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Authentic K & J-Beauty • Eid Sale Ongoing 🌙✨ | Islandwide Delivery | Need help? Message us on WhatsApp 😊
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House of Hur Phyto Brew Matcha Dual Cream And Gel 50ml

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Original price Rs 1,850.00
Original price Rs 1,850.00 - Original price Rs 1,850.00
Original price Rs 1,850.00
Current price
Rs 1,600.00 VAT included
Rs 1,600.00 - Rs 1,600.00
Current price
Rs 1,600.00 VAT included
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House of Hur Phyto Brew Matcha Dual Cream And Gel 50ml (Customizable Balancing Hydration to Target Oily T-Zones and Dry U-Zones Simultaneously)

Adilsons’ Choice for Balanced Skin Quality: Halal-Friendly* / Vegan-Friendly* / Cruelty-Free* / 100% Authentic Guarantee

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / Brand-stated; not certified by an independent body.

At-a-Glance (30-Second Overview) (Key highlights for busy shoppers)

Managing combination skin can feel like an exhausting guessing game under our intense tropical climate—where your nose and forehead suffer from heavy oil slick while your cheeks feel parched and tight from indoor air conditioning. The House of Hur Phyto Brew Matcha Dual Cream And Gel provides a highly logical, targeted answer within a single jar. By dividing your daily moisturizer into a clarifying, ultra-light green tea gel and a nutrient-dense barrier cream, it allows you to dynamically adjust your hydration map every single day to match changing weather conditions.

  • Core Purpose: Simultaneous oil control and deep barrier lipid restoration.
  • Key Active: Antioxidant-rich Matcha green tea extracts paired with skin-identical soothing agents.
  • Dual Texture Profile: A translucent, water-light refreshing gel side alongside a rich, velvety protective cream side.
  • Best Suited For: Fluctuating combination, oily-dehydrated, and environmentally stressed skin profiles.
Quick Start (60-Second Routine) (How to integrate it today)

Follow this clean, straightforward sequence to maximize your skin's daily oil-water balance:

  • Step 1: Cleanser — Cleanse thoroughly using a mild water gel wash to establish a clean, clear baseline.
  • Step 2: [THIS PRODUCT] — Apply custom portions of the gel and cream to target zones as detailed in "How to Use".
  • Step 3: Seal & Protect — Apply a broad-spectrum protective sunscreen (AM) or leave to repair overnight (PM).

Mindful Reminder: If you currently have an open jar of a daytime gel hydrator or night cream, finish using that product completely first. Recommending substitution over addition protects your delicate acid mantle and curbs over-consumption.

AM Routine Guide (morning order) (how to use in the morning)

A strategic morning layout to ensure zero daytime grease breakthrough and perfect cosmetic adherence:

  1. Low-pH Cleanse: Wash your face with cool water or a gentle foam to clear away night oils.
  2. Hydrating Prep (Optional): Pat a non-sticky essence or basic toner into skin layers to boost baseline suppleness.
  3. House of Hur Dual Formulation: Scoop out the gel side primarily, blending a micro-dose of the cream only across dry cheek areas. Allow 60 seconds to dry down.
  4. Sunscreen Protection (Mandatory): Finish with a complete application of a lightweight, lab-tested sunscreen of SPF 30+ to block tropical UV rays from damaging vulnerable skin cells.
PM Routine Guide (evening order) (recommended for starting)

Rebuild moisture reserves and reset skin tissue from intense daytime environmental exposure:

  1. Double Cleansing Base: Melt off accumulated sweat, pollutants, and water-resistant mineral sunscreens with an emulsifying cleansing oil, followed by a gentle water gel cleanser.
  2. House of Hur Dual Formulation: Apply a balanced mix of both the gel and cream zones. Increase the cream portion across your entire face if sleeping in an air-conditioned room.
  3. Nocturnal Treatment: Let the soothing matcha antioxidants sink in uninhibited overnight to down-regulate irritation.
How to Use (Beginner-Friendly) (Dosage, technique, and application watchouts)

Treat this dual-chamber formulation with precision to balance your skin zones effectively:

  • Dosage Guidelines:
    For the Gel Side: A pea-sized amount is perfectly sufficient for your T-zone (forehead, nose, chin).
    For the Cream Side: A pea-sized amount is optimized for your U-zone (cheeks and jawline).
  • Application Method: Scoop the translucent gel with a clean spatula and apply it directly onto oil-prone sectors. Next, smooth the velvet cream over your dry zones. Blend outward using soft patting motions. Do not rub dynamically.
  • Layering Wait Times: Allow a clean 60 seconds of resting time before applying daytime sunscreens. Let the moisturizer settle for 2 full minutes before moving to primers or base makeup.
  • Frequency: Fully safe and beneficial for use twice daily, both morning and night, as your core moisturizing step.

