier, currently purging from another active |
| STOP/CONSULT IF | Active eczema/psoriasis, known allergy to any listed extract |
Skin Type Compatibility
| Skin Type | Compatibility | Notes |
|---|---|---|
| Oily/Combination | Good | Primary intended skin type |
| Dry | Caution | The physical spicule texture may feel abrasive; follow with rich moisturizer |
| Sensitive | Caution | Patch test given the physical exfoliation component |
| Acne-prone | Good-Caution | Watch for Ethylhexyl Palmitate if you have known fungal acne |
Targeted Concerns (What it treats)
Visible pores/oil control: Niacinamide regulates visible sebum; the physical spicule texture provides mild surface resurfacing. Secondary benefit: Betaine Salicylate offers gentle, oil-soluble support for pore clarity; Adenosine and Panthenol add soothing support.
What this cannot do: cannot physically shrink pores (pore size is largely genetic/structural), cannot replace a dermatologist's treatment for cystic acne, cannot substitute for daily SPF in preventing new sun damage.
Best Paired With (Synergistic pairings)
1. MEDICUBE Zero Pore Pad 2.0 โ same pore-focus family, use as a toning step before this serum.
2. MEDICUBE Zero Pore Cream 2.0 50ml โ moisturizer from the same pore-focused family.
3. SKIN1004 Madagascar Centella Air-Fit Suncream Plus SPF50+ PA++++ โ mandatory AM seal.
4. TOCOBO Bio Watery Sun Cream SPF50+ PA++++ โ alternative lightweight SPF pick.
Conflict Solver (Active-ingredient rules for this product)
This is a conflict-solver for ACTIVE ingredients. If you run multiple actives, use these rules to avoid irritation, deactivation, and barrier damage.
One Active Lane per routine: this serum's gentle Betaine Salicylate content occupies a mild exfoliation-adjacent lane. Barrier override: if moisturizer stings or skin feels tight within 30 minutes of cleansing, pause all actives for 3-7 days.
ร Physical Scrubs/Brushes: don't combine this serum's physical spicule texture with a separate physical scrub the same day โ over-stripping risk.
ร Strong Retinoids/AHA-BHA exfoliants: if you're also running a strong separate exfoliant, alternate nights rather than combining same-session.
Do not layer retinoids with AHA/BHA in the same night; keep "one lane" per night.
Wudu and Prayer Compatibility
Water-Permeable โ a light serum with no meaningful occlusive film-forming agents, so water reaches the skin normally during ablution.
Adilsons provides this assessment based on the product's physical properties. Rulings on wudu validity vary between scholars. Consult your own trusted Islamic authority.
Myth Replacement (Common misconceptions)
MYTH: "Exosome serums can shrink pores permanently." REALITY: pore size is largely structural/genetic; this serum's real, achievable job is reducing the oil and debris that make pores look larger.
MYTH: "Physical spicule particles are the same as microneedling." REALITY: these are cosmetic-grade micro-particles marketed to create temporary surface-level micro-channels, not a clinical microneedling procedure โ treat the "liquid microneedling" branding as marketing language, not a medical claim.
Climate Fit for Mauritius
| Season | Conditions | Adjustment |
|---|---|---|
| Summer (Dec-Mar) | Heat/humidity drive more visible oil and pore congestion | Peak-usefulness season for this serum |
| Winter (Jun-Sep) | Drier air | Follow with a richer moisturizer |
| Cyclone season (Jan-Mar) | Humidity spikes | No change needed |
Complete Ingredient Transparency
| Ingredient | Concentration | Evidence Grade | Mechanism | Source |
|---|---|---|---|---|
| Lactobacillus Extracellular Vesicles | Marketed as "2000" (interpreted as 2000ppm, not brand-confirmed) | Emerging* | Bacterial-ferment-derived vesicles marketed for skin renewal support | Fermentation |
| Niacinamide | Not disclosed | Strong | Oil regulation, barrier support | Synthetic |
| Betaine Salicylate | Not disclosed | Moderate | Gentle, oil-soluble pore-clearing support | Synthetic |
| Adenosine | Not disclosed | Moderate | Soothing, collagen-signaling support | Synthetic |
*The "extracellular vesicle" ingredient category has emerging, not yet well-established, published research โ evidence tier is Emerging rather than Strong.
