SKIN1004 Madagascar Centella Quick Calming Duo

Values You Can Trust: Halal-Friendly* • Vegan-Friendly* • Cruelty-Free* • 100% Authentic Guarantee

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram or animal-derived ingredients detected). / *Brand-stated; not certified by an independent body.

Instantly calm redness, soothe irritation, and begin repairing your skin’s barrier with this powerhouse duo. Featuring the Quick Calming Pad and the iconic 100% Centella Ampoule, this set is your two-step solution for achieving comfortable, balanced, and resilient skin, especially in the challenging heat and humidity of Mauritius.

Dealing with redness, sensitivity, or irritation from the tropical climate can be frustrating. This duo is designed to offer immediate relief and long-term resilience by harnessing the potent calming power of Madagascar Centella Asiatica.

• Who It's For: Ideal for sensitive, irritated, acne-prone, and redness-prone skin. It is gentle enough for all skin types seeking to reduce inflammation and strengthen their skin barrier.
• What It Does: The Calming Pad instantly cools and hydrates the skin, while the pure Centella Ampoule provides a concentrated dose of soothing and repairing actives to fortify the skin's defenses.
• What to Expect: Immediately, skin feels calmer and cooler. With consistent use, expect a visible reduction in redness, fewer sensitivity flare-ups, and a healthier, more balanced complexion.

1. Cleanse: Start with a clean face.
2. Step 1 - Calm & Tone (Pad): After cleansing, gently wipe one pad across your entire face to soothe and prep the skin.
3. Step 2 - Repair & Hydrate (Ampoule): Apply 2-3 drops of the Centella Ampoule and pat it in until absorbed.
4. Step 3 - Protect/Moisturise: Follow with your favourite sunscreen in the morning or a moisturiser in the evening.

Note: Already own a similar step? Finish that first to avoid waste (substitute, don’t stack).

Your morning routine focuses on calming, hydrating, and protecting your skin for the day ahead.

• Step 1: Cleanse
  Wash your face with a gentle cleanser or just water.
• Step 2: Quick Calming Pad
  Use the soft side of the pad to gently wipe across your face, avoiding the eye area. This tones the skin and delivers an initial wave of soothing hydration.
• Step 3: Centella Ampoule
  Apply 2-3 drops to your palms and press gently into your skin to deeply calm and fortify your skin barrier.
• Step 4: Sunscreen (Essential)
  Finish with a broad-spectrum sunscreen of at least SPF 30. This is non-negotiable, as sun exposure can worsen redness and sensitivity.

Wait Times: Allow about 30-60 seconds for the Ampoule to absorb before applying sunscreen to prevent pilling.

Your evening routine focuses on deep cleansing, intensive calming, and barrier repair while you sleep.

• Step 1: Double Cleanse
  Start with an oil cleanser to melt away sunscreen and makeup, then follow with a water-based foam or gel cleanser.
• Step 2: Quick Calming Pad
  Wipe a pad across your face. For extra soothing, place the pads on irritated areas (like cheeks) and leave them for 3-5 minutes as a mini mask.
• Step 3: Centella Ampoule
  Apply a slightly more generous amount (3-4 drops) and pat into the skin. This concentrated dose will help repair any irritation from the day.
• Step 4: Moisturiser
  Seal everything in with a barrier-supporting moisturiser to lock in hydration and support overnight recovery.

Texture Rule: This routine follows the classic K-beauty order of thinnest to thickest textures for optimal absorption.

Both products are gentle enough for daily use, both morning and evening.

1. SKIN1004 Quick Calming Pad

• Amount: 1 pad per use.
• Method 1 (Toning): After cleansing, use the embossed side to gently exfoliate rough areas, then flip to the soft side and wipe across the entire face to soothe and hydrate.
• Method 2 (Mini Mask): For targeted relief, place the soft side of the pads onto irritated areas (like red cheeks or forehead) and leave for 3-5 minutes. Remove and pat in the remaining essence.

2. SKIN1004 Centella Ampoule

• Amount: 2-3 drops for the entire face.
• Method: Dispense onto your palms and gently press into your skin until absorbed. The warmth of your hands helps with absorption. For extra hydration, you can apply a second layer.

Safety: Avoid direct contact with eyes. These products are formulated for sensitive skin, but always perform a patch test before first use. Discontinue if a burning rash occurs.

This duo is designed for daily use and works exceptionally well as a supportive buffer when using stronger active ingredients.