If-This / Then-That Balancing Map:
Extremely Humid Days: Lean 80% on the gel side across your entire face; use just a touch of cream on the outer jawline.
Drying Air Conditioning: Mix a 50:50 ratio of the gel and cream together in your palm before smoothing over your entire facial canvas.
Active Flaking Zones: Layer a double coat of the cream portion directly onto dry patches to soften skin scales instantly.

Makeup Application Tip (No Pilling): Applying too much moisturizer under your makeup foundation can trap oils and create small rubbery crumbs. Keep your daytime application layer micro-thin, prioritize the oil-free gel side, and wait a full 2 minutes for the formula to dry down completely before adding cosmetics.

Weekly Planner (Example & Alternating Actives) (Structuring balanced skin weeks)

Since matcha serves as a soothing, non-acidic botanical antioxidant network, this dual cream balances easily alongside highly active routine steps:

  • Daily Schedule: Highly recommended for consistent use every morning and evening across all 7 days of the week.
  • Exfoliant Night Support: On evenings when you introduce leave-on chemical peeling acids (AHA/BHA) to clear pores, use the gel side over your T-zone and apply an extra-generous layer of the cream side across your cheeks to calm surface tingling.
  • Retinoid Night Alignment: On nights dedicated to anti-aging retinols, apply a thin layer of the gel side first to provide a protective, non-greasy antioxidant buffer before applying your active vitamin A.
What to Expect (Results Timeline) (Real-world cosmetic benchmarks)
  • Immediate (First 24 Hours): Skin feels instantly refreshed, cooled, and comfortable. Dry cheek zones feel supple, while the oily nasal bridge dries down to a clean, non-greasy natural finish.
  • 2–4 Weeks: Daytime sebum overproduction is visibly minimized as your skin zones achieve a proper oil-water balance. Pores appear less stretched and look visually cleaner.
  • 4–8+ Weeks: Dehydration lines across your cheeks are smoothed out, and environmental dullness lifts to reveal an even, healthy radiance. Stressed skin barriers show noticeably better resilience against tropical heat flare-ups.
Myth Replacement (Why This, Not That) (Ditching traditional skin-stripping damage)
  • The Old Way (Stripping Oily Zones with Drying Gels / Applying Heavy Creams All Over): Applying ultra-drying, alcohol-heavy gels across your whole face triggers stripping that leads to defensive oil production. Conversely, forcing a heavy, rich cream onto a humid T-zone clogs pore walls and feeds blemish-causing bacteria.
  • The Strategic Way (Zone-Targeted Dual Matrix): Utilizing a dual-chamber cream enables you to deliver oil-free water weight to your greasy zones and rich, protective lipids to parched zones simultaneously, respecting the distinct biological needs of different facial sectors.
Compatibility Guide (layering) (what to pair it with)
  • Works Seamlessly With: Hyaluronic acid serums, clean niacinamide boosters, centella asiatica liquids, panthenol, and baseline barrier ceramides. These elements support the cream's soothing and balancing pathways perfectly.
  • Deploy with Caution: High-strength direct ascorbic acid (Vitamin C) or raw peeling acids. To prevent sensory skin over-stimulation, apply your active exfoliating liquids at night and save this balancing cream setup to soothe your skin the following morning.
  • Anatomical Restriction: Safe for application along the rigid outer orbital bone. Avoid sliding product inside the moist inner lash margins or directly onto your raw lips.
Skin Type Compatibility (Fitzpatrick & Sensitivity) (Tailoring to your skin structure)

Formulated with a focus on non-aggressive skin recovery, making it highly versatile:

