Dr.Althea GREEN RELIEF AMINO GEL CLEANSER 100ML

Values you can verify: 100% Genuine (Adilsons sourcing policy) · Vegan-Friendly* and Halal-Friendly* (self-assessed, see Section 26) · FA-Conditional (see Section 30B) · Not Fragrance-Free (confirmed, see below — a correction of some retailer marketing language).

Empathy line: if your skin feels shiny by midday but also squeaky-tight right after washing, that combination is frustrating precisely because it feels contradictory — this cleanser's amino-acid surfactants are chosen to clean without the alkaline "squeak" that usually triggers that tightness.

Pros: gentle amino-acid surfactant base, low pH within the skin-friendly 5.0-6.0 range, real soothing botanicals above the estimated 1% line, no sulfates. Caveats: it is genuinely not fragrance-free — two essential oils and two EU26 allergens are present; at least one independent reviewer found it drying despite the brand's gentle positioning; this exact SKU is currently out of stock at Adilsons at the time of writing (see the in-stock alternatives in the Mindful Alternatives section below).

In Mauritius heat, the oily film on your face by midday is sebum and sweat doing their job, not dirt — washing more than twice a day, or with a high-pH soap-type cleanser, strips the acid mantle (target pH 4.5-5.5) and triggers compensatory sebum overproduction, the exact oiliness you're trying to eliminate. This is the cycle behind "I wash more and get oilier."

This cleanser's amino-acid surfactants (Sodium Cocoyl Alaninate, Sodium Methyl Cocoyl Taurate, Potassium Cocoyl Glycinate, Coco-Glucoside) are gentler than sulfate or soap-based surfactants, and its brand-stated 5.0-6.0 pH sits close to skin's natural range rather than the alkaline 9-10 of a bar-soap-style cleanser — the mechanism it uses to try to break that cycle rather than feed it.

Step 1 — When: AM and PM, as your water or second cleanse.
Step 2 — How much: a 1-2cm ribbon, worked up with water into a light foam.
Step 3 — How: massage for a full 60 seconds on damp skin, then rinse thoroughly with lukewarm (not hot) water.

Introduce this as the ONLY new product in your routine. Wait a full 14 days before adding anything else. This isolation window ensures you can identify whether any reaction is caused by this specific product.

1. Green Relief Amino Gel Cleanser, 60-second massage, rinse → 2. Toner/essence (optional) → 3. Antioxidant serum or Vitamin C, if used → 4. Moisturizer → 5. SPF50+ PA++++ (non-negotiable). A morning cleanse with this product removes overnight sebum and sweat without the alkaline strip of a soap bar, which matters in Mauritius since a stripped morning barrier makes sunscreen more likely to sting later in the day.

1. Oil cleanser or balm first, if wearing sunscreen/makeup → 2. Green Relief Amino Gel Cleanser as the water/second cleanse, 60-second massage, rinse → 3. Toner/essence (optional) → 4. Treatment serum, if used → 5. Moisturizer. Because this cleanser carries no retinoid, acid, or Vitamin C lane, it does not need placement inside a skin-cycling schedule — it is safe to use as your nightly second cleanse regardless of which active you run afterward.

Technique — the 60-Second Rule: massage for a full 60 seconds, not a quick 5-10 second pass — surfactants need genuine contact time to lift oil and debris, and rushing this step is one of the most common reasons a "gentle" cleanser still feels like it's not doing enough. Required skin state: damp skin, to help the amino-acid surfactants spread evenly rather than dragging on dry skin. Wait time: none needed before the next step, beyond patting dry. Hands deliver 100% of product; cotton pads absorb approximately 30-40% — always use hands, never a pad, for a cleanser meant to be worked into a lather.

This is an encyclopedia map of all product types. You do not use all of these daily. You select modules based on your skin state.