• Daily Use: Use both the Calming Pad and Centella Ampoule every morning (AM) and evening (PM) after cleansing.
• When Using Actives (Retinoids, AHAs, BHAs): This duo is your best friend for preventing irritation.
  • On nights you use a strong active (e.g., Retinol or Glycolic Acid), use the Calming Pad and Centella Ampoule before the active to buffer your skin, and/or use them after (once the active has absorbed) to soothe and hydrate.
  • On "off nights" from strong actives, use this duo to focus purely on recovery and barrier repair.

Example Week with an Exfoliant:

• Mon/Wed/Fri/Sun (Soothing Nights): Cleanse → Calming Pad → Ampoule → Moisturiser.
• Tue/Thu/Sat (Active Nights): Cleanse → Exfoliating Toner → Calming Pad → Ampoule → Moisturiser.

Safety: If any irritation occurs, reduce the frequency of other actives and focus on using only this calming duo until your skin recovers.

Skincare is a journey of consistency. While this duo offers immediate comfort, its true benefits unfold over time.

• Immediately: Skin feels cooled, soothed, and hydrated. Any immediate, heat-induced redness may appear visibly calmer.
• Within 2-4 Weeks: You may notice a reduction in persistent background redness and fewer sensitivity flare-ups. Your skin barrier will start to feel stronger and less reactive to external triggers.
• After 8+ Weeks: With continued use, the skin's overall resilience improves. The barrier becomes more robust, helping to prevent future irritation and maintaining a clear, calm, and even-toned complexion.

• The Myth: "When my skin is red and irritated, I should just leave it alone and use nothing."
• The Reality (Why This, Not That): While avoiding harsh products is crucial, leaving irritated skin completely unsupported can slow down its recovery. This duo provides a safer, more effective alternative. The Centella Asiatica actively helps to calm the inflammatory pathways that cause redness and supports the skin's natural healing processes. Instead of doing nothing, feeding your skin gentle, targeted soothing ingredients helps it repair its barrier and return to a calm state faster.

This duo is designed to be the peacemaker in your skincare routine. Its gentle, focused formulation is highly compatible with most other products and ingredients.

• ✅ Works Well With:
  • All Hydrators: Hyaluronic Acid, Glycerin, Panthenol, and Beta-Glucan. Layering these will boost moisture and comfort.
  • All Brighteners: Niacinamide, Vitamin C, Arbutin, and Tranexamic Acid. This duo helps reduce the potential for irritation from brightening actives.
  • Sunscreens: Creates a calm, hydrated base for any sunscreen, helping it apply smoothly without pilling.
• ⚠️ Use Carefully With:
  • Retinoids (Retinol, Tretinoin) & Exfoliating Acids (AHA/BHA): This is a "careful" pairing in the best way. Use this duo to buffer and soothe the skin when incorporating strong actives. Apply before or after your active to minimise dryness and irritation. Do not introduce them all at once; build tolerance slowly.
• ❌ Avoid On:
  • Do not apply directly to open wounds or broken skin without consulting a professional. While Centella aids healing, these are cosmetic products.

• 💧 All Skin Types: The lightweight, watery textures make this duo suitable for everyone.
• 🔥 Sensitive & Rosacea-Prone: An excellent choice. The core function is to reduce redness and calm irritation, making it ideal for reactive skin.
• ✨ Acne-Prone & Oily: Highly recommended. It soothes inflammation from breakouts without clogging pores or adding grease. The hydration can also help balance sebum production.
• 🌵 Dry & Dehydrated: A great soothing and hydrating base. However, very dry skin types will need to layer a richer, more occlusive moisturiser on top to lock in the moisture.
• ⏳ Mature Skin: Beneficial for calming age-related sensitivity and providing antioxidant protection. It pairs well with anti-aging actives like retinoids and peptides.

• Redness & Irritation: Directly targets inflammation to calm flushed, angry skin.
• Damaged Skin Barrier: Provides key compounds that help repair the skin's protective layer, making it less prone to dehydration and sensitivity.
• General Sensitivity: Helps build skin resilience, reducing reactions to environmental triggers like heat, pollution, and harsh products.
• Post-Acne Redness (PIE): The anti-inflammatory properties of Centella can help speed up the fading of red marks left behind by pimples.
• Dehydration: Both products deliver lightweight hydration to plump the skin and restore its water balance.