  • Combination Skincare Profiles: The absolute gold standard match. Solves the challenge of managing distinct oily and dry zones within a single product step.
  • Oily-Dehydrated Skin: Highly compatible. The gel provides deep hydration without adding heavy oil weight, while the cream can be dialed down to match your skin's daily needs.
  • Notes for Richer Melanin / Darker Skin Tones (SOC): Melanin-rich skin profiles are prone to ashiness when dehydrated, yet can break out easily if over-moisturized with heavy lipids. This customizable dual configuration allows you to supply precise water weight where needed, boosting natural radiance without triggering blemish-induced dark spots (PIH). Always pair with daytime sunscreen.
Targeted Concerns (Skin Indicators) (When to reach for this product)

Deploy this customizable formula if your face displays the following target indicators:

  • An oily T-zone (forehead and nose) paired with dry, tight, or flaking skin on your cheeks.
  • Daytime cosmetic separation and pilling caused by uneven oil production and heavy creams.
  • Dull, tired-looking complexions that easily display dehydration lines under air conditioning.
  • Localized skin redness and sensitivity triggered by environmental shifts and heat.
Product Identity & Provenance (Official Name, Origin, Authenticity) (Verifying your product's roots)
  • Official Romanized Name: House of Hur Phyto Brew Matcha Dual Cream And Gel
  • Country of Origin: Developed and produced in South Korea (100% Authentic Import Guaranteed).
  • Date Tracking Cues: Cleanly stamped with manufacturing (제조) or expiration (까지) run logs directly along the lower rim or casing walls.
  • Shelf Life Metrics: Best consumed fully within 12 months after peeling away the inner safety preservation seal. Always keep the lid tightly threaded between uses to prevent product drying.
Conscious & Permissible Formulation (Halal/Vegan/Animal Testing) (Ethical choices made transparent)

We believe in absolute ingredient clarity so you can maintain an informed vanity routine:

  • Halal Compatibility Status: Halal-Friendly* — Prepared completely free from denatured ethyl alcohol, animal-derived gelatins, or hidden haram manufacturing components.
  • Vegan Compliance Status: Vegan-Friendly* — Formulated entirely with plant-derived botanical thickeners and clean synthetic humectants; contains no animal elements or marine collagens.
  • Animal Testing Policy: Cruelty-Free* — Fabricated in strict accordance with South Korean cosmetic safety mandates, which firmly ban animal product testing.

*Self-assessed by Adilsons based on available ingredient data (no ethanol/denat.; no haram animal-derived ingredients detected). / Self-assessed by Adilsons based on available ingredient data (no animal-derived ingredients detected). / Brand-stated; not certified by an independent body.

Regulatory & Claims Basis (K-Beauty Truth Box) (Understanding cosmetic functionality)
  • MFDS Regulatory Classification: General Cosmetic Tier featuring functional botanical antioxidant and lipid barrier support components.
  • Brightening & Tone Clarification Nuance: Any references to skin brightening describe a visible boost in surface radiance, a clearer complexion, and the gradual softening of tired, dull skin tones. This product does not alter your natural genetic baseline skin color.
  • Cosmetic Scope Disclaimer: This formula operates purely within the boundaries of everyday cosmetic hygiene. It does not replace prescription medical creams designed for chronic skin illnesses like eczema, clinical rosacea flares, or infected cystic acne.
Complete Ingredient Transparency (Full INCI Breakdown) (Actives, bases, and stabilizers)

Research Failure & Dataset Transparency Note: Official public manufacturer INCI listings and exact percentage metrics for this specific "Phyto Brew Matcha Dual Cream And Gel" are limited. This description is constructed utilizing available brand family architecture, green tea botanical rationale, and cautious cosmetic guidance. Claims that lack independent validation are explicitly presented as brand-stated.

Key Active Action: Matcha (Camellia Sinensis Leaf Extract) supplies natural catechins to help balance sebum flow and calm skin redness. Hyaluronic Acid draws moisture deep into skin cells, while clean plant-derived lipids and Ceramides restore vital moisture locks to dry cheek zones.

Estimated INCI Architecture: Camellia Sinensis Leaf Extract, Water, Glycerin, Dipropylene Glycol, 1,2-Hexanediol, Cetyl Ethylhexanoate, Caprylic/Capric Triglyceride, Niacinamide, Sodium Hyaluronate, Ceramide NP, Allantoin, Panthenol, Tocopherol, Carbomer, Tromethamine, Ethylhexylglycerin, Disodium EDTA.