Global execution rules: apply thinnest to thickest, water-phase before oil-phase, treatments before seals. Default wait times: watery layers 10-20s, serums 30-60s, before sunscreen 10-15 minutes if going outdoors. Default amounts: toner/essence 5-8 drops per layer, serum 2-3 drops or 1 pump, eye product half a rice grain per eye, gel moisturizer 1-1.5 peas, cream 1-2 peas, occlusive seal rice-grain to pea-size, sunscreen a full two-finger line for the face plus one finger for the neck. Hydrators go on slightly damp skin; retinoids go on fully dry skin; exfoliating acids go on dry or lightly damp skin depending on tolerance. If the routine pills, stings, or feels heavy, reduce layers — never add more to compensate.

AM Maximum Stack: 1. Rinse/gentle cleanse — this product's slot → 2. pH-prep toner (optional) → 3. Hydrating toner layers (optional, 1-3) → 4. Essence (optional) → 5. Mist/thermal water (optional micro-step) → 6. Booster/soothing serum (optional) → 7. Antioxidant lane, one only (Vitamin C or gentler antioxidant) → 8. Pigment-support lane, one only (optional) → 9. Hydration serum lane (optional) → 10. Oil-control/sebum-regulating lane, one only (optional) → 11. Peptide/repair lane (optional) → 12. Eye serum/cream (optional) → 13. Moisturizer → 14. Optional sealing layer (only if dry/AC) → 15. Sunscreen SPF50+ PA++++ (non-negotiable) → 16. Lip SPF (optional). In AM, prioritize comfort and SPF adherence over stacking — in high humidity, fewer layers often perform better.

PM Maximum Stack: 1. Micellar pre-cleanse (optional) → 2. Oil cleanser/balm (if SPF/makeup worn) → 3. Water cleanser — this product's slot, second cleanse → 4. pH-prep toner (optional) → 5. Hydrating toner layers (optional) → 6. Essence (optional) → 7. Soothing/barrier serum (optional) → 8. Anchor active product, if used (this cleanser is not an anchor active) → 9. Targeted serum (optional, only if non-conflicting) → 10. Moisturizer → 11. Sleeping mask (optional) → 12. Occlusive seal (optional) → 13. Spot treatment/patch (as needed) → 14. Lip sleeping mask (optional). Do not layer retinoids with AHA/BHA in the same night; keep "one lane" per night.

Lane strictness: one-lane rule — Retinoid OR Exfoliation OR Strong Vitamin C (LAA) OR Acne-control active per routine; barrier/hydration steps like cleansing can always accompany any lane. If unsure, default to the safest lane — barrier/hydration — and reduce layers.

As a rinse-off cleanser, this sits outside the leave-on viscosity ladder entirely — it is removed from skin before any other step begins, so there is no layering order to manage with subsequent products.

Phase compatibility: a water-phase surfactant gel; it does not leave behind an oil or silicone film, so it will not interfere with how a subsequent toner or serum absorbs, provided it is rinsed thoroughly.

Prerequisites: none — this is a foundational cleansing step, not an active treatment requiring a prior routine.

Primary target — daily surface cleansing without barrier disruption: the amino-acid surfactant complex lifts sebum, sweat, and light makeup residue while working at a pH (5.0-6.0, brand-stated) close to skin's own acid mantle, rather than the high-pH range of soap-based cleansers that strips protective lipids. Secondary benefit: Betula Platyphylla Japonica Juice and the soothing-botanical tail (Houttuynia Cordata, Cynanchum Atratum, Chicory Root) support a calmer post-wash feel.

Nutritional co-factor note (acne-prone skin): a gentle, non-stripping cleanser addresses the topical side of acne, but persistent breakouts in high-glycemic-diet contexts also have a dietary/insulin-IGF-1-driven sebum component — this cleanser is one input to an acne routine, not the whole picture.

What this product cannot do: it cannot treat active acne, exfoliate, fade pigmentation, or hydrate skin for the day — it is a cleanser, rinsed off within about a minute, and everything it touches is gone before it can deliver a lasting treatment effect.