• Official Product Name (Pad): SKIN1004 Madagascar Centella Quick Calming Pad
• Official Product Name (Ampoule): SKIN1004 Madagascar Centella Ampoule
• Brand: SKIN1004 (스킨천사)
• Country of Manufacture: South Korea
• Product Line: Madagascar Centella Line, focused on harnessing the purity and potency of Centella Asiatica sourced from Madagascar.
• Shelf Life & PAO (Period After Opening): Typically 24-36 months unopened. Refer to the packaging for the PAO symbol (usually 12M for the ampoule and 6M for the pads).

This duo is formulated with mindfulness and broad accessibility as priorities.

• Halal Status: Halal-Friendly*. The formulations do not contain ethanol, denatured alcohol, or animal-derived ingredients forbidden in a Halal lifestyle.
• Vegan Status: Vegan-Friendly*. This duo is formulated without any animal-derived ingredients such as snail mucin, honey, or animal-based collagen.
• Animal Testing Policy: Cruelty-Free*. SKIN1004 is known as a cruelty-free brand and does not test its products on animals.

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram or animal-derived ingredients detected). / *Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / *Brand-stated; not certified by an independent body.

• MFDS Classification: General Cosmetic. These products are not classified by the South Korean Ministry of Food and Drug Safety (MFDS) as Functional Cosmetics for "Brightening" or "Wrinkle-Improvement." Their primary purpose is soothing, hydrating, and skin conditioning.
• Key Functional Ingredient (Rationale): The primary active is Centella Asiatica Extract. While not an official functional ingredient for a specific claim like "brightening," it is widely recognized and scientifically supported for its potent skin-soothing, anti-inflammatory, and wound-healing properties, which form the basis of the product's calming claims.
• Medical Disclaimer: This duo is a cosmetic product designed for skin comfort and health maintenance. It is not intended to diagnose, treat, cure, or prevent any medical condition like clinical rosacea or eczema. For persistent medical skin issues, please consult a qualified dermatologist.

SKIN1004 Madagascar Centella Ampoule:

• Key Ingredient: Centella Asiatica Extract (100%) - A pure, concentrated extract sourced from Madagascar. It is rich in soothing bioactives like Madecassoside, Asiaticoside, Asiatic Acid, and Madecassic Acid, which work to calm inflammation, promote healing, and strengthen the skin barrier.
• Full INCI: Centella Asiatica Extract.

SKIN1004 Madagascar Centella Quick Calming Pad:

• Key Ingredients:
  • Centella Asiatica Extract (49%): Provides the core soothing and repairing benefits.
  • Panthenol: A form of Vitamin B5 that deeply hydrates and reinforces the skin barrier.
  • Hyaluronic Acid: A powerful humectant that draws moisture into the skin, leaving it plump and hydrated.
• Full INCI: Centella Asiatica Extract, Water, Glycerin, Dipropylene Glycol, 1,2-Hexanediol, Panthenol, Sodium Hyaluronate, Gluconolactone, Allantoin, Betaine, Ethylhexylglycerin, Xanthan Gum, Disodium EDTA. (Note: INCI lists can be updated by the brand. Always refer to the product packaging for the most current list.)

• Fragrance Status: Fragrance-Free. Both products are formulated without any added artificial fragrances or essential oils, making them highly suitable for sensitive and reactive skin.
• Scent Profile: Any subtle scent is naturally derived from the Centella Asiatica extract itself, often described as very faint, clean, or herbal.
• EU Allergens: None of the 26 declarable EU allergens are present in these formulations.

While formulated for maximum gentleness, we always recommend best safety practices.

• Who Should Use: Anyone seeking to calm redness, soothe irritation, or strengthen their skin barrier. Excellent for skin sensitized by climate, pollution, or strong active ingredients.
• Who Should Use with Caution: Individuals with a known allergy to Centella Asiatica or any other ingredient in the list should avoid use. While extremely rare, plant-based allergies are possible.
• Patch Test Protocol: Before using for the first time, apply a small amount of the ampoule or press a pad onto a discreet area of skin (like behind the ear or on your inner arm). Wait 24-48 hours. If no redness, itching, or irritation occurs, the product is likely safe for you to use on your face.
• General Safety: For external use only. Avoid contact with eyes. Keep out of reach of children. Discontinue use and consult a specialist if you experience a persistent rash, burning, or itching.