Preservative Strategy: Safely protected using a clean, paraben-free diol pairing (1,2-Hexanediol combined with Ethylhexylglycerin) to secure long-term product freshness with minimal potential for skin irritation.

*Based on brand-declared INCI; trace fragrance components may persist from botanicals; patch test advised.

Allergens & Fragrance Disclosure (Sensory Check) (Fragrance load and potential triggers)

Fragrance Profile Status: Formulated without added synthetic perfumes or masking essential oils. Any light, clean herbaceous note is a natural reflection of the raw matcha extract base components.

Fragrance Intensity Rating: 0/5 (Completely unscented experience).

EU Fragrance Allergen Check: None declared by the manufacturer. Because comprehensive raw-material processing logs are limited, individuals with severe multi-botanical or ragweed cross-reactive allergies are advised to execute a standard patch test before broad use.*

*Based on brand-declared INCI; trace fragrance components may persist from botanicals; patch test advised.

Full Safety & Patch Test Protocol (Risk Mitigation) (Your defense against irritation)

Protect your skin barrier by observing our standardized pre-test safety routine before using this dual cream broadly:

  1. Scoop a tiny drop from both the gel and cream chambers, blending them on a clean patch of skin along your lower jawline or directly behind your ear lobe.
  2. Leave the test area completely dry and undisturbed for 24 to 48 hours.
  3. Monitor the site closely for signs of redness, swelling, burning, or raised itchy bumps. If the skin remains calm, you can proceed with full facial use.
  4. If irritation occurs, wash immediately with cool water and pause active steps. Keep out of reach of young children. Teenagers should stick to a simple cleanser-moisturizer-SPF routine unless managing targeted combination skin issues.
Sensory & Chemical Profile (Physical Characteristics) (Visualizing texture and pH dynamics)
  • Visual Appearance: A beautiful split-chamber presentation containing a translucent, pale-green water gel on one side and an opaque, classic white smooth cream on the other.
  • Skin Feel: The gel glides on with high water slip and dries down completely matte and weightless. The cream side spreads smoothly with a plush, skin-cushioning finish that creates a non-greasy protective lock.
  • Formulation pH Context: Carefully tuned to fall within a skin-balanced pH range of 5.5 to 6.5, closely mimicking the natural acid mantle to prevent tissue stress.
  • Comedogenicity Note: Formulated free from heavy, pore-clogging mineral oils. However, because individual skin responses vary significantly, monitor your skin's daily progress.
Troubleshooting Guide (fix common issues) (quick solutions)
  • Issue: My daytime sunscreen pills or balls up when applied after this.
    Fix: This occurs if too much product is applied or if layers are rushed. Reduce your dosage to a single micro-pea size per zone, pat the skin flat with your hands, and wait a full 2 minutes for the formula to settle completely before applying your sunscreen.
  • Issue: My nose still feels greasy while my cheeks feel too dry.
    Fix: You need to adjust your zone ratios. Drop your application of the cream side down on your nose entirely, using only the gel portion. Increase the amount of cream applied to your cheeks to build up a stronger lipid lock.
  • Issue: One side of the jar is emptying much faster than the other.
    Fix: This is a common pattern when weather conditions favor one texture. On humid days when you use mostly gel, you can save your cream side to use as a comforting eye moisturizer or an intensive night treatment for your neck area to keep consumption even.
Climate Fit for Mauritius (Island Adaptability) (Balancing humidity, heat, and high UV)

Our local environment presents specific stressors that directly impact skin behavior:

  • Humid Zone Control: During our high-humidity coastal summer seasons, traditional facial creams can trap sweat and lead to T-zone congestion. This split formula allows you to use the weightless gel side to manage daytime shine while keeping your cheeks perfectly hydrated.
  • Air-Conditioned Sleep Protection: If you sleep with drying air conditioning running overnight, your skin loses water rapidly. Lean more heavily on the rich cream side in your evening routine to form a dependable lipid lock that blocks moisture evaporation.
  • Tropical Storage Mandate: Prolonged room heat can degrade active botanical compounds. Store this jar in a cool, dark cupboard away from direct sun and heavy bathroom humidity. Never leave this jar inside a sun-heated vehicle. Discard immediately if the cream displays a sudden color shift or a sour odor.
Evidence & Sources (Plain-English) (The science behind the product)
  • Ingredient Rationale: Green tea extract (Matcha compounds) is globally recognized in cosmetic dermatology for its high concentration of polyphenol antioxidants, which help down-regulate surface oil production and soothe skin inflammation. Ceramides are heavily documented for their ability to repair and maintain a resilient outer skin barrier.
  • Formulation Testing Status: Brand claim — specific internal consumer satisfaction percentages and material design metrics are stated directly by the manufacturer; a public clinical raw dataset has not been independently published for external peer review.
Value, Cost-per-Use & Reorder Cadence (Smart Cosmetic Budgeting) (Maximizing your investment value)

Let's look at the practical usage metrics for this 50ml split jar:

  • Standard Maintenance Dosage: Approximately 0.4 ml total (combining gel and cream portions) per single facial application.
  • Total Jar Yield: Supplies roughly 125 distinct treatment sessions.
  • At 1 Application Daily: The jar will supply roughly 18 weeks (approx. 4.5 months) of continuous care.
  • At 2 Applications Daily: The jar will last roughly 9 weeks (approx. 2.5 months).
  • Estimated Reorder Cadence: Plan to restock this specific step once every 2 to 3 months to maintain a consistent routine.
Complete Your Routine (Recommended Pairings) (Curated bundles from our catalog)

To safely secure balanced skin results without product conflict, we have scanned our authorized catalog to build these compatible routines:

  • Starter Essentials Routine (AM, Mauritius-Friendly)
    • Cleanser: HOUSE OF HUR MIDNIGHT SOOTHING CLEANSING BALM 50ML — Deeply purifies daily skin oils while leaving a perfectly calm base.
    • Moisturizer: House of Hur Phyto Brew Matcha Dual Cream And Gel 50ml — Your customizable daily hydration and oil-control step.
    • Sunscreen: SKIN1004 MADAGASCAR CENTELLA HYALU-CICA WATER-FIT SUN SERUM 50ML — Essential daytime UV protection that applies like a weightless hydrator.
  • Intensive Complexion Prep Routine (PM Focus)
    • Pore Prep: HOUSE OF HUR CLEARING SKIN PREP ESSENCE PAD (70EA)140ML — Sweeps away rough surface skin cells to allow the cream layers to penetrate deeply.
    • Moisturizer: House of Hur Phyto Brew Matcha Dual Cream And Gel 50ml — Custom-balances night oil production and locks in moisture.
    • Eye Care: SKIN1004 MADAGASCAR CENTELLA PROBIO-CICA BAKUCHIOL EYE CREAM 20ML — Targets early fine lines around the delicate eye contours.

Layering Rule: Avoid using strong exfoliating leave-on acids and active peeling pads on the exact same evening to prevent localized skin irritation.

Is This the Best Choice for You? (Mindful Alternatives) (Finding your ideal formula match)

This dual cream is an excellent choice if your primary concerns are balancing an oily T-zone alongside dry cheeks, smoothing out dehydration lines, and controlling daytime shine. If you want to check your options, evaluate these direct catalog alternatives:

  • The Soothing Fluid Gel Cream Alternative: SKIN1004 MADAGASCAR CENTELLA POREMIZING LIGHT GEL CREAM 75ML — Choose this alternative if your skin profile is uniformly oily and you prefer a single, weightless gel-cream fluid for your entire face rather than a split-chamber setup.
  • The Intensive Redness Relief Alternative: Dr.Althea 345 RELIEF CREAM 50ML — Choose this if your primary challenge is overall skin sensitivity, raw redness, and post-acne scars rather than balancing distinct oily and dry sectors.
  • The Light Centella Gel Alternative: IUNIK Centella Calming Gel Cream 60ml — Choose this if your skin barrier is highly sensitive and responds best to lightweight, centella-focused hydration during the hottest summer months.

Mindful-use Practice: If you currently have an open jar of a daytime hydrator or night cream at home, finish that container completely first to prevent formula waste and allow you to fairly assess each product's performance.