The recommendations below are anchor-centric to this cleanser and verified in Adilsons' live catalog at the time of writing — stock changes constantly, so treat "in stock" as a snapshot, not a guarantee.

• SKIN1004 MADAGASCAR CENTELLA TONING TONER 30ML — a Centella-based pH-balancing toner; use right after rinsing to help counteract any hard-water residue and re-hydrate before the next step.
• COSRX AHA/BHA CLARIFYING TREATMENT TONER 150ML — a low-pH exfoliating toner for oily/acne-prone skin; use PM only, on non-retinoid nights, after this cleanser.
• Dr.Althea GENTLE VITAMIN C SERUM 30ML — AM antioxidant step; apply after cleansing and toning, before moisturizer.
• Dr.Althea GREEN TEA FRESH SUNSCREEN 45ML — AM only, as the final step; a freshly cleansed, oil-free base helps sunscreen sit evenly.

Pilling risk with pairings: not applicable — this is a rinse-off product removed from skin before any leave-on layering begins.

Chronic stress elevates cortisol, which increases sebum production and inflammatory acne while impairing barrier function — a harsher, high-pH cleanse on top of that only compounds the irritation. This cleanser's gentler, low-pH amino-acid formula at least avoids adding mechanical/chemical stress to skin that's already dealing with a cortisol-driven flare, though it cannot address the cortisol itself.

MYTH: "If my face doesn't feel squeaky-clean, it's not actually clean." REALITY: that squeaky feeling is stripped surface lipids, not extra cleanliness — a properly cleansed, non-stripped face should feel comfortable, not tight.

MYTH: "No 'Fragrance' or 'Parfum' on the ingredient list means fragrance-free." REALITY: this product's INCI shows two named essential oils (Bergamot, Clary Sage) and two declared allergens (Limonene, Linalool) with no umbrella 'Fragrance' term — it still carries real fragrance-allergen risk despite that label technicality.

Hard water note: Mauritius tap water hardness varies by region, and hard water reacts with cleansing surfactants to leave a calcium-stearate film that causes post-wash tightness. Follow this cleanser with a pH-balancing toner (see pairings above) to help counteract that residue, especially in harder-water areas.

*Brand/retailer-stated role or trace-level presence estimate; not independently verified against a published lab assay.

Full INCI: Water, Glycerin, Sodium Cocoyl Alaninate, Disodium Cocoamphodiacetate, Sodium Methyl Cocoyl Taurate, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Betula Platyphylla Japonica Juice, Sodium Chloride, Betaine, Lauryl Hydroxysultaine, 1,2-Hexanediol, Caprylyl Glycol, Coco-Glucoside, Potassium Cocoyl Glycinate, Citric Acid, Sodium Cocoyl Isethionate, Sodium Phytate, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Caprylic/Capric Triglyceride, [--- Estimated 1% Line ---] Limonene, Salvia Sclarea (Clary) Oil, Linalool, Dextrin, Butylene Glycol, Hydrogenated Lecithin, Gardenia Florida Fruit Extract, Hexylene Glycol, Quillaja Saponaria Bark Extract, Ceramide NP, Glyceryl Caprylate, Cynanchum Atratum Extract, Ethylhexylglycerin, Althaea Rosea Flower Extract, Hydrolyzed Hyaluronic Acid, Maltodextrin, Persea Gratissima (Avocado) Fruit Extract, Houttuynia Cordata Extract, Propanediol, Cichorium Intybus (Chicory) Root Extract, Chamaecyparis Obtusa Leaf Extract.

*This estimated 1% line placement is lower-confidence than usual for this SKU: the aggregated ingredient order has a primary surfactant (Sodium Cocoyl Isethionate) appearing after a pH-adjuster (Citric Acid), which is unusual for a properly ordered INCI list. Treat the line as directional, not a verified cutoff, until a direct-source re-check is possible.