Full INCI: Water, Dipropylene Glycol, Glycerin, 1,2-Hexanediol, Lactobacillus Extracellular Vesicles, Butylene Glycol, Niacinamide, [--- Estimated 1% Line ---] Oenothera Biennis (Evening Primrose) Flower Extract, Pueraria Lobata Root Extract, Pinus Palustris Leaf Extract, Ulmus Davidiana Root Extract, Ethylhexyl Palmitate, Sodium Polyacrylate, Hydrogenated Polydecene, Caprylyl/Capryl Glucoside, C12-14 Alketh-12, Hydrolyzed Sponge, Calcium Silicate, Sodium Silicate, Campsis Grandiflora Flower Extract, Ethylhexylglycerin, Adenosine, Disodium EDTA, Panthenol, Betaine Salicylate, Citric Acid, Gluconolactone.
Preservative system: 1,2-Hexanediol, Ethylhexylglycerin, and Disodium EDTA (chelator) โ no parabens or formaldehyde-releasers detected in the reconstructed INCI.
Allergens and Fragrance Disclosure
Fragrance status: Fragrance-Free โ no Parfum, Fragrance, or named essential oil detected in the reconstructed INCI.
EU 26 allergen screen: None detected in the reconstructed INCI. Alcohol disclosure: Alcohol-Free โ no Alcohol Denat. detected.
Conscious and Permissible Formulation
Halal: *Self-assessed by Adilsons based on available INCI data. No ethanol from fermentation, no porcine-derived ingredients, and no haram animal-derived ingredients detected in the declared ingredient list. This is NOT a formal Halal certification. Muslims with stricter requirements should consult their own scholars.
Vegan: *Self-assessed by Adilsons based on available INCI data. The Lactobacillus Extracellular Vesicles are bacterial-fermentation-derived, not animal-derived, so no animal-derived ingredients were detected. This is NOT a formal vegan certification by The Vegan Society or equivalent body.
Cruelty-Free: *Brand-stated policy. Not independently certified by Leaping Bunny, PETA, or equivalent third-party audit. Medicube confirms selling in Mainland China retail through a separate product line, which can trigger required post-market animal testing there under Chinese law; cross-border e-commerce sales may be exempt.
Microplastic-Free: Yes โ Sodium Polyacrylate is a thickener, not a microbead; no polyethylene detected in the reconstructed INCI.
Evidence, Regulation and Claims
MFDS classification: not confirmed as a Korean Functional Cosmetic for this SKU. Clinical evidence: no independently published clinical study located for this exact SKU; the broader "extracellular vesicle" category has emerging research. *Brand claims for this exact SKU are Marketing-Only โ no published study data, sample size, or testing protocol has been disclosed.
Product Identity and Provenance
| Field | Detail |
|---|---|
| English Name | MEDICUBE One Day Exosome Shot Pore Serum 2000 |
| Brand | MEDICUBE |
| Product Line | One Day Exosome Shot / Zero Pore family |
| Country of Manufacture | South Korea (brand HQ Seoul; formula-level manufacturer not independently confirmed) |
| Net Volume | 30ml |
| PAO | Not disclosed โ check the bottle for a printed PAO symbol |
This is a genuinely different formulation from Medicube's separate PDRN Pink Exosome Shot line (which combines PDRN, Milk Exosomes, and Retinol) โ this Pore Serum uses Lactobacillus Extracellular Vesicles and contains no retinol. Do not assume the two "exosome" product families share a safety profile.
Sensory and Chemical Profile
| Attribute | Detail |
|---|---|
| Texture | Light serum with a fine, slightly gritty physical-spicule texture |
| pH | Not publicly disclosed |
| Absorption Speed | Fast, 30-60 seconds |
| Finish | Non-tacky, matte-leaning |
| Slip Level | Low-moderate given the spicule texture |
FA safety: FA-Conditional โ Ethylhexyl Palmitate is a widely-cited fungal-acne trigger by community trackers, and has already been logged as a recurring ingredient across several Medicube PDRN-line products.
Pilling Risk and Texture Mechanics
Assessment: Medium โ the physical spicule particles can interact with heavier layers on top. Mitigation: wait a full 60 seconds before moisturizer, pat rather than rub.
Stability, Spoilage and Oxidation
Color baseline: expect a pale, slightly opaque appearance from the silicate/sponge particles โ this is by design, not spoilage. Separation: shake before use if the physical particles settle; this is normal.
Storage: keep away from direct heat and bathroom humidity. Spoilage signs: off smell, texture change beyond the normal settling. When in doubt, discard.
Safety and Patch Test Protocol
Patch test on the inner forearm for 24 hours before facial use, given the physical exfoliating particle content.
