Tirtir MATCHA PACK CLEANSER 120ml

Values: 100% Genuine (Adilsons policy) · FA-Conditional (see Section 30B) · Fragrance-Free* · Vegan-Friendly*

If your skin flares easily, the idea of adding an acid-based step to your cleanse can feel intimidating — this one is designed to be rinsed off within a minute, so any acid exposure is brief by design, not left on overnight like a serum.

Pros: Real Jeju matcha and tea-tree-powder blend; brief 30-60 second contact time limits acid exposure; foams off cleanly without the tight after-feel of harsh sulfate washes; doubles as gentle physical-adjacent exfoliation via powder texture.

Caveats: Full 67-ingredient INCI could not be independently confirmed past the first ~40 entries this round; the live product listing names two salicylate-type ingredients not visible in our independently retrieved list (see Section 23); it is a pre-step only, not a full cleanse.

In Mauritius heat, the shiny, "grimy" feeling by midday is sebum and sweat doing their job, not dirt sitting on top of your skin. Washing more than twice a day strips the skin's acid mantle (its natural pH 4.5-5.5 shield), and the skin responds by producing more oil to compensate — the exact oiliness you were trying to wash away.

This cleanser is designed as an occasional intensifier, not a third daily wash: its amino-acid-based surfactants (Sodium Cocoyl Isethionate, Potassium Cocoyl Glycinate, Coco-Betaine) are gentler than classic sulfates, and the brief acid-complex contact time targets built-up dead skin and pore debris rather than stripping the whole barrier. Used 2-3x a week as a T0 step before your regular cleanser, it interrupts pore congestion without adding a third daily strip-wash to the cycle.

Classification: YELLOW (14+ with guidance). The AHA complex (Lactic, Glycolic, Malic, Tartaric acids) is a real, if brief-contact, chemical exfoliant — prepubescent and early-teen skin has a faster natural cell turnover and thinner stratum corneum, so it doesn't need added exfoliation and can react more easily to it.

There is no youth-targeted packaging or marketing on this product, so the concern is the acid complex itself, not a packaging trap. For under-16 skin that's oily or congested, a plain gentle foaming or gel cleanser without an acid step is the safer starting point.

Step 1 (When): PM, 2-3 times a week, before your regular cleanser.

Step 2 (How much): A pea-to-almond-size amount, enough to cover the face in a thin, even layer.

Step 3 (How): Apply to fully dry skin, wait 30-60 seconds, then wet hands and massage into a foam before rinsing thoroughly.

Introduce this as the ONLY new product in your routine. Wait a full 14 days before adding anything else. This isolation window ensures you can identify whether any reaction is caused by this specific product.

1. TIRTIR Matcha Pack Cleanser (if using this AM, on dry skin, 30-60s, then foam and rinse) or a gentle daily cleanser. 2. TIRTIR Matcha Skin Toner (5-8 drops). 3. TIRTIR Matcha Dual Serum (shake, 2-3 drops). 4. TIRTIR Matcha Calming Cream (1-1.5 pea-size). 5. Sunscreen SPF50+ PA++++ (2-finger rule), reapplied every 2 hours outdoors.

Mauritius humidity note: humectant-style toners perform well in humid mornings because they pull water from the humid air around you rather than from your own deeper skin layers — one reason a lighter AM routine often feels sufficient here.

1. Oil cleanser or balm if wearing sunscreen/makeup (e.g. TIRTIR Hydro Boost Enzyme Cleansing Balm). 2. TIRTIR Matcha Pack Cleanser (2-3x/week, dry skin, 30-60s, then foam and rinse) or your regular water cleanser on other nights. 3. Toner, serum, moisturizer as in the AM sequence (swap SPF for a thicker night layer if very dry).

This product occupies the pre-cleanse "T0" lane, not the retinoid/acid-serum lane, so it does not compete for a skin-cycling night — it sits before the rest of the routine even starts.