Preservative system: 1,2-Hexanediol, Caprylyl Glycol, Hexylene Glycol, Glyceryl Caprylate, and Ethylhexylglycerin — a multifunctional glycol/glycerate preservative-booster system. No parabens or formaldehyde-releasers detected in the declared INCI.

Fragrance status: Essential Oils Present — NOT Fragrance-Free. The INCI contains Citrus Aurantium Bergamia (Bergamot) Fruit Oil and Salvia Sclarea (Clary) Oil, two real essential oils, despite no umbrella "Fragrance/Parfum" term appearing. Scent: retailer copy describes a light citrus-herbal scent consistent with these two oils; not independently smell-tested this session.

EU 26 allergen screen: Limonene and Linalool detected in the declared INCI — both are common, expected co-occurring allergens in citrus/herbal essential oil blends. Alcohol disclosure: Alcohol-Free — no ethanol or denatured alcohol appears in the ingredient list.

Halal status:* Self-assessed by Adilsons based on available INCI data. No ethanol from fermentation, no porcine-derived ingredients, and no haram animal-derived ingredients detected in the declared ingredient list. This is NOT a formal Halal certification. Muslims with stricter requirements should consult their own scholars.

Vegan status:* Self-assessed by Adilsons based on available INCI data. No animal-derived ingredients detected. This is NOT a formal vegan certification by The Vegan Society or equivalent body.

Cruelty-free status:* Brand-stated policy. Not independently certified by Leaping Bunny, PETA, or equivalent third-party audit. Dr.Althea's mainland-China retail presence is ambiguous based on research to date (see brand file); treat any cruelty-free claim as brand-stated rather than absolute where China retail is a personal concern.

Microplastic-Free: Yes — no polyethylene, nylon, or acrylate microbead polymers detected in the declared INCI (the Acrylates/C10-30 Alkyl Acrylate Crosspolymer present is a rinse-off thickener, not a solid microbead).

MFDS classification: not confirmed as a Functional Cosmetic (which would require registered whitening, anti-wrinkle, or UV-protection claims backed by government testing) — treat this as a General Cosmetic.

Evidence confidence: Marketing-Only* for "clinically tested for sensitive skin" — no independently published clinical trial, sample size, or institution was found for this claim. The underlying gentle-surfactant/low-pH mechanism is a well-supported general skincare principle, which is a separate, better-supported point from the specific clinical-testing claim layered on top of it.

FA Safety: FA-Conditional — Caprylic/Capric Triglyceride and Hydrogenated Lecithin are present, both flagged by some fungal-acne-safety checklists as potential Malassezia feeding substrates; brief rinse-off contact time lowers real-world risk versus a leave-on product with the same ingredients, but fungal-acne-prone users should patch test and monitor.

Assessment: Not applicable. As a rinse-off cleanser, it is removed from skin entirely before any leave-on product is applied, so it cannot pill against a subsequent layer.

Color baseline: expect a consistent gel color batch to batch; a significant color shift, off/rancid smell beyond the expected citrus-herbal scent, or visible separation suggests spoilage or oxidation.

Storage: a shower shelf is fine for a rinse-off product, but keep the cap closed between uses to limit water contamination and preservative dilution over time in a humid bathroom.

Spoilage signs: off/sour smell distinct from the normal citrus-herbal scent, visible mold, separation that won't remix, or a texture that turns watery-then-clumpy. When in doubt, discard.

Patch test: apply a small diluted amount to your inner forearm, wait 24 hours, then test behind the ear for another 24 hours before full-face use — this matters more than usual here given the confirmed essential-oil and allergen content.

72-hour barrier reset: if you experience an adverse reaction: STOP ALL ACTIVES. For 72 hours, use ONLY a gentle cleanser, plain moisturizer, and mineral SPF. No acids, retinoids, Vitamin C, exfoliants, or essential oils. After 72 hours, reintroduce one product per 14 days.