If adverse reaction: STOP ALL ACTIVES. For 72 hours, use ONLY gentle cleanser + plain moisturizer + mineral SPF. NO acids, retinoids, Vitamin C, exfoliants, or essential oils. After 72h, reintroduce ONE product per 14 days.
Emergency stop signals: hives, swelling, blistering, persistent burning, breathing difficulty โ seek emergency care.
Troubleshooting Guide
| If You Experience | Likely Cause | Solution |
|---|---|---|
| Mild grittiness/discomfort | Physical spicule texture | Pat instead of rub; discontinue if it persists beyond initial application |
| No pore improvement after 8 weeks | Pore size expectations vs. oil-control reality | Confirm your goal is oil/texture control, not physical pore shrinkage |
| Increased oiliness | Unrelated barrier stripping elsewhere in routine | Review the rest of your routine |
Common Mistakes to Avoid
1. Rubbing vigorously to "activate" the spicule texture โ pat instead. 2. Combining with a separate physical scrub same-day. 3. Expecting literal pore shrinkage rather than oil/texture improvement. 4. Skipping SPF and expecting pore appearance to improve regardless.
Overuse threshold: once or twice daily is sufficient; more frequent use does not speed results and raises irritation risk.
Usage Economics (How long it lasts)
At roughly 2-3 drops per application once or twice daily, a 30ml bottle lasts approximately 1.5-2.5 months.
Reorder roughly 2 weeks before the bottle runs out to account for Mauritius shipping and pickup timing โ check current stock with our team on WhatsApp before planning around this exact SKU.
Complete Your Routine (Exact routine + pairings)
This serum is a pore/oil-control treatment step that sits after toning and before moisturizer. AM: cleanse โ toner โ serum โ moisturizer โ SPF50+. PM: double cleanse โ toner โ serum โ moisturizer.
If your skin is barrier-compromised right now: pause this serum and repair the barrier first. If you are also using a physical scrub: skip the scrub on days you use this serum. If you have known fungal acne sensitivity: patch test carefully given the Ethylhexyl Palmitate content.
Bundle (Complete pore-control routine): this serum + Zero Pore Pad 2.0 + Zero Pore Cream 2.0.
After purchasing, you will receive our skincare education email series covering this product in depth.
The recommendations above are based on formulation synergy with this serum, not on margin or stock levels. If a pairing does not exist in our catalog, we say so. If you already own a product that fills the same role, use what you have first.
Is This the Best Choice? (Mindful alternatives)
MEDICUBE One Day Exosome Shot Pore Ampoule 7500 30ml โ the same family at a higher marketed exosome strength, currently in stock.
Alternatives: MEDICUBE One Day Exosome Shot Pore Ampoule 25000 13ml (highest marketed strength in the family), MEDICUBE Zero Pore One Day Serum 30ml (same pore-focus goal, different formulation), MEDICUBE Zero Pore Serum 2.0 (established pore-minimizing serum, different active blend).
Why Choose This Over the Alternative?
Choose the 7500 Ampoule over this 2000 Serum if you need a higher marketed concentration of the same Lactobacillus Extracellular Vesicles active for a more established pore/texture concern.
| Upgrade Axis | What's better in the 7500 | What you trade off | Who benefits |
|---|---|---|---|
| Strength/dose density | 7500 vs 2000 marketed exosome strength | Higher price point, no independent evidence the higher number translates to proportionally better results | Users who have tried the 2000 version without full satisfaction |
Upgrade triggers (IF/THEN): If you've used this 2000 serum consistently without seeing the pore/texture change you wanted, THEN the 7500 Ampoule is a reasonable next step. If you are new to this active family entirely, THEN start here at 2000 rather than jumping to a higher marketed number.
Don't Upgrade if: you haven't given this 2000 version a full 8-week trial yet, or your barrier is currently compromised.
The No-Buy Redundancy Check
This product's PRIMARY function is: pore appearance and oil-control support via a bacterial-ferment-derived vesicle ingredient plus physical micro-texture particles. You do NOT need this if you already own another pore-focused serum from this same "Zero Pore" family and are using it consistently โ finish your current product before purchasing.
Stacking assessment: No Benefit if you already run the brand's Zero Pore Serum 2.0 or a similar formula (overlapping mechanism); Significant Benefit if your current routine has no dedicated pore/oil-control step.
Sourcing and Authenticity
This product is sourced through authorized Korean distributors โ primarily Craver Co., Ltd (South Korea), alongside other verified distribution partners. Craver is a major Korean beauty distributor and the parent company of SKIN1004, handling authorized distribution for multiple K-beauty brands. All products are shipped directly to Mauritius via verified channels.