Technique: apply to fully dry skin (not damp) so the pack adheres and the acid complex can work at full contact — wetting the skin first dilutes it. Pat, don't rub, while it's setting; massage gently only once you add water to emulsify.

Required skin state: dry, for both application and the 30-60 second wait — this is a design requirement, not a suggestion, since the "pack" texture depends on it.

Hands vs. cotton pad: hands deliver 100% of the product; cotton pads absorb roughly 30-40% of it, so use clean hands to apply and massage.

This is an encyclopedia map of all product types. You do not use all of these daily. You select modules based on your skin state.

Global rules: viscosity ladder runs thinnest to thickest, water-phase before oil-phase, treatments before seals. Wait-time defaults: watery layers 10-20s, serums 30-60s, 10-15 min before sunscreen if going outdoors. Amount defaults: toner/essence 5-8 drops, serum 2-3 drops or 1 pump, eye product half a rice-grain, gel moisturizer 1-1.5 peas, cream 1-2 peas, occlusive seal rice-grain to pea-size, sunscreen 2-finger rule for the face plus 1 finger for the neck. If the routine pills, stings, or feels heavy, reduce layers rather than adding more.

AM Maximum Stack: (1) rinse/gentle cleanse, (2) pH-prep toner, (3) hydrating toner layers, (4) essence, (5) mist, (6) soothing serum, (7) antioxidant lane (choose one), (8) pigment-support lane (choose one), (9) hydration serum lane, (10) oil-control lane, (11) peptide/repair lane, (12) eye cream, (13) moisturizer, (14) optional sealing layer, (15) sunscreen SPF50+ PA++++ (non-negotiable, reapply every 2 hours), (16) lip SPF. In AM, prioritize comfort and SPF adherence over stacking — in high humidity, fewer layers often perform better.

PM Maximum Stack: (1) micellar pre-cleanse if needed, (2) oil cleanser/balm if wearing SPF/makeup, (3) water cleanser (this product's T0 pack step sits here, before the water cleanse), (4) pH-prep toner, (5) hydrating toner layers, (6) essence, (7) soothing/barrier serum, (8) anchor product (bold placement — for this product, the pack-cleanse step itself), (9) targeted serum if non-conflicting, (10) moisturizer, (11) sleeping mask, (12) occlusive seal, (13) spot treatment as needed, (14) lip sleeping mask. Do not layer retinoids with AHA/BHA in the same night; keep "one lane" per night.

Lane strictness: Retinoid OR Exfoliation OR Strong Vitamin C (LAA) OR Acne-control active per routine — barrier/hydration can always accompany. If unsure, default to the safest lane (barrier/hydration) and reduce layers.

Tier: thick, adherent pack/paste texture — this is the first step of any routine by definition, applied before any liquid product touches the skin. It transforms into a thin foam once water is added, at which point it rinses away completely rather than layering with anything else.

Phase compatibility: water-based emulsion; not a phase that interacts with later oil- or silicone-phase products since it is rinsed off before they're applied.

Rest days matter: the days without the acid-pack step let your barrier recover between exfoliation events, especially important with an undisclosed acid concentration.

Overuse warning: using this in place of your daily cleanser, or daily instead of 2-3x/week, does NOT produce faster results — it produces barrier damage, visible as tightness, flaking, or a burning sensation on cleansing.

Purging vs. reaction: a purge (if it happens at all with a rinse-off product) would appear as small breakouts in your usual areas that clear within 4-6 weeks; a reaction — new-area redness, burning, or hives — means stop and switch to a plain gentle cleanser immediately.

Prerequisites: before starting, your routine must already include a daily moisturizer and (if AM use) an SPF habit — without these, adding an exfoliating step causes more harm than benefit.

Barrier index gate: if your skin stings on moisturizer or feels tight within 30 minutes of a normal cleanse, your barrier is below threshold — start with a plain gentle cleanser like Anua 8 Hyaluronic Acid Hydrating Gentle Foaming Cleanser first.