Emergency stop signals: hives, swelling, blistering, persistent burning, or breathing difficulty — seek emergency care immediately rather than waiting it out.

Top mistakes: 1) rubbing for only 5-10 seconds instead of the full 60-second contact time; 2) using hot water, which strips lipids faster than warm water; 3) cleansing more than twice daily hoping for "extra clean" skin; 4) skipping the patch test because "it's just a cleanser"; 5) assuming no listed 'Fragrance' term means it's safe for fragrance allergies.

Overuse threshold: more than twice-daily cleansing does not produce cleaner skin — it produces a stripped acid mantle and the rebound oiliness described in the Over-Cleansing Cycle section above.

Usage math: at a 1-2cm ribbon per wash, a 100ml tube or bottle typically supports 60-100+ applications. Lifespan: used twice daily, that comfortably covers 1-2 months; used once daily only, closer to 2-3 months.

Reorder timing: plan to reorder about two weeks before you expect the bottle to run dry, to allow for delivery time; using the correct, moderate amount (not over-dispensing) extends how long it lasts without reducing how well it cleanses.

This cleanser is a rinse-off first step, used before every leave-on layer in both AM and PM, and its entire job is done within about a minute of contact.

AM: 1. Green Relief Amino Gel Cleanser, 60-second massage, rinse → 2. Toner (optional) → 3. Vitamin C or antioxidant serum → 4. Moisturizer → 5. SPF50+ PA++++.
PM: 1. Oil cleanser/balm, if makeup/SPF worn → 2. Green Relief Amino Gel Cleanser, 60-second massage, rinse → 3. Toner (optional) → 4. Treatment serum → 5. Moisturizer.

If your skin is barrier-compromised right now: switch to a fragrance-free cleanser during the 72-hour reset (see Safety section) rather than this one, given its confirmed essential-oil content. If you have fungal-acne-prone skin: patch test carefully given the Caprylic/Capric Triglyceride and Hydrogenated Lecithin content, and monitor for a week before committing. If you're doing a double cleanse: use an oil-based first cleanse, then this as the water-based second step.

Stock-true bundle — Gentle Daily Cleanse & Balance: Green Relief Amino Gel Cleanser + SKIN1004 Madagascar Centella Toning Toner + Dr.Althea Gentle Vitamin C Serum + Dr.Althea Green Tea Fresh Sunscreen: cleanse, tone, serum, then SPF each morning.

Stock-true bundle — Oily/Acne-Prone Double Cleanse: Dr.Althea Pore Refresh Grinding Cleansing Balm (first cleanse, oil-based) + Green Relief Amino Gel Cleanser (second cleanse) + COSRX AHA/BHA Clarifying Treatment Toner: a full PM double-cleanse-and-tone routine for oily, congestion-prone skin.

After purchasing, you will receive our skincare education email series covering this product in depth.

The recommendations above are based on formulation synergy with the Green Relief Amino Gel Cleanser, not on margin or stock levels. If a pairing does not exist in our catalog, we say so. If you already own a product that fills the same role, use what you have first.

This exact SKU is currently out of stock at Adilsons at the time of writing. If you want a similar low-pH, gentle gel cleanser available right now, these are independently verified in stock:

• Anua 8 HYALURONIC ACID MOISTURIZING GENTLE GEL CLEANSER 150ML — a fragrance-free, low-pH (~5.5) amino-acid-surfactant gel cleanser; the closest fragrance-free equivalent to this product's core cleansing mechanism.
• Dr.Althea Premium Quick Step Sebum Cleanser 100ML — same brand, a sebum-focused option for oily/combination skin.
• I'M FROM MUGWORT GEL CLEANSER 150ML — a soothing-botanical-forward gel cleanser for stressed or reactive skin.
• THE FACE SHOP TEA TREE PORE CLARIFYING GEL CLEANSER 150ML — a pore-focused gel cleanser for acne-prone/congested skin.