For comprehensive information about how we verify authenticity, our layered verification system, and how to check your product at home, visit our dedicated Authenticity and Trust page.
Quick checks for this SKU: look for a legible embossed batch code near the bottle's base seam and a scannable QR code on the outer carton resolving to medicubeverify.com.
About MEDICUBE
| Field | Detail |
|---|---|
| Brand Name | MEDICUBE |
| Parent Company | APR Corporation (KRX:278470), Seoul |
| Founded | 2016 |
| Headquarters | Seoul, South Korea |
| Hero Product | PDRN Pink Collagen line; AGE-R at-home devices |
Medicube runs at least two separate "exosome"-branded product families with genuinely different formulations โ this Pore Serum family (bacterial-ferment vesicles, no retinol) and the separate PDRN Pink Exosome Shot family (PDRN plus retinol) โ a naming pattern worth checking carefully product-by-product rather than assuming shared safety profiles across "exosome" branding.
Genuine Community Experiences
Community reviews for this specific product were not found as individually attributable posts (with a specific platform, reviewer, and skin type) during this research pass. One secondary aggregator (whatsinmyjar.com) referenced a "Promises fulfilled: 100/100" score for a related product in this family, and a mainstream media shop-review roundup (today.com) covered the broader "One Day Exosome Shot" line โ neither constitutes a verified individual customer testimonial, so we present them as directional secondary coverage only.
Packaging and Practical Details
| Attribute | Detail |
|---|---|
| Primary Packaging | 30ml bottle, dropper or pump (format not independently confirmed) |
| Closure Type | Dropper/pump cap |
| Hygiene Rating | Good if dropper-sealed; excellent if pump-dispensed |
| Travel-Friendly | Yes, 30ml fits standard liquid allowances |
Sustainability: check local recycling guidance for the bottle material; not refillable.
Frequently Asked Questions
Will this actually shrink my pores? No product can physically shrink pores; this serum's real, achievable benefit is reducing the oil and texture irregularities that make pores look larger.
Is this the same as the PDRN Pink Exosome Shot serum? No โ this Pore Serum uses Lactobacillus Extracellular Vesicles and contains no retinol, while the separate PDRN Pink Exosome Shot line contains PDRN and Retinol. They are different formulations.
Can I use this with retinol? Yes, generally compatible given the gentle active profile here, though avoid combining with a strong separate exfoliant the same night.
Is it safe during pregnancy? No retinoids or other classic pregnancy-flagged ingredients were detected in this INCI, but always confirm with your own doctor.
Does it feel gritty? Yes, the physical spicule particles give it a fine, slightly textured feel โ this is intentional, not a formulation flaw.
Glossary
- Extracellular vesicle
- A tiny particle released by cells (here, bacterial fermentation) carrying signaling molecules โ an emerging, not yet well-established, skincare ingredient category.
- Betaine Salicylate
- A gentler, oil-soluble derivative related to Salicylic Acid (BHA).
- Spicule
- A tiny, needle-shaped physical particle marketed to create temporary surface micro-channels.
- FA-Conditional
- May trigger fungal acne flare-ups in susceptible individuals.
The Adilsons Promise
Every product sold by Adilsons Beauty is 100% genuine, sourced through authorized Korean distribution channels. Full details on our verification system: Authenticity and Trust.
Our team is available to help you build a routine, troubleshoot reactions, and answer ingredient questions. WhatsApp: +230 5 778 2336.
For in-depth skincare education, visit our blog at adilsons.mu/blogs/k-beauty or subscribe to our email to get our guided education series delivered to your inbox.
Delivery and Returns โ Mauritius
Coverage: Island-wide delivery (Mauritius).
Processing and Timing: Orders process in 1-2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1-5 business days (weekdays only).
Express: May be available by region; request on WhatsApp: +230 5 778 2336.
Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.
Scheduling: Deliveries run by region on set schedules; we will contact you the evening before.
Pickup: Citadelle Mall pickup available.
Returns: No change-of-mind exchanges.
Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7-10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).
Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.
Store Policies: For the most up-to-date information, please review our Shipping Policy and Refund Policy.
The Final Verdict
Best for: oily, congestion-prone skin wanting a retinol-free pore/texture-refining serum with a gentle BHA-adjacent ingredient. Key benefits: no retinol (unlike the brand's other exosome line), fragrance-free, dual chemical-plus-physical pore approach.
Keep in mind: exact active concentration not independently brand-confirmed; the physical spicule texture needs a patch test for sensitive skin; contains Ethylhexyl Palmitate, a fungal-acne caution ingredient.