Pore congestion: the AHA complex loosens the bonds holding dead skin cells to sebum inside the pore lining, while Tea Tree Leaf Powder offers mild antibacterial support against congestion-linked bacteria.

Dullness/uneven texture: removing surface dead skin cells improves how light reflects off skin, giving an immediate (not structural) brightness effect.

Redness at the cleansing step: Matcha-PDRN and Houttuynia Cordata are marketed and traditionally used for their calming profile, aimed at the sting many redness-prone users feel specifically during and right after cleansing.

What this product cannot do: it cannot physically shrink pore size (pores don't have muscles to contract), cannot replace a full second cleanse when wearing sunscreen or makeup, and cannot permanently prevent future congestion without consistent use.

1. TIRTIR Matcha Skin Toner — same Matcha-PDRN family, follows the cleanse to restore pH and hand off calming actives before serum. AM/PM.

2. TIRTIR Matcha Dual Serum — layers niacinamide and a higher PDRN dose onto the freshly-cleansed, decongested surface. AM/PM.

3. TIRTIR Matcha Calming Cream — seals in the routine with barrier-supportive ceramide-adjacent lipids and more Matcha-PDRN. AM/PM.

4. TIRTIR Hydro Boost Enzyme Cleansing Balm — use as the first cleanse to melt sunscreen/makeup before this product's pack-to-foam step; a genuine two-step PM cleanse pairing, not a duplicate.

Pilling pairs: none expected — this product is fully rinsed off before any other layer is applied.

This is a conflict-solver for ACTIVE ingredients. If you run multiple actives, use these rules to avoid irritation, deactivation, and barrier damage.

Exfoliation lane vs. this product: if you already use a leave-on AHA/BHA toner or serum, do not also use this pack-cleanser the same day — pick one exfoliation touchpoint per day. Instead, alternate: pack-cleanser on non-acid-toner nights, or use each 2-3x/week on separate days.

Chemical exfoliants × physical scrubs: don't combine this acid-based pack with a separate physical scrub or cleansing brush the same session — the combined mechanical-plus-chemical exfoliation over-strips. Choose one method per session.

Do not layer retinoids with AHA/BHA in the same night; keep "one lane" per night. If unsure, default to the safest lane (barrier/hydration) and reduce layers.

Pre-period breakouts happen because progesterone causes the pore lining to physically swell, narrowing the opening and trapping sebum beneath — a mechanical, not hygiene-related, cause that this cleanser's acid complex can help address by keeping pore linings clear.

Chronic stress elevates cortisol, which increases sebum production and inflammatory signaling in the skin — exactly the congestion-plus-redness combination this product targets at the cleansing step. On high-stress weeks, the Matcha-PDRN and Houttuynia Cordata content is aimed at the visible redness side of that equation, though it cannot address the underlying stress itself.

MYTH: "A cleanser this active should be used every day for faster results." REALITY: daily use of an acid-based pack strips the barrier faster than it can regenerate — 2-3x/week is the ceiling, not the floor.

MYTH: "If my face feels squeaky-clean after rinsing, it worked." REALITY: squeaky-clean means the acid mantle has been stripped past the point of comfort; a properly cleansed face feels soft, not tight.

MYTH: "This can replace my sunscreen-removing cleanser." REALITY: this is a T0 pre-step layered before your regular cleanse, not a substitute for an oil-based first cleanse when wearing SPF or makeup.

Sugar cane burning season (Jul-Nov): PM2.5 rises during this period; since this product is antioxidant-adjacent (Camellia Sinensis, tea tree) but rinsed off, it doesn't leave lasting pollution defense — pair with a leave-on antioxidant serum afterward for that.

Hard water note: Mauritius tap water hardness varies by region; hard water can leave a calcium-stearate film after any cleanse that causes tightness — follow with a pH-adjusting toner like the TIRTIR Matcha Skin Toner to counteract residue.

*Emerging: PDRN/polynucleotide skincare evidence is a genuinely active research area but concentration-specific, product-specific clinical data for this exact cleanser was not independently found this round.