SKIN1004 Quick Calming Pad:

• Texture: Soft, thin, 3-layer fabric pads generously soaked in a watery, non-sticky essence.
• Feel on Skin: Instantly cooling and refreshing. The essence absorbs quickly, leaving skin feeling hydrated and comfortable without any residue.
• pH: Mildly acidic to align with the skin's natural pH, helping to maintain a healthy acid mantle.

SKIN1004 Centella Ampoule:

• Texture: A very lightweight, watery liquid that is slightly more viscous than water.
• Feel on Skin: Spreads effortlessly and absorbs almost instantly, leaving no tacky or greasy feeling. Skin feels immediately hydrated and calmed.
• pH: Mildly acidic (approximately pH 6), making it gentle and barrier-friendly.

• Issue: "My skin still feels red after using it."
  • Solution: This duo is excellent for soothing, but persistent redness could have other triggers. Ensure the rest of your routine is gentle (no harsh cleansers or fragrances) and that you are using sunscreen daily. For targeted redness, try using the Calming Pads as a mini-mask for 5-10 minutes on the affected areas. If redness persists, it may be a sign of a condition like rosacea that requires a dermatologist's care.
• Issue: "My skin feels dry after using the ampoule."
  • Solution: The ampoule provides deep calming and lightweight hydration, but it is not an occlusive moisturiser. In dry conditions (like air-conditioned rooms) or for dry skin types, it's essential to apply a cream or lotion on top to seal in the hydration and prevent it from evaporating.
• Issue: "The pads are drying out in the container."
  • Solution: Always ensure the lid is screwed on tightly immediately after use to prevent the essence from evaporating. You can also store the container upside down for a few hours to help re-saturate the top pads.

This duo is exceptionally well-suited for the Mauritian climate.

• Humid & Hot Weather: The ultra-lightweight, watery textures of both the pad and the ampoule are perfect for high humidity. They deliver powerful soothing benefits without feeling heavy, sticky, or greasy on the skin. They absorb quickly and won't contribute to a feeling of congestion or sweatiness.
• Sun Exposure: After a day in the strong Mauritian sun, this duo is the perfect after-sun care for your face. It helps to calm UV-induced inflammation and redness, preventing long-term damage and discomfort. Keep the pads in the fridge for an extra cooling effect.
• Air-Conditioned Environments: If you spend time in dry, air-conditioned spaces, this duo provides essential hydration. Just remember to layer a moisturiser on top to prevent the dry air from pulling moisture from your skin.

At Adilsons, your skin's health and safety are our highest priority. We guarantee that every product we sell is 100% authentic.

• Our Sourcing: We procure our SKIN1004 products directly from the brand or its authorized distributors in South Korea. We maintain a strict supply chain to ensure there are no third-party intermediaries.
• How to Verify: Genuine SKIN1004 products feature high-quality printing, secure packaging, and consistent batch coding. You can check for the brand's official holographic seal of authenticity on the box. If you ever have any doubts about a product's authenticity, please contact us immediately on WhatsApp at +230 5 778 2336 with a photo, and we will verify it for you.

The calming and repairing power of this duo is rooted in the well-documented benefits of its key ingredients.

• Centella Asiatica (Ingredient Rationale): This medicinal herb, also known as "Tiger Grass," is rich in active compounds called triterpenoids (Madecassoside, Asiaticoside). Independent studies have demonstrated that these molecules have potent anti-inflammatory effects. [cite_start]They work by modulating the body's inflammatory signaling pathways (like inhibiting NF-κB), which helps to reduce the redness, swelling, and irritation associated with conditions like acne, sensitivity, and sun exposure[cite: 3573, 3584]. [cite_start]Furthermore, Centella has been shown to stimulate Type I collagen synthesis, aiding in wound healing and barrier repair[cite: 3584].
• Panthenol (Ingredient Rationale): A form of Vitamin B5, Panthenol is a trusted dermatological ingredient for barrier support. It acts as both a humectant (drawing water into the skin) and an emollient (softening and smoothing). [cite_start]Scientific evidence confirms that Panthenol accelerates the recovery of a damaged skin barrier by boosting epidermal differentiation and lipid synthesis, helping to reduce transepidermal water loss (TEWL) and calm irritation[cite: 3584].

*Claims are based on established scientific data for the ingredients, not necessarily direct clinical trials of the final product duo.

This duo offers excellent value by providing two core products for a comprehensive calming routine.