Choose the Anua 8 HA Gentle Gel Cleanser over this one if fragrance-free is non-negotiable: it carries no essential oils, Limonene, or Linalool in its declared INCI, versus this product's confirmed Bergamot Oil, Clary Sage Oil, and both allergens.

Upgrade triggers (choose the Anua 8 alternative if): IF you have a known or suspected fragrance/essential-oil sensitivity, THEN skip this product entirely rather than patch-testing around it. IF this exact SKU is out of stock when you're ready to buy, THEN the Anua 8 cleanser is the closest available same-mechanism substitute. IF you specifically want the Betula Platyphylla Japonica Juice and multi-botanical soothing tail this product carries, THEN stay with this one once it restocks.

Don't switch if: you've used this exact formula before without any reaction and it's simply out of stock temporarily — wait for restock rather than switching formulas unnecessarily, since a working routine doesn't need replacing.

If fragrance-free is a hard requirement for you, the Anua 8 alternative is the safer, in-stock pick today. If not, and this SKU is back in stock, either is a reasonable gentle daily cleanser. Consistency beats complexity.

This product's PRIMARY function is: gentle, low-pH daily rinse-off cleansing. You do NOT need this if you already own another low-pH amino-acid or gentle gel cleanser you're actively using and enjoying — finish that product first.

Inventory audit prompt: check your shelf for any open gentle cleanser — cleansers typically carry a 6-12 month PAO, so an unfinished bottle is rarely worth abandoning for a new one with the same job.

Stacking assessment: No Benefit if you already run another gentle low-pH cleanser (same mechanism, redundant); Marginal Benefit if your current cleanser is fragrance-heavy or high-pH and you want a gentler daily option; Significant Benefit if you're currently using a stripping soap-type or sulfate cleanser and want to break the over-cleansing cycle described above.

This product is sourced through authorized Korean distributors — primarily Craver Co., Ltd (South Korea), alongside other verified distribution partners. Craver is a major Korean beauty distributor and the parent company of SKIN1004, handling authorized distribution for multiple K-beauty brands. All products are shipped directly to Mauritius via verified channels.

For comprehensive information about how we verify authenticity, our layered verification system, and how to check your product at home, visit our dedicated Authenticity and Trust page.

Quick verification tips: genuine bottles carry a printed batch code on the base; the cleanser should have a light citrus-herbal scent consistent with real Bergamot and Clary Sage oils, not an artificial "clean laundry" fragrance; the gel should foam into a fine lather, not a heavy, bar-soap-style froth.

Dr.Althea is a South Korean derma-cosmetic brand founded in 2014 and headquartered in Seoul, positioned around gentle, effective formulas for sensitive and reactive skin. Public research has not turned up evidence of a separate parent company; available sources describe it as founder-led.

The brand consistently emphasizes vegan formulation and barrier-friendly actives over aggressive exfoliants; this cleanser fits that positioning through its amino-acid surfactant choice and low pH, though its use of real essential oils is a notable exception to the brand's more typical fragrance-free formulations seen elsewhere in its range (e.g. the Aqua Marine line).

Independent reviews for this exact SKU are limited but real. One dedicated review (reviewgalore.blogspot.com, January 2025) reports clearer, brighter-looking skin with regular use and describes the cleanse as gentle and mild while still effective.

Aggregator-summarized retailer reviews (iHerb, Ulta) echo generally positive sentiment on gentleness and suitability for oily/combination/acne-prone skin, but at least one reviewer reported it felt drying on both hands and face — a genuine complaint theme worth surfacing rather than smoothing over, especially given the confirmed essential-oil content that could explain individual variation in tolerance. No Reddit thread (r/AsianBeauty or r/SkincareAddiction) was found discussing this specific product at the time of writing.