Full INCI (as independently retrieved, partial list — 40 of a reported 67 total ingredients; the brand's own listing separately names Betaine Salicylate and Capryloyl Salicylic Acid as 2 of its "4 exfoliating acids," which did not appear in this independently retrieved portion — flagged, not silently merged):

Glycerin, Aqua/Water/Eau, Sodium Cocoyl Isethionate, Prunus Amygdalus Dulcis (Sweet Almond) Shell Powder, Potassium Cocoyl Glycinate, Coco-Betaine, Sodium Methyl Cocoyl Taurate, Hydroxypropyl Starch Phosphate, Tromethamine, Dipropylene Glycol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Hydroxyacetophenone, Polyquaternium-7, Caprylyl Glycol, Citric Acid, Butylene Glycol, [--- Estimated 1% Line ---] Gardenia Florida Fruit Extract, Houttuynia Cordata Powder, Sodium Phytate, Melaleuca Alternifolia (Tea Tree) Leaf Powder, Carthamus Tinctorius (Safflower) Flower Extract, Dextrin, Sodium Polyacrylate, Sodium Benzoate, 1,2-Hexanediol, Panthenol, Camellia Sinensis Leaf Powder, Decyl Glucoside, Dipotassium Glycyrrhizate, Lactic Acid, Glycolic Acid, Malic Acid, Tartaric Acid, Propanediol, Camellia Sinensis Leaf Extract, Sodium DNA, Ethylhexylglycerin, Salix Alba (Willow) Bark Extract, Centella Asiatica Leaf Extract, Cladosiphon Okamuranus Extract, Jasminum Officinale, and an estimated ~27 further ingredients not retrievable in this research pass.

*The estimated 1% line placement above is inferred from typical surfactant-cleanser formulation order, not independently confirmed against the brand's own disclosure.

Preservative system: Sodium Benzoate, 1,2-Hexanediol, Caprylyl Glycol, Ethylhexylglycerin — a modern, non-paraben preservative blend.

Fragrance status: Fragrance-Free* (no "Fragrance"/"Parfum" INCI entry found in the retrieved list).

Scent: mild green-tea/herbal note from the Camellia Sinensis and Jasminum Officinale content, dissipating quickly on rinsing.

EU 26 allergen screen: none of the 26 EU-named isolated fragrance allergen chemicals detected in the declared INCI. Jasminum Officinale is a whole-botanical extract, not an isolated allergen compound, though it may carry trace natural scent constituents not broken out on the label.

*Based on brand-declared, partially-retrieved INCI. Patch test advised for sensitive individuals.

Halal: *Self-assessed by Adilsons based on available INCI data. No ethanol from fermentation, no porcine-derived ingredients, and no haram animal-derived ingredients detected in the declared ingredient list. This is NOT a formal Halal certification. Muslims with stricter requirements should consult their own scholars.

Vegan: *Self-assessed by Adilsons based on available INCI data. No animal-derived ingredients detected. This is NOT a formal vegan certification by The Vegan Society or equivalent body.

Cruelty-Free: *Brand-stated policy. Not independently certified by Leaping Bunny, PETA, or equivalent third-party audit. Brand states cruelty-free, but sells products in Mainland China where post-market animal testing may be required by law; cross-border e-commerce sales may be exempt.

Microplastic-Free: Yes — no microplastic-class polymers identified in the retrieved INCI.

MFDS classification: not confirmed as Functional Cosmetic; treated as general cosmetic.

Clinical evidence: the brand markets "11.95% improvement in deep cleansing," "43.23% improvement in gentle exfoliation," and "11.01% improvement in skin texture" after one use, commonly attributed in Korean brand marketing to a testing lab (the TIRTIR Matcha line elsewhere cites the Korea Institute of Dermatological Sciences). *These are brand-commissioned test results, not independently published or peer-reviewed studies, and Adilsons has not independently verified them.

Evidence confidence: Marketing-Only*. *No independently accessible study report, sample size, or methodology was located this round.