Packaging, Sustainability & Practical Details (User Interface & Lifecycle) (Eco-choices and storage hacks)
  • Container Configuration: Housed inside a durable 50ml split-chamber jar that keeps the gel and cream formulas safely separated from each other until application.
  • Travel Assessment: Check that the primary screw lid is turned down all the way to keep the inner cap disk sealed fast against leaks. The 50ml size fits easily into any carry-on bag for travel convenience.
  • Mauritius Disposal Guide: The outer paper carton is 100% recyclable via standard clean paper collection channels. Once the main jar is completely empty, remove the plastic divider disk, rinse both chambers thoroughly with warm water to clear away any remaining product residue, and place the container directly into your local plastic recycling stream.
About the Brand (Philosophy & Origin) (The story behind the formula)

House Of Hur is developed in close collaboration with top South Korean skincare experts, focusing on creating high-utility products that prepare the skin for a beautiful, seamless finish. By combining reliable, clean botanical extract matrices with modern humectant technology, the brand addresses the root causes of skin dullness and dehydration. They stand out for avoiding unnecessary synthetic filler chemicals, delivering balanced, multi-functional formulas that simplify daily beauty steps while maintaining absolute skin barrier respect.

Glossary (Tap to Expand Technical Terms) (Quick definitions for key skincare terms)
  • Matcha (Camellia Sinensis): An antioxidant-dense green tea powder packed with catechins that naturally regulate sebum production and calm skin redness.
  • T-Zone: The oil-prone region of the face comprising the forehead, nose, and chin.
  • U-Zone: The typically drier outer region of the face comprising the cheeks, jawline, and chin.
  • Ceramides: Essential skin-identical lipids that form a protective seal over your outer skin layers to prevent water loss.
  • Pilling: A cosmetic phenomenon where skincare layers do not absorb correctly, balling up into small rubbery flakes on the skin surface.
  • PAO (Period After Opening): The safety countdown window indicating how many months a cosmetic product remains optimal after its seal is broken.
Retailer & Contact (Mauritius Care Desk) (Reach out to our local team)

We are dedicated to supporting your skin wellness journey. Connect with our local team for personalized guidance:

  • Authorized Retailer: Adilsons
  • Customer Support Line: +230 5 778 2336 (WhatsApp Desk Support)
  • Official Email Desk: info@adilsons.mu
The Adilsons Promise (Our Core Retail Values) (Authenticity and curation filters)

Every single product on our shelves is directly sourced from official distribution networks in South Korea and maintained in climate-controlled conditions. We prioritize ingredient transparency, consumer safety, and honest cosmetic education over fleeting skincare trends, ensuring your skin barrier is always protected.

Frequently Asked Questions (FAQ) (Answering your practical questions)

Q: Can I mix the gel and cream portions together inside the jar?
A: We highly advise keeping them separated inside their individual chambers. Blending them inside the jar defeats the purpose of the customizable formula. Mix them together in your palm on an application-by-application basis instead.

Q: Is this product safe to use if I have active acne breakouts?
A: Yes. The gel side is completely oil-free and non-comedogenic, making it excellent for hydrating breakout-prone zones without clogging pores, while the green tea extracts help calm surface irritation.

Q: Should I apply this formula before or after my active serum?
A: This product is your moisturizing step, so it should be applied directly after your water-based active serums or treatment fluids have fully absorbed into the skin.

The Final Verdict (At-a-Glance) (Pros, cons, and recommendations)
  • Best Suited For: Custom-balancing combination skin profiles, regulating daytime T-zone shine, and deeply hydrating dry cheek areas within a single step.
  • Key Benefits: Highly innovative dual-chamber texture control; clean, non-sticky matte finish; zero pore-clogging mineral oils.
  • Keep in Mind: Requires manual dosing and zone awareness to ensure you use your gel and cream portions at an even rate.
Delivery & Returns — Mauritius (At-a-Glance) (policies & links)
  • Coverage: Island-wide delivery (Mauritius).
  • Processing & Timing: Orders process in 1–2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1–5 business days (weekdays only).
  • Express: May be available by region; request on WhatsApp: tel:+230 5 778 2336.
  • Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.
  • Scheduling: Deliveries run by region on set schedules; we’ll contact you the evening before.
  • Pickup: Citadelle Mall pickup available.
  • Returns : No change-of-mind exchanges
  • Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7–10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).
  • Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Official Policy Pages:

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