• SKIN1004 Quick Calming Pad (70 pads):
  • Duration: Lasts approximately 10 weeks (2.5 months) with once-daily use, or 5 weeks (just over 1 month) with twice-daily use.
• SKIN1004 Centella Ampoule (100ml):
  • Dosage: A standard 100ml serum, using ~0.5ml per day (2-3 drops), provides approximately 200 uses.
  • Duration: Lasts approximately 6-7 months with once-daily use, or 3-4 months with twice-daily use.

Reorder Cue: You will likely need to reorder the Calming Pads before the Ampoule runs out. Plan to repurchase the pads every 1-2 months, depending on your usage frequency.

To maximise the calming benefits of this duo, pair it with a gentle cleanser, a barrier-friendly moisturiser, and a protective sunscreen from our catalog.

Barrier Repair & Soothing Routine (PM)

• SKIN1004 MADAGASCAR CENTELLA LIGHT CLEANSING OIL 200ML — Gently melts away sunscreen and impurities without stripping the skin.
• SKIN1004 Quick Calming Pad & Centella Ampoule — Your core soothing and repairing steps.
• ETUDE SOONJUNG 2X BARRIER INTENSIVE CREAM 60ML — Seals in hydration and intensively repairs the skin barrier overnight with Panthenol and Madecassoside.

Daily Protection Routine (AM)

• COSRX LOW pH GOOD MORNING GEL CLEANSER 150ML — A mild, low-pH cleanser that cleans effectively without compromising the skin's acid mantle.
• SKIN1004 Quick Calming Pad & Centella Ampoule — To calm skin and provide a hydrated base.
• Beauty of Joseon RELIEF SUN : RICE + PROBIOTICS 50ML — Provides high-level UV protection in a gentle, moisturising formula that leaves no white cast.

This duo is an excellent choice if your primary concerns are redness, sensitivity, and general irritation. However, depending on your specific needs, other options from our catalog might also be a great fit.

• For a Different Soothing Herb: I'M FROM MUGWORT ESSENCE 30ML
  • Choose this if: Your skin responds well to herbal treatments and you're dealing with inflammation from acne or heat.
  • Why: Mugwort is another powerhouse anti-inflammatory herb in K-beauty, excellent for calming breakouts and purifying the skin.
• For More Intensive Barrier Repair: Dr.Althea 345 RELIEF CREAM 50ML
  • Choose this if: Your main goal is to fix a severely compromised, dry, and flaky skin barrier.
  • Why: This cream is specifically formulated with a precise ratio of Ceramides, Cholesterol, and Fatty Acids to rebuild the skin's lipid layer, offering more intensive moisturisation than the lightweight ampoule.
• For Calming with Added Brightening: Beauty of Joseon CALMING SERUM : GREEN TEA + PANTHENOL 30ML
  • Choose this if: You have redness but also want to address dullness and gain antioxidant protection.
  • Why: It combines soothing Green Tea and Panthenol with Vitamin C for an added brightening effect, making it a great multi-tasker.

Mindful Use: If you already have a comparable product at home, consider finishing it first to avoid waste and get a fair read on its results for your skin.

• Packaging (Pad): A sturdy plastic tub with a screw-top lid to prevent evaporation. It includes a small pair of tweezers for hygienic retrieval of each pad.
• Packaging (Ampoule): A heavy, frosted glass bottle with a dropper applicator for precise, hygienic dispensing. The glass is recyclable.
• Storage: Store both products in a cool, dry place away from direct sunlight to maintain the potency of the Centella extract. Storing the pads in the refrigerator can enhance their cooling and de-puffing effect.
• Travel: The 100ml ampoule is travel-friendly. For the pads, you can place a few in a small ziplock bag for short trips to save space. SKIN1004 also offers a travel-sized version of the ampoule.

Anecdote/Aggregated Sentiment. User experiences are subjective and do not guarantee similar results.

• On the Centella Ampoule (Reddit, r/AsianBeauty, 2024): One user praised its simplicity and effectiveness, stating, "It's literally just centella asiatica extract. It's so calming and helps a lot with redness. I use it to buffer my tretinoin and have had zero irritation." Many others echoed this sentiment, calling it a "holy grail for sensitive, acne-prone skin" because it hydrates without causing breakouts.
• On the Calming Pads (Reddit, r/AsianBeauty, 2023): A reviewer highlighted their versatility, commenting, "Love these pads for a quick morning tone or as a mini mask on my cheeks when they're flushed. They feel instantly cooling and take the sting out of my skin after a long day."
• A Fair Caveat: Some users with very dry skin noted that while the duo is excellent for calming, it is not moisturizing enough on its own. One user mentioned, "It's great for redness, but I definitely have to layer a thick cream over the ampoule to feel properly moisturized in my air-conditioned office."