Fungal Acne Safety: FA-Conditional. This is a rinse-off product with short contact time, which lowers overall FA risk, and the core surfactants (Sodium Cocoyl Isethionate, Potassium Cocoyl Glycinate, Coco-Betaine, Decyl Glucoside) are generally considered FA-safe surfactant classes. No major Malassezia-feeding esters were identified in the independently retrieved portion of the INCI, though the full 67-item list could not be confirmed.

Assessment: None. This product is fully rinsed off before any subsequent product is applied, so it cannot pill against a later layer.

Color baseline: expect a consistent green-tinted gel; a notable color shift, separation that won't remix, or a sour/off smell are spoilage signs.

Storage: keep out of direct bathroom shower-steam exposure where possible — Mauritius bathroom humidity can accelerate degradation of botanical extracts faster than a cool, dry cabinet.

When in doubt, discard.

Patch test: apply to the inner forearm, wait 24 hours, then behind the ear for another 24 hours, before first facial use.

72-hour barrier reset (if adverse reaction): stop all actives. For 72 hours, use only a gentle cleanser and plain moisturizer plus mineral SPF — no acids, retinoids, Vitamin C, exfoliants, or essential oils. After 72 hours, reintroduce one product per 14 days.

Emergency stop signals: hives, swelling, blistering, persistent burning, or breathing difficulty — seek emergency care.

1. Using it as a daily cleanser instead of a 2-3x/week pre-step. 2. Applying to damp skin, which dilutes the pack texture and reduces effectiveness. 3. Skipping moisturizer afterward, assuming a cleansing step doesn't need a follow-up seal. 4. Combining with a separate leave-on acid toner the same day. 5. Using it as the only cleanse when wearing sunscreen or makeup.

Overuse threshold: more than 3x/week risks visible barrier damage — tightness, flaking, and a burning sensation on subsequent product application.

Usage math: at a pea-to-almond size per use and roughly 2-3 uses per week, a 120ml tube provides approximately 60-90 uses.

Lifespan: at recommended frequency, this lasts roughly 5-7 months; using it daily instead of 2-3x/week both damages the barrier and burns through the product roughly 2-3x faster for no added benefit.

Reorder timing: plan to reorder about 2 weeks before you expect to run out, to allow for shipping time.

This cleanser is the entry point to the full TIRTIR Matcha line, a genuine four-step matcha-PDRN routine sold as separate, complementary products rather than a single kit. It sits at the very front of the viscosity ladder — nothing goes on skin before it, since it rinses off.

AM: 1. (optional) Matcha Pack Cleanser or regular cleanser. 2. TIRTIR Matcha Skin Toner (5-8 drops). 3. TIRTIR Matcha Dual Serum (shake, 2-3 drops). 4. TIRTIR Matcha Calming Cream (1-1.5 peas). 5. Sunscreen.

PM: 1. Oil cleanse if needed. 2. Matcha Pack Cleanser (2-3x/week) or regular cleanser. 3. Toner, serum, moisturizer as above.

If your skin is barrier-compromised right now: skip the pack-cleanser step entirely and use only a plain gentle cleanser until stinging/tightness resolves.

If you're in a high-humidity stretch with visible congestion: use the pack-cleanser at the upper end (3x/week) rather than the lower end.

If you're traveling with limited luggage space: this product can be skipped some weeks without breaking the rest of the routine, since it's a pre-step, not a load-bearing daily product.

Bundle 1 — Full Matcha Routine: Matcha Pack Cleanser + Matcha Skin Toner + Matcha Dual Serum + Matcha Calming Cream — one calming, PDRN-based routine from cleanse to seal.

Bundle 2 — PM Double-Cleanse: TIRTIR Hydro Boost Enzyme Cleansing Balm + this cleanser, for nights wearing sunscreen or makeup.

After purchasing, you will receive our skincare education email series covering this product in depth.