Common praise themes: gentle, non-stripping foam; good fit for oily/combination/acne-prone skin; noticeably brighter/clearer skin reported by at least one long-term user. Common complaint theme: at least one report of dryness on hands and face, plausibly linked to individual sensitivity to the essential oils present.

Sustainability: check the base of the container for a resin-identification triangle before recycling locally; the product itself is not refillable through Adilsons at this time.

Is this actually fragrance-free? No. It contains Bergamot Fruit Oil and Clary Sage Oil, both natural essential oils, plus declared Limonene and Linalool. Some marketing copy describes it as free of "artificial" fragrance, which is a narrower claim than "fragrance-free."

Is it safe for acne-prone skin? The gentle, low-pH formula is positioned for oily/acne-prone skin and doesn't strip the barrier the way a harsh cleanser can, but it cannot treat active acne on its own — pair it with a targeted treatment.

Can I use it every day, both AM and PM? Yes, twice daily is the intended use pattern; more than that risks the over-cleansing cycle described above.

Why is it out of stock? Adilsons restocks constantly; check back or consider one of the verified in-stock alternatives above in the meantime.

Is it fungal-acne safe? FA-Conditional — it contains Caprylic/Capric Triglyceride and Hydrogenated Lecithin, both sometimes flagged by fungal-acne checklists, though brief rinse-off contact lowers real-world risk versus a leave-on product.

Amino-acid surfactant

A gentler class of cleansing agent derived from amino acids/coconut fatty acids, used instead of harsher sulfates.

Acid mantle

The skin's naturally slightly acidic (pH 4.5-5.5) surface layer, which helps protect against irritation and bacteria.

EU 26 allergen

One of 26 fragrance-related substances the EU requires to be individually declared on ingredient labels due to known allergy potential.

INCI

International Nomenclature of Cosmetic Ingredients — the standardized ingredient-list naming system used on packaging worldwide.

FA-Conditional

Contains an ingredient that some fungal-acne-safety checklists flag as a possible Malassezia feeding substrate, though real-world risk depends on concentration and contact time.

Estimated 1% Line

An approximate point in an ingredient list below which ingredients are typically present at less than 1% concentration.

PAO

Period After Opening — the number of months a product remains safe/effective once opened, shown as a small open-jar icon with a number on the packaging.

Every product sold by Adilsons Beauty is 100% genuine, sourced through authorized Korean distribution channels. Full details on our verification system: Authenticity and Trust.

Our team is available to help you build a routine, troubleshoot reactions, and answer ingredient questions. WhatsApp: +230 5 778 2336.

For in-depth skincare education, visit our blog at adilsons.mu/blogs/k-beauty or subscribe to our email to get our guided education series delivered to your inbox.

Coverage: Island-wide delivery (Mauritius).

Processing and Timing: Orders process in 1-2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1-5 business days (weekdays only).

Express: May be available by region; request on WhatsApp: +230 5 778 2336.

Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.

Scheduling: Deliveries run by region on set schedules; we will contact you the evening before.

Pickup: Citadelle Mall pickup available.

Returns: No change-of-mind exchanges.

Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7-10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).

Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Store Policies: For the most up-to-date information, please review our Shipping Policy and Refund Policy.

Best for: oily, combination, or acne-prone skin in Mauritius wanting a gentle, low-pH daily cleanser that avoids the over-cleansing cycle — provided you have no known sensitivity to bergamot, clary sage, or their associated allergens.

Key benefits: a genuine amino-acid surfactant base at a skin-friendly 5.0-6.0 pH; real soothing botanicals (birch sap, Houttuynia, Chicory) above the estimated 1% line; no sulfates, no drying alcohol.

Keep in mind: it is genuinely not fragrance-free — two essential oils and two EU26 allergens are present, contrary to some retailer marketing language; at least one reviewer found it drying; this exact SKU is currently out of stock at Adilsons, with verified in-stock alternatives listed above.