SKIN1004 (pronounced "Skin Cheon-sa," meaning "Skin Angel" in Korean) is a brand dedicated to ingredient-focused, minimalist skincare. Their philosophy revolves around sourcing the highest quality, untouched natural ingredients. Their entire Madagascar Centella line is built on Centella Asiatica harvested from the pristine environment of Madagascar, believed to be one of the purest sources in the world. The brand prioritizes creating gentle, effective, and hypoallergenic formulas that cater to sensitive and troubled skin, letting the power of a single, potent ingredient speak for itself.

• Centella Asiatica: A medicinal herb known as "Gotu Kola" or "Tiger Grass," celebrated for its powerful anti-inflammatory, wound-healing, and skin-soothing properties.
• Ampoule: A highly concentrated serum with a lightweight texture, designed to deliver a potent dose of active ingredients to target specific skin concerns.
• Toner Pad: A pre-soaked cotton pad that combines the functions of a toner (hydrating, balancing pH) with gentle physical exfoliation and the ability to act as a mini sheet mask.
• Skin Barrier: The outermost layer of your skin (stratum corneum) which protects you from external irritants and prevents moisture loss.

• Official Retailer: Adilsons
• WhatsApp for Enquiries: +230 5 778 2336
• Email: info@adilsons.mu

At Adilsons, we believe in curation with integrity. Every product, including this calming duo, is handpicked based on its formulation, effectiveness, and safety. We are committed to bringing you 100% authentic, high-quality K-beauty, sourced directly from brands and their authorized channels in South Korea. Your skin's health is our priority, and we're here to support your journey to a balanced, happy complexion.

Can I use this duo if I have rosacea?

Many users with redness-prone skin find Centella Asiatica very helpful for managing flushing and irritation. While this cosmetic duo is not a medical treatment for rosacea, its gentle, anti-inflammatory properties can be a supportive part of your routine. We recommend patch testing and consulting your dermatologist.

Is this duo good for treating acne?

Yes, it's excellent for calming the inflammation and redness associated with acne. It won't treat the root cause of acne like a BHA or retinoid, but it will help pimples heal faster and with less post-inflammatory redness (PIE).

Can I use these products with my retinol or exfoliating acid?

Absolutely. This is one of their best uses. Applying the pad and ampoule before your active can help buffer the skin and reduce potential irritation. Using them on your 'off-nights' from actives is a great way to focus on barrier recovery.

Is the ampoule just... Centella water?

It's a 100% pure, high-quality extract, not just a simple infusion or water. The extraction process is designed to preserve the potent bioactive compounds of the plant, delivering them in a concentrated yet gentle form that is far more effective than a simple DIY tea or infusion would be.

• Best For: Individuals with sensitive, reactive, or redness-prone skin who need an immediate calming solution and long-term barrier support.
• Key Benefits: Instantly cools and soothes irritation, visibly reduces redness, strengthens the skin barrier over time, and is incredibly gentle and lightweight for all skin types.
• Keep in Mind: This duo focuses purely on calming and lightweight hydration. Very dry skin types will need to add a separate, richer moisturiser. It does not contain strong actives to treat concerns like deep wrinkles or severe acne on its own.

• Coverage: Island-wide delivery (Mauritius).
• Processing & Timing: Orders process in 1–2 business days. After pickup by our partners, delivery typically takes 1–5 business days.
• Scheduling: Our delivery partners operate by region on set schedules; we’ll contact you the evening before your delivery day.
• Liquids/Sensitive Items: Due to their nature, serums, toners, and other liquids are available for door-to-door delivery or pickup only.
• Returns: No change-of-mind exchanges. Refunds are available for defective/damaged items reported within 48h of receipt. Opened skincare items are non-returnable for hygiene reasons.

Source of Truth: This is a quick snapshot. For full details, please consult our official policy pages.

• Refunds & Returns: https://adilsons.mu/policies/refund-policy
• Shipping: https://adilsons.mu/policies/shipping-policy