The recommendations above are based on formulation synergy with Matcha Pack Cleanser, not on margin or stock levels. If a pairing does not exist in our catalog, we say so. If you already own a product that fills the same role, use what you have first.

If the idea of an acid-based pre-cleanse feels like too much right now, a plain gentle low-pH cleanser without an exfoliating step delivers a comparable clean without the acid exposure: Anua 8 Hyaluronic Acid Hydrating Gentle Foaming Cleanser (primary).

Alternatives: Anua 8 Hyaluronic Acid Moisturizing Gentle Gel Cleanser, Purito Seoul Mighty Bamboo Panthenol Cleanser (low-pH, Panthenol-forward, fully acid-free), and HARUHARU WONDER Black Rice Triple AHA Gentle Cleansing Gel (note: this one still carries a mild AHA, so it is not fully acid-free).

Choose Matcha Pack Cleanser over a plain gentle cleanser if you need active pore decongestion at the cleansing step: the AHA complex and powder-based texture physically loosen debris that a surfactant-only cleanser leaves behind.

If you have visible blackheads or a rough, congested T-zone, this product's acid-and-powder combination is worth the extra step. If your skin is currently reactive, flaking, or barrier-compromised, do not upgrade yet — repair barrier first with a plain gentle cleanser.

Don't upgrade if: you're new to chemical exfoliation and have never patch-tested an acid product before; you already use a leave-on AHA/BHA toner or serum most nights; your skin currently stings when you apply moisturizer.

If you match 2 or more upgrade triggers above, this is worth choosing. If not, the plain alternative is sufficient and safer. Consistency beats complexity.

This product's PRIMARY function is: pre-cleanse pore decongestion and gentle exfoliation. You do NOT need this if you already own a leave-on AHA/BHA exfoliant you use regularly — finish that first, since running two exfoliation touchpoints risks over-exfoliation.

Stacking assessment: Marginal Benefit if you already have a leave-on chemical exfoliant (overlapping mechanism); Significant Benefit if your current routine has no exfoliation step at all.

This product is sourced through authorized Korean distributors — primarily Craver Co., Ltd (South Korea), alongside other verified distribution partners. Craver is a major Korean beauty distributor and the parent company of SKIN1004, handling authorized distribution for multiple K-beauty brands. All products are shipped directly to Mauritius via verified channels.

For comprehensive information about how we verify authenticity, our layered verification system, and how to check your product at home, visit our dedicated Authenticity and Trust page.

Quick checks: genuine units carry a Korean-language batch code on the base of the tube, and retail cartons show bilingual Korean/English text.

TIRTIR built its skincare identity around single, high-concentration actives sold as focused serums (Niacinamide 20%, Pure Vitamin C24, PHA 15%, Azelaic Acid 12%) alongside hydration-forward lines like Milk Skin Toner. The Matcha line extends that formulation philosophy into a full sensitive-skin routine anchored on Jeju-sourced Matcha-PDRN rather than a single classic active.

An independent beauty blog reviewer (lolassecretbeautyblog.com) described the cleanser as effectively and gently exfoliating dead skin, loosening sebum and pore congestion, and leaving skin soft and smooth after use. This is one individual's documented experience, not a large-sample consensus.

Community reviews for this specific product on Reddit (r/AsianBeauty, r/SkincareAddiction) were not found in our research at the time of writing, and Amazon star-rating detail was not retrievable through the sources checked — this is a genuinely new-to-market product line, so broader community sentiment is still building.

Sustainability: check local recycling guidance for the tube material; not a refillable format.

Can I use this every day? No — 2-3x/week is the recommended ceiling; daily use risks barrier damage without added benefit.

Does this replace my regular cleanser? No, it's a pre-step (T0) used before your regular water-based cleanse, not a substitute for it.

Is it safe for sensitive skin? Conditionally — Matcha-PDRN and Houttuynia are calming ingredients, but the acid complex still needs a patch test on reactive skin first.

What does "PDRN" mean? Polydeoxyribonucleotide, a polynucleotide ingredient (here plant/fermentation-sourced per the brand's Jeju matcha framing) marketed for calming and skin-repair support; evidence is still an emerging research area for topical skincare specifically.

Can I use this with makeup or sunscreen still on? No — remove sunscreen/makeup with an oil cleanser first, since this product is not formulated as a makeup remover.

PDRN

Polydeoxyribonucleotide, a DNA-fragment-derived skincare ingredient marketed for calming and repair support.

T0 step

A pre-cleanse treatment applied before your main cleanser, not a replacement for it.

AHA

Alpha-hydroxy acid, a water-soluble chemical exfoliant that loosens dead skin cell bonds on the surface.

Acid mantle

The skin's naturally acidic (pH 4.5-5.5) surface layer that protects against bacteria and moisture loss.

Corneodesmosome

The protein "glue" holding dead skin cells together, which AHAs help dissolve.

Estimated 1% line

The approximate point in an ingredient list below which concentrations are assumed to drop under 1%.

Fungal Acne (FA) Safe

Free of ingredients known to feed Malassezia yeast, a cause of some breakout types.

Barrier

The skin's outermost protective layer; when compromised, skin stings, feels tight, or flakes.

Every product sold by Adilsons Beauty is 100% genuine, sourced through authorized Korean distribution channels. Full details on our verification system: Authenticity and Trust.

Our team is available to help you build a routine, troubleshoot reactions, and answer ingredient questions. WhatsApp: +230 5 778 2336.

For in-depth skincare education, visit our blog at adilsons.mu/blogs/k-beauty or subscribe to our email to get our guided education series delivered to your inbox.

Coverage: Island-wide delivery (Mauritius).

Processing and Timing: Orders process in 1-2 business days; usually ready by Day 3 for pickup by our delivery partners/regional team. Partner collection can take up to 1 week. After pickup, delivery typically takes 1-5 business days (weekdays only).

Express: May be available by region; request on WhatsApp: +230 5 778 2336.

Liquids/Sensitive Items: Serums, toners, liquid makeup (and kits containing liquids) are pickup or door-to-door only; checkout enforces this.

Scheduling: Deliveries run by region on set schedules; we will contact you the evening before.

Pickup: Citadelle Mall pickup available.

Returns: No change-of-mind exchanges.

Refunds (Summary): For defective/damaged on receipt (report within 48h), wrong item, or manufacturing defect within 6 months. Refunds via bank transfer (7-10 business days); card refunds may incur a 5% processor fee (fee not charged for defects/order errors). Opened skincare/personal-care items are non-returnable (except if damaged on delivery).

Source of Truth: This is a quick snapshot. If anything differs, the policy pages are final.

Store Policies: For the most up-to-date information, please review our Shipping Policy and Refund Policy.

Best for: anyone with sensitive, redness-prone, or sebum-congested skin in Mauritius' humidity who wants an occasional, treatment-style pre-cleanse rather than a daily strip-wash.

Key benefits: real AHA complex for genuine decongestion; brief 30-60 second contact time limits over-exfoliation risk; calming Matcha-PDRN and Houttuynia positioning aimed specifically at cleansing-related redness; gentle amino-acid surfactant base.

Keep in mind: this is a pre-step, not a full cleanse or makeup remover; the full 67-item INCI could not be independently confirmed in full this round; community review volume for this exact SKU is still limited.

Assessment: Consult Oncologist. This product contains a real AHA exfoliant complex, which is generally advised against for skin undergoing cancer treatment (increased sensitivity, slower healing, and elevated irritation risk are common during chemotherapy and radiation).

Consult your oncology care team before introducing any new skincare products during treatment.

Quick version: Week 1-2, use once a week and monitor for stinging or flaking. Week 3-4, increase to 2x/week if stable. Week 5+, settle at your tolerated frequency, up to 3x/week maximum. If irritation appears at any point, use the 72-Hour Barrier Reset above rather than pushing through.

This product must be introduced as the ONLY new product. Wait 14 days before adding